Jump to content

AC Condenser replacement

benjdow
 Share

Recommended Posts

O_J_Simpson Senior Enthusiast

O_J_Simpson

Posted
Posted

Just joined the forum because of this issue.

March 21, I purchased a 2014 Silverado LT Doublecab with 87,500 miles on it. Salesman told me that it needed a condenser and it would be $1400 and it would take three days to get it done. No problem, $1400 added to price of truck

 

Picked up truck March 24, nice and shiny, ready to do. Salesman handed me the keys. I drove off. First couple of days it was very cool out, so no need for air. But third day it was warm, so I turned on the air. It blew hot.

 

Went back to dealer, talked to salesman. "Oh, didn't service dept tell you the condenser was on back order?"

 

Long story short, it's been 9 weeks today since I bought truck, and when I called dealership today, same story: it's still on back order.

 

My previous Silverados, a 2002 and a 2006, were excellent trucks that I put a whole lot of miles on (250,000 on the '02 before I traded it). But right now, I don't know that I am too pleased with GM or the dealership where I bought the truck. It's a known issue and they are trying to act like this is the first time it's ever happened and they just don't know why it's still on back order.

 

This is a terrible first post, I know, but I drive 70 miles round trip to work and having no air really sucks.

Sounds like you were sold someone else's problems.

  • Like 1
  • Replies 194
  • Created
  • Last Reply

Top Posters In This Topic

Popular Days

Top Posters In This Topic

Popular Days

Popular Posts

bdbake01
bdbake01

The sign is either a "GMC" or bow tie on your grill.

Knightfall
Knightfall

If I ever got a non-GM truck, the Power Wagon would be my first choice. Probably the most practically configured vehicle ever.

3000gt
3000gt

thought i would shed some light... summer is gonna be upon us soon and guess what no ac and i'm in the south!!! researched problem and i found this thread.  Gm dealer gave me parts at wholes

Posted Images

Beach bum New Member

Beach bum

Posted
Posted

Just left dealer surprise surprise my 2014 Sierra has a pin hole leak!!!!!!! It's hot as all get out and they want 1100 to fix it at SOME POINT when they are able to get one ....I call BS. Let the class action roll forward. The dealership said they have 30 2014 trucks waiting... Called corporate they said yea ok. This is not how a luxury vehicle should be ...

arkiehotrods Enthusiast

arkiehotrods

Posted
Posted

Just left dealer surprise surprise my 2014 Sierra has a pin hole leak!!!!!!! It's hot as all get out and they want 1100 to fix it at SOME POINT when they are able to get one ....I call BS. Let the class action roll forward. The dealership said they have 30 2014 trucks waiting... Called corporate they said yea ok. This is not how a luxury vehicle should be ...

Being in Little Rock, are you by any chance dealing with Everett?

ewiski Enthusiast

ewiski

Posted
Posted

This is one of the reasons i have 2 cars. Living in houston their is no way im riding around without ac. Specially since our traffic can be so bad.

arkiehotrods Enthusiast

arkiehotrods

Posted
Posted

Yes I am

That was my guess, as I am dealing with Everett Buick GMC of Bentonville. Never again.

O_J_Simpson Senior Enthusiast

O_J_Simpson

Posted
Posted

That was my guess, as I am dealing with Everett Buick GMC of Bentonville. Never again.

Trying to understand how this is the dealer's fault. So the dealer is charging you to replace an in warranty condenser that is a well known issue that will happen to every K2?

arkiehotrods Enthusiast

arkiehotrods

Posted
Posted

Trying to understand how this is the dealer's fault. So the dealer is charging you to replace an in warranty condenser that is a well known issue that will happen to every K2?

If you read my original post, I bought the truck March 21 with 87,500 miles on it. No warranty. I was told by salesman the truck needed a condenser and it would be $1400 extra, which was added to cost of the truck. I was also told it would take 3 days and truck would be ready March 24. I picked up truck on March 24, and was not told the truck was not fixed, that the condenser was on back order and that there were other trucks waiting ahead of mine. In other words, salesman handed me the keys, knowing that truck was not fixed.

 

I paid in advance, $1400, to have truck fixed. All I get when I call dealership is the "customer care" rep telling me it's still on back order.

 

Also, I had no idea about the condenser issue being a problem before I bought the truck. I found out about it only after I did a search on owner forums after several weeks of being told the condenser was still on back order.

 

It seems to me that Everett should have informed me when I picked up truck that it was not fixed, that the condensers were on back order and that there were trucks ahead of mine waiting for the same thing. What do you think?

  • 2 weeks later...
Migle New Member

Migle

Posted
Posted (edited)

Ran into the same issue earlier this month with my 2014 Silverado and essentially Chevrolet installed a defective part in the vehicle that we purchased. And we have to pay to repair the defect that they sold to us.

 

The dealership quoted me $1100 to repair, not replace, the condenser since it is on back order right now. Talked to someone at Chevrolet and they said the original condenser has a defect and is only expected to last around 2 years. Asked about a recall, they said they were unsure at the moment but heard from someone else in the know that if you have the condenser repaired or replaced to save your receipt because it's coming. There's just no telling when that will be.

Edited by Migle
arkiehotrods Enthusiast

arkiehotrods

Posted
Posted

Twelve weeks and still waiting for AC condenser that I paid in advance to have repaired. Service manager told me they have seven trucks on the ground waiting ahead of mine and no idea when they'll have condensers. Great job, General Motors.

Silverado Steve Senior Enthusiast

Silverado Steve

Posted
Posted

At this point, i would ask for my $1400 back and for the dealership to do a goodwill repair for your troubles.

 

 

Twelve weeks and still waiting for AC condenser that I paid in advance to have repaired. Service manager told me they have seven trucks on the ground waiting ahead of mine and no idea when they'll have condensers. Great job, General Motors.

 

winn0040 Enthusiast

winn0040

Posted
Posted

A little off topic (but not too far) and maybe a dumb question (I know, no dumb questions only dumb people) but given the warmer than average temps I've been running my AC much more than normal. When I initially start the truck the AC blows the cold air on a high setting, then after a few minutes turns it self down quite a bit and is subsequently much quieter. I do not have it on the auto setting, nor do I have it recirculating air when this occurs. I'm about to eclipse the 34,000 mile mark so I'm thinking the condenser won't actually go out for another 2,500 miles as soon as I'm fully out of warranty.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing

  • Latest Articles

  • Posts

    • tararebecca
      2027 GMC Sierra: Official Discussion

      By tararebecca · Posted

      I agree, simplicity and reliability matter more as vehicles get more complicated. A V8 work truck option with fewer electronic features and a stronger warranty would definitely appeal to a lot of buyers who use their trucks for real work. Customizing it with trusted outfitters is often the best way to get exactly what you need.webcrimsNY
    • artistemorbidity
      2026 Sierra 1500 Denali - Sound upgrade?

      By artistemorbidity · Posted

      I’ve heard similar complaints from newer vehicles where the factory “premium” systems don’t always live up to expectations. A good installer should be able to improve the sound without turning it into a bass-heavy setup. I’d look into upgrading the front speakers, adding a quality DSP amplifier, and possibly improving sound deadening first—those changes usually make a much bigger difference than just adding a subwoofer. Hopefully someone local can recommend a reputable installer in the Las Vegas/St. George area.
    • Grumpy Bear
      The Peckish Synapse

      By Grumpy Bear · Posted

      Do you remember that Harley Davidson was more successful (solvent) when it produced about 60% of the market demand (by design) and forced wait times of up to three years? Even when your turn came around it was, "Take what we are giving you or move to the back of the line and start over". HUGE markup's were 'normalized' and dealer killed. 40% markup and no floor plan? What's not to love? Greed will kill them yet. They have surplus production and customer base is tanking. And still they think nosebleed pricing will work.  
    • newdude
      Me too……..

      By newdude · Posted

      The engine was done as part of the 6.2 recall?   You'd have to see if your VIN also has the 6.2 engine special coverage on it.  Coverage number is N252494003.  If you have this, your engine is covered under this and NOT the GM replacement part engine warranty which is 3yr/100k from the date of install.  The 3yr/100k mi warranty is in effect for non warranty purchases.     This is not any different if it was replaced under warranty without a recall or special coverage.  So if you had a 5.3 and it popped at 3 years in at 50,000mi during the 5yr/60k powertrain, the replacement engine would not get the 3yr/100k, and instead gets the remainder of the 5yr/60k as coverage.     So N252494003 gives 10 years or 150,000mi of coverage, which ever comes first, starting at the vehicle in service date.  So if your in service date is 01/01/2022, N252494003 gives you special coverage of the engine until 01/01/2032 or 150,000mi, whichever comes first.  So if your start date was 01/01/2022, you'd have left 5 years and 4 months (lets round to august 1st), or 62,000mi left of coverage.   So you need to know your in service date to know how much coverage is left.  
    • CamGTP
      Injector update

      By CamGTP · Posted

      Okiee dokie there bud, way to take things to the extreme.   I guess you missed the whole point and take things way to serious. I installed different EV6 style injectors that just so happen to be larger in my car running the same LQ4 engine and with a better spray pattern than the stock style injectors and I noticed no difference in the idle quality. Kinda was my round about way of saying that even if you put the same size but better style injectors in your truck, you will likely see the same thing.    I'm sure you're great to have conversations with in person if that's how you act through a keyboard. One little things sets you off and now I guess my dick is all up in your face.

  • GM-Trucks.com Clubs

  • Popular Contributors

×
×
  • Create New...