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Brand new and puked oil

Chrisbert
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Chrisbert Enthusiast

Chrisbert

Posted
Posted

Brought my brand new 2500 AT4 Duramax home putting a total of 62 miles on it.  The next morning I went out and found a large puddle of oil on my driveway.

I crawled underneath and it had blown down the entire underside. 

The Dealer sent a flatbed to pick it up and called me later that day to say it had a "defective galley plug" and they had to order the part; 2-3 days to get it.

Today marks 1 week and Dealer said they still don't have it.

Now, I'm no mechanic; I'm a Unified Communications Architect, but how do "galley plugs" go bad and why are they so hard to come by? The other question is how did this get past GMC QC?

Pretty pissed off at GMC about now.

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64BAwagon Senior Enthusiast

64BAwagon

Posted
Posted (edited)

The Duramax plant has had some struggles lately. 

Thats really disappointing but the engines are built by humans so theres any number of scenarios that could be the cause. 

Between the last 3 yrs of shutdowns and current events the supply chain is still an outhouse on fire inside of a burning dumpster. 

 

BTW, that truck is sweet. 

 

Edited by 64BAwagon
  • Haha 1
Another JR Senior Enthusiast

Another JR

Posted
Posted (edited)

Probably “oil gallery plug” rather than “oil galley plug,” although you will see a lot of people using “galley” when they talk about the plugs for oil galleries. 
 

Some are threaded plugs, and some are press-in and look like a freeze plug. If a press-in one is not installed squarely as it’s being driven in it won’t be as tight and can pop out under pressure. 

Edited by Another JR
newdude Senior Enthusiast

newdude

Posted
Posted
14 minutes ago, Noel Korowin said:

Can't they just take one off a truck thats in stock? 

 

 

...that's not how that works...especially an oil galley plug...

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Chrisbert Enthusiast

Chrisbert

Posted
  • Author
Posted

@GMCustomerService - I need a 11611991.  It's a $3 plug that is keeping my brand new truck stuck at the dealer. 

 

Chrisbert Enthusiast

Chrisbert

Posted
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Posted
12 hours ago, gemarsh said:

https://www.ebay.com/p/21028575030

Right...I gave them a few links to try.  Wonder how embarrassed they'd be if I showed up with that and said here ya go.

I guess it has to come from the proper supply channels or GM won't pay them for the work?

Chrisbert Enthusiast

Chrisbert

Posted
  • Author
Posted (edited)

The latest in this ongoing saga...

I got a call last Wednesday that the truck was ready for me to pickup.  Drove it home (now for a total of 108 miles on the truck), got out and looked underneath to find two puddles of oil forming.  Had dealer come tow it back.

They called me yesterday to say that it's the oil lines going to / coming from the turbo.  Unbelievable.  No ETA on this attempted fix.🤬  @GMCustomerService

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Edited by Chrisbert
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BigMick2023 Enthusiast

BigMick2023

Posted
Posted
1 hour ago, Chrisbert said:

The latest in this ongoing saga...

I got a call last Wednesday that the truck was ready for me to pickup.  Drove it home (now for a total of 108 miles on the truck), got out and looked underneath to find two puddles of oil forming.  Had dealer come tow it back.

They called me yesterday to say that it's the oil lines going to / coming from the turbo.  Unbelievable.  No ETA on this attempted fix.🤬  @GMCustomerService

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I'd charge them to clean the oil spots off your cement driveway......

That's BS on a brand new truck nowadays.....

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