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Phone Is Not Detected For The Onscreen Projection

ALSLT

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ALSLT Enthusiast

ALSLT

Posted
Posted

Like the title says, when I connect my andriod to the usb port the onscreen projection does not detect my phone. I tried two different usb cords, but no sucess.


Anyone else have this issue and any suggestions on how to fix this?

 

Thanks! 

ALSLT Enthusiast

ALSLT

Posted
  • Author
Posted

The weird thing is that it still charges. I'll call the dealer up to see what they diagnose. 

 

Thanks for the help! 

martha3065 Enthusiast

martha3065

Posted
Posted

I don't think the TSB shared is your issue if it is charging.

I occasionally get this also. Charges, but icon stays on Projection instead of chaning to AA. And when I tap the icon it days a device is not connected. I sometimes have to unplug the phone for a few minutes. Have also had to restart the phone. I have also seen this when there is some message in AA on the phone I have to accept before it will interface with the truck display.

x219c Enthusiast

x219c

Posted
Posted

Do you have the Android Auto app installed? If so, do you have a 2016? Initially, they were shipped without the ability to connect to Android. There was a dealer update that added the functionality. You would need to get the update from your dealer. If you’re still under the 3/36, it should be free.

 

 

Sent from my iPhone using Tapatalk

 

Crstfr Enthusiast

Crstfr

Posted
Posted

make sure your using the correct cable.. i had a knock off lighting cable for my iphone.. .only charged, never seen for carplay... bought an original.. all is good.

qwank Senior Enthusiast

qwank

Posted
Posted

Is Android auto turned on in the settings menu? 

do you have the app installed on your phone? 

Is your phone running Android 6.0 or newer?

Have you tried turning off and restarting your phone? 

 

Penguin VII Enthusiast

Penguin VII

Posted
Posted
5 hours ago, Crstfr said:

make sure your using the correct cable.. i had a knock off lighting cable for my iphone.. .only charged, never seen for carplay... bought an original.. all is good.

This. Make sure you have tried a quality cable.

 

Outside that I have had this issue multiple times, although I think it's because my samsung keeps trying to prevent the data.

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