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Mylink = my disappointment

jj46

By jj46
in Troubleshooting & Recalls

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AgDoctor Senior Enthusiast

AgDoctor

Posted
Posted
Seriously? I don't believe I ever said I expect it to be that fast. I do expect it to be USEABLE, and have basic nav functions that my 5 year old Garmin has. Also, it should NOT take 5-10 seconds to change songs... Inexcusable for a 50 thousand dollar truck.

Inexcusable? Maybe so, but GM is getting away with it! Just like they keep getting away with horrible quality polished clear coated wheels that corrode while the trucks are still on the dealer's lot here in Florida.

I too have corroded wheels where the factory wheel weights were. Pisses me off.

 

Sent from my SCH-I545 using Tapatalk

 

 

MotoMedic Senior Enthusiast

MotoMedic

Posted
Posted

If you hold the power button in for like 2 seconds it does shut off. Simply pressing the power button only mutes it..

While I was originally excited to learn about this feature, good ole GM yet again proved they did a piss poor job programming/testing Intellilink.

Even turning off the radio power still does not pause the music!!! How retarded is that!!!

 

I really hope some company out there eventually comes out with a hack for this system.

ncooper456 New Member

ncooper456

Posted
Posted

I've had the exact same issues with mine mylink system. Really disappointed with the system and don't know why they won't just pay garmin to integrate their software. Much better and not as cumbersome. Anyone know if it has an input in the back of the unit I can plug a DVD or other device into?

jj46 Enthusiast

jj46

Posted
  • Author
Posted

Has ANYONE had their Mylink software reinstalled by the dealer and gotten improved results? I'm waiting to take mine in, just been too busy with work lately... but would be nice to hear if this has helped anyone. Since only some people are experiencing these issues (not all), I'm certainly hopeful it will work... just strange we haven't heard of anyone yet.

DanielAcosta Enthusiast

DanielAcosta

Posted
Posted

Has ANYONE had their Mylink software reinstalled by the dealer and gotten improved results? I'm waiting to take mine in, just been too busy with work lately... but would be nice to hear if this has helped anyone. Since only some people are experiencing these issues (not all), I'm certainly hopeful it will work... just strange we haven't heard of anyone yet.

Mine seems to be better after the BCM update, but that might be coincidental.

  • 3 weeks later...
mybrokenlink New Member

mybrokenlink

Posted
Posted

I'm glad I'm not the only one having a problem with 2014 MyLink. After all, misery loves company, right? We had a 2013 Equinox that we loved. One of the best features was the MyLink system because it played our audiobooks flawlessly! (This is surprisingly rare in car audio for some reason.) Well, we needed more hauling capacity so my wife and I just bought a 2014 Silverado 1500. MyLink? Check. USB ports? Check. Ooh, even an SD card slot, cool. It NEVER occurred to us that the new MyLink would be such a piece of scatalogical disappointment.

 

We listen to audibooks almost exclusively. The problem is: YOU CAN'T TURN THEM OFF! Yes, I know pushing the power button briefly mutes the system (Which is stupid! Why not have it PAUSE the playback?) But if we turn the radio OFF (Push button until screen changes) the books still play in the background. No sound, but time is still elapsing. Now, this is a USB thumb drive, not an iPod, MP3 player or other device with a mind of its own, just a basic memory stick.

 

I've been back and forth with GM and they keep telling me "It's because it's a new system." Excuse me? It worked fine in our Equinox. Besides, none of this is new technology. That's like saying FM radio won't work in a different car until you "get the wrinkles ironed out".

 

The dealership has been great but limited in what they can do. Our salesman has been working with our service rep but we're all waiting for GM to get their thumb out of their armpit and FIX the problem.

 

The big problem is that the truck is so new we can't even go aftermarket as a fix yet.

 

And, oh yeah, the CD PLAYER WON'T STOP EITHER!!!

 

We loved our Equinox, I wish GM had just put that system in the new cars.

 

Just for perspective: We went back to the dealer thinking we might have a bad stereo--it happens occasionally--and tried our audiobooks in another Silverado and it had the same problems as ours. Our salesman suggested we try an Impala and IT didn't work right! Then we got in a 2014 Equinox and IT PLAYED FINE!!!

 

GM: We raved about our Equinox, be assured we're going to warn people away from the Silverados. After all, if you can't get the stereo right, what else have you messed up on?

Daryl LBZ Senior Enthusiast

Daryl LBZ

Posted
Posted

The Mylink in my Cruze works great! I find it kind of useless though since it doesn't have Navigation. I could do everything on it the same as a regular radio, and I can't really customize anything on it either. Nicest thing about it is the screen for my reverse camera.

  • 1 month later...
jbosso New Member

jbosso

Posted
Posted

Has anyone found a resolution to the NAV slow to refresh issues. Some mornings it takes up to 5 minutes for the traffic to update on my screen all while the XM radio is playing.

DanielAcosta Enthusiast

DanielAcosta

Posted
Posted

I'm glad I'm not the only one having a problem with 2014 MyLink. After all, misery loves company, right? We had a 2013 Equinox that we loved. One of the best features was the MyLink system because it played our audiobooks flawlessly! (This is surprisingly rare in car audio for some reason.) Well, we needed more hauling capacity so my wife and I just bought a 2014 Silverado 1500. MyLink? Check. USB ports? Check. Ooh, even an SD card slot, cool. It NEVER occurred to us that the new MyLink would be such a piece of scatalogical disappointment.

 

We listen to audibooks almost exclusively. The problem is: YOU CAN'T TURN THEM OFF! Yes, I know pushing the power button briefly mutes the system (Which is stupid! Why not have it PAUSE the playback?) But if we turn the radio OFF (Push button until screen changes) the books still play in the background. No sound, but time is still elapsing. Now, this is a USB thumb drive, not an iPod, MP3 player or other device with a mind of its own, just a basic memory stick.

 

I've been back and forth with GM and they keep telling me "It's because it's a new system." Excuse me? It worked fine in our Equinox. Besides, none of this is new technology. That's like saying FM radio won't work in a different car until you "get the wrinkles ironed out".

 

The dealership has been great but limited in what they can do. Our salesman has been working with our service rep but we're all waiting for GM to get their thumb out of their armpit and FIX the problem.

 

The big problem is that the truck is so new we can't even go aftermarket as a fix yet.

 

And, oh yeah, the CD PLAYER WON'T STOP EITHER!!!

 

We loved our Equinox, I wish GM had just put that system in the new cars.

 

Just for perspective: We went back to the dealer thinking we might have a bad stereo--it happens occasionally--and tried our audiobooks in another Silverado and it had the same problems as ours. Our salesman suggested we try an Impala and IT didn't work right! Then we got in a 2014 Equinox and IT PLAYED FINE!!!

 

GM: We raved about our Equinox, be assured we're going to warn people away from the Silverados. After all, if you can't get the stereo right, what else have you messed up on?

Two suggestions:

 

Pause the playback.

 

Press and hold the power button, which supposedly turns everything off as opposed to simply muting.

skunkstripe Enthusiast

skunkstripe

Posted
Posted

Just to let you know that you can play videos on the my link. You have to convert the video to mp4 put it on an sd card. There is a video setting on your system. Touch video highlight the video you want to watch. And it plays. If you start driving it will switch to audio only. Kinda nice having a couple of movies when your wife is in the store and you don't want to go in. Or anytime your waiting in your truck. Just thought I would let you guy's know. 2014 chevy Silverado Z71 4x4 5.3 love this truck.

 

Sent from my SAMSUNG-SGH-I317 using Tapatalk

diannabill Enthusiast

diannabill

Posted
Posted

I'm glad I'm not the only one having a problem with 2014 MyLink. After all, misery loves company, right? We had a 2013 Equinox that we loved. One of the best features was the MyLink system because it played our audiobooks flawlessly! (This is surprisingly rare in car audio for some reason.) Well, we needed more hauling capacity so my wife and I just bought a 2014 Silverado 1500. MyLink? Check. USB ports? Check. Ooh, even an SD card slot, cool. It NEVER occurred to us that the new MyLink would be such a piece of scatalogical disappointment.

 

We listen to audibooks almost exclusively. The problem is: YOU CAN'T TURN THEM OFF! Yes, I know pushing the power button briefly mutes the system (Which is stupid! Why not have it PAUSE the playback?) But if we turn the radio OFF (Push button until screen changes) the books still play in the background. No sound, but time is still elapsing. Now, this is a USB thumb drive, not an iPod, MP3 player or other device with a mind of its own, just a basic memory stick.

 

I've been back and forth with GM and they keep telling me "It's because it's a new system." Excuse me? It worked fine in our Equinox. Besides, none of this is new technology. That's like saying FM radio won't work in a different car until you "get the wrinkles ironed out".

 

The dealership has been great but limited in what they can do. Our salesman has been working with our service rep but we're all waiting for GM to get their thumb out of their armpit and FIX the problem.

 

The big problem is that the truck is so new we can't even go aftermarket as a fix yet.

 

And, oh yeah, the CD PLAYER WON'T STOP EITHER!!!

 

We loved our Equinox, I wish GM had just put that system in the new cars.

 

Just for perspective: We went back to the dealer thinking we might have a bad stereo--it happens occasionally--and tried our audiobooks in another Silverado and it had the same problems as ours. Our salesman suggested we try an Impala and IT didn't work right! Then we got in a 2014 Equinox and IT PLAYED FINE!!!

 

GM: We raved about our Equinox, be assured we're going to warn people away from the Silverados. After all, if you can't get the stereo right, what else have you messed up on?

On mine, if I am listening to a USB song and switch to radio or Sirius, when I go back to USB the song resumes from the same spot. Same happens when I turn off the truck and restart - same spot on the USB. Is this not what's happening with yours or have I misunderstood your issue?

MotoMedic Senior Enthusiast

MotoMedic

Posted
Posted

Press and hold the power button, which supposedly turns everything off as opposed to simply muting.

It doesn't.

 

On mine, if I am listening to a USB song and switch to radio or Sirius, when I go back to USB the song resumes from the same spot. Same happens when I turn off the truck and restart - same spot on the USB. Is this not what's happening with yours or have I misunderstood your issue?

Let me give you an example to explain:

You're driving, with nav map displayed, and you need to quickly silence the audio to talk to someone in or outside the vehicle.

If you hit the mute on steering wheel, it mutes.

If you hit the power button in knob, it mutes.

If you press & hold power button, radio seems to turn off & display clock.

The problem is in all three of these situations the music never actually stops! If you have 5 min convo, when you go back to listening, the song will be 5 mins ahead or likely at the next song on CD/flash drive.

The only true way to pause is to switch back to the audio screen & use the touch screen pause button.

 

It's crazy annoying b/c the GMT-800 & GMT-900 radios would actually turn off / stop the music when you tapped the power button and now the new K2's won't! If it's only going to mute, the icon should be the same as steering wheel mute button & not the power icon. IMO, it's a programming over site by the designers of Intellilink and should be fixed if they ever get around to an update!

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