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GM to recall hd's for tailgate dropping...

gemarsh
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MTU Alum Enthusiast

MTU Alum

Posted
Posted
On 2/24/2024 at 1:43 PM, BuckWallace said:

Well, guess what happened today for the first time since they replaced my tailgate switch in July? I parked and it opened about 3 inches away from a concrete post—luckily didn't hit it. I guess I'll be going in and having them disable it. I wonder it anyone like @MTU Alum or @newdudeknows what the dealer does to "disable" it? If it's just unplugging the switch I'll do it myself, but if it's software-based I'll obviously have to take it in.

My understanding is they are disable the button on the tailgate and you will only be able to drop your tailgate using your Fob until the new switches become available.  We have to have 75% of parts available before we can issue a recall fix.  Supplier is going to have to build extra tools to meet the demand.  All tailgates in a certain time window will be recalled except manual and power up/down.

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Pryme
Pryme

Siliconed my holes closed right after getting my truck. Logically couldn’t see a reason to allow water to drain into tailgate. Still holding strong today. 

rjgvt
rjgvt

He’s referencing hitting the tailgate down switch when putting stuff in the console. Switches are on the bottom below the heater controls on certain models like AT4 and Denali. Other models have the s

Epsilon Plus
Epsilon Plus

I'd rather them send me a switch than have some rando paw apart my truck. Funny they are just replacing the switch instead of issuing a new top tailgate trim WITHOUT holes in it. They probably weather

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Pryme Senior Enthusiast

Pryme

Posted
Posted
11 hours ago, MTU Alum said:

My understanding is they are disable the button on the tailgate and you will only be able to drop your tailgate using your Fob until the new switches become available.  We have to have 75% of parts available before we can issue a recall fix.  Supplier is going to have to build extra tools to meet the demand.  All tailgates in a certain time window will be recalled except manual and power up/down.

Do you happen to know that window?

gemarsh Senior Enthusiast

gemarsh

Posted
  • Author
Posted
On 2/26/2024 at 6:42 PM, MTU Alum said:

My understanding is they are disable the button on the tailgate and you will only be able to drop your tailgate using your Fob until the new switches become available.  We have to have 75% of parts available before we can issue a recall fix.  Supplier is going to have to build extra tools to meet the demand.  All tailgates in a certain time window will be recalled except manual and power up/down.

What part/parts are being replaced?

 

I can see new tooling being required to supply, what, 3 or 4 years worth of these trucks on the road.

 

XY74 Enthusiast

XY74

Posted
Posted
On 2/26/2024 at 7:42 PM, MTU Alum said:

My understanding is they are disable the button on the tailgate and you will only be able to drop your tailgate using your Fob until the new switches become available.  We have to have 75% of parts available before we can issue a recall fix.  Supplier is going to have to build extra tools to meet the demand.  All tailgates in a certain time window will be recalled except manual and power up/down.

 

If it has the power up/down option it is not affected?

Capt Bob Enthusiast

Capt Bob

Posted
Posted
2 hours ago, Dave X2 said:

I can't believe a $100000+ truck doesn't have a sensor to let you know if your tailgate is open like my RAM did

Mine does…but then I only paid 66K.

MTU Alum Enthusiast

MTU Alum

Posted
Posted
On 2/29/2024 at 5:56 PM, XY74 said:

 

If it has the power up/down option it is not affected?

It's not in the recall but it could have an issue.  It has a sensor to alert the driver when down.

Pryme Senior Enthusiast

Pryme

Posted
Posted
3 hours ago, MTU Alum said:

The recall for US was announced a couple hours ago.  It should announce some of your questions.

So is there a build date range to view? Guess I’ll wait and see if I get a post card. 

Dave X2 New Member

Dave X2

Posted
Posted
On 3/1/2024 at 1:14 PM, Dave X2 said:

I can't believe a $100000+ truck doesn't have a sensor to let you know if your tailgate is open like my RAM did

I am in Canada so pricing is quite a bit different than the US. There was an option for a power up an down on the HD Pickups? I only thought that there was the release to open it. Was it with the standard tailgate only ?

XY74 Enthusiast

XY74

Posted
Posted

Mine has power up and down, standard tailgate.  And it definitely alerts you if it is not closed.  2020 HC. 

  • 2 weeks later...
Diver6 Enthusiast

Diver6

Posted
Posted
On 3/4/2024 at 11:07 AM, Dave X2 said:

I am in Canada so pricing is quite a bit different than the US. There was an option for a power up an down on the HD Pickups? I only thought that there was the release to open it. Was it with the standard tailgate only ?

Chevy had the power up/down tailgate and GMC had the Multipro gate. 

Pryme Senior Enthusiast

Pryme

Posted
Posted

Just got my letter in the mail for the tailgate. Letter states no fix yet and to make sure tailgate is closed before driving. Thanks GM! What would I do without that nugget of wisdom. 
 

It states it’s due to water getting into the tailgate and possibly creating a short circuit. Hmmm, wonder how the water is getting in? It’s almost as if they purposely drilled two holes right over the switch assembly. 
 

Just for the heck of it, I’ll be setting up my cargo net right inside the tailgate so in the very off chance it drops, nothing can come out. 

JohnMr19 Enthusiast

JohnMr19

Posted
Posted (edited)

I have the multi-flex tailgate and according to the MyChevy website my truck has the recall.  I haven't experienced the tailgate opening on it's own yet, but I've only had the truck a couple of months.  I decided to nip it in the bud with some black silicone.  I'll trim it with a razor blade once it's good and dry.

IMG_4047.jpg

IMG_4058.jpg

Edited by JohnMr19
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Pryme Senior Enthusiast

Pryme

Posted
Posted
4 minutes ago, JohnMr19 said:

I have the multi-flex tailgate and according to the MyChevy website my truck has the recall.  I haven't experienced the tailgate opening on it's own yet, but I've only had the truck a couple of months.  I decided to nip it in the bud with some black silicone.  I'll trim it with a razor blade once it's good and dry.

IMG_4047.jpg

IMG_4058.jpg

That’s more work than was necessary. Shoulda just used your finger and wiped it flush. It’s a 2 second job. 

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