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By Josh Dalrymple
So I posted last week about an issue I've been having for quite some time. I've recently got a big up my butt about getting it take care of, and was messing around with it and discovered something new that may help with the diagnosis.
When I push the voice activation button, the system says "ready" then beeps. At this point, if I say nothing it will tell me some of the commands I can say. however if after the beep I say anything, it doesn't respond at all, and after about 30 seconds will say "goodbye" and hang up on me. Now, if I press the OnStar button which uses the same microphone, the OnStar rep can hear me just fine, so I know its not the microphone.
I have heard that GM can tell of I have been speeding with my truck when they hook up their computer to it. Is that true? That's not really my issue, but somewhat related topic is can they tell i tried a burnout with my new truck? I did one for 5-10 seconds and am just wondering if that information can be read with their diagnostics system?
Recently I noticed my navigation not working in my 2016 Sierra Denali. The GPS has a red X over it. I have done some research and most people are saying the green onstar light on the rearview mirror turned red when they had an issue. Mine is still lit green but no GPS signal. Can anyone point me in the right direction for a fix?
It’s been 3 month since I took delivery of my new 2019 Chevy Trail Boss and really hate that when I use the phone to call out the person on the other end can’t hear me. This is the same whether the Apple iPhone is connected to car play or via Bluetooth. Also same problem when I initially called on star to set up service. They couldn’t hear me. First thought it was cell phone reception but was not the case. First time the dealer replaced the mic over the drivers side but this didn’t fix the problem. Updated latest software updates and this too didn’t fix the problem. Took it back to Chevy dealer Monday they called today and said they can’t replicat the problem. So drove up from work in the loaner and replicated the problem.
Same problem on iPhone or Android.
Has as anyone else had this issue or has any tips to resolving the issue?
New to the site but have been lurking here before. Been looking around and can't find any good information on the situation so I wanted to post a question.
I have a 2015 Silverado LT Crew 4x4. A month or two ago I noticed this faint red (more like orange) light flash on the rear view mirror. I know the red light means Onstar is not connected but in this case it flashes very quickly. I push the buttons and nothing happens. Then I noticed the compass in the infotainment is empty and the dash shows N all the time. I called Onstar and they tried to connect and couldn't. They said we cannot connect to your vehicle please take it the dealer. Well I don't go to the dealer if I can help it. So I have been doing some research.
Now here is the thing that has me concerned...in October of last year I installed a Rough Country 30" light bar. No problems, it works fine, but I really can't remember if this Onstar issue was before or after that. I looked in the manual about Onstar stuff and found in there "Dont add electrical equipment" it could effect Onstar etc. etc. Is this really my problem? I disconnected the light bar and Onstar doesn't come back, I have checked the fuses that are linked to Onstar and they are fine.
Has anyone seen this type of problem? Is it pure coincidence that the Onstar problem happened after I put on the light bar?
Is there a way on the truck to reboot Onstar?
Any help would be appreciated!
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