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Intermittent Radio/Camera Problems

Cmillerjr
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Basketcase Enthusiast

Basketcase

Posted
Posted

I have a 2020 AT4 HD with 250miles on it and my screen froze yesterday. Completely unresponsive. Pulled over and turned the truck off two or three times on my hour drive home. Didn't work at all. Hoping its fixed when I leave the house today. 

  • 2 weeks later...
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electron_si
electron_si

I know you guys will think I’m crazy but I fly for the Military in a fully digital cockpit. If we rush certain things on startup or change one step during the display boot sequence it can cause a numb

GMC-AT
GMC-AT

https://sandyblogs.com/techlink/?p=10098  

GMC-AT
GMC-AT

+1 ....I'll be real happy if this is the only issue with my 2019 Go read the RAM forum if you think you have it bad.. Sent from my SM-G930V using Tapatalk

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Yoda2 Enthusiast

Yoda2

Posted
Posted
On 10/5/2018 at 9:50 AM, 1997_GSX said:

Still a bunch of crap buy a 60k truck and they can’t finely tune something that is used every day. Does anyone else have a rattle coming from in the cab back in the rear when going over bumps? I have yet to take the time to figure out what that is 

I know this sounds super dumb, but lift the rear seat and see if there is anything loose rolling around in the storage area. When I first got mine, every time I went over the railroad tracks near my home I was hearing a dull thumping sound from the rear of the cab. I found my jack and the tools provided weren't strapped down.

  • 1 month later...
J2Jones Enthusiast

J2Jones

Posted
Posted
On 10/6/2019 at 6:28 PM, cozzy said:

the only way to get sound out of my 2019 is the change the radio station when the no sound thing happens

 

I have noticed this too.  Changing stations up and down brings sound back.

 

seankndy New Member

seankndy

Posted
Posted

I have a very similar problem where if the truck is turned on and it was previously on a Sirius radio channel, sound will play for about 10 seconds and then stop.  I have to change channels for the sound to come back otherwise it never does.  It does *not* happen with FM radio, only if the truck starts on a Sirius station.

 

I took it to dealer and they replaced the radio inside the dash and it still does it.  There is a new software update out and my truck is updating right now.  Fingers crossed...

CNADN SIERRA Enthusiast

CNADN SIERRA

Posted
Posted

My radio went completely dead as soon as i got it home from the dealer. About 1.2 kilometers (about 3/4 mile).  Turned around and went back. They disconnected the battery for a few minutes to reset it.  Radio started to spike the volume randomly for a second or two several times over the last month and a half.  Now the radio froze and then went completely dead on the weekend.  The dealer had a mobile crew come in to look at it today and they will be replacing the radio.

  • 3 weeks later...
  • 3 weeks later...
michael betz Enthusiast

michael betz

Posted
Posted
On 10/2/2019 at 5:19 PM, Wendy Smith Legro said:

2019 Sierra and just hit 4K for mileage. Lost all sound out of the speakers? No radio, phone, nothing. Real sad for a brand new truck. Suggestions? 

Same here.  5000 miles. Radio complete blank. Has frozen in past. Fix this @GMCustomerService!!

tommy2wheels Enthusiast

tommy2wheels

Posted
Posted

Getting the cable between the radio and the touchscreen replaced today to see if this resolves my issues with the blank screen/touchscreen not working.

CNADN SIERRA Enthusiast

CNADN SIERRA

Posted
Posted (edited)

My radio is being replaced Wednesday.  4 weeks to get the radio and i'm not the only one.

Edited by CNADN SIERRA
Rob Hemminger New Member

Rob Hemminger

Posted
Posted

I have a 2019 Custom and have ahd it about 7 months. I have had several serious issues with the readio/ herad unit like some of the other guys. Ihave already had it replaced under warranty Once**- but it keeps having the same issues:

1. Unit shuts down  while im driving down the road.

2. Head Unit freezes and becomes locked out while playing music/ driving down the road.

3. wont open Carplay/recognize the phone- does same thing in bluetooth mode*

4. Stops playing in Car play mode/ and freezes out that icon, but everything else works*- Chevy told me to take a video of the issue while driving down the road...WTF.

peterg Enthusiast

peterg

Posted
Posted

Has anyone had any success with radio problems ? Mine has been blacking out and freezing since 70 km.The dealership says they cannot repair without updated software and it is not released for the base radio yet.Any solutions would be greatly appreciated.

batman900 Enthusiast

batman900

Posted
Posted

Glad everyone is keeping this updated. I was going to ask my dealer about it tomorrow when I take my truck in for the recalls but I'd rather not have them throwing parts at it if there's not a fix.

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