Jump to content

Recommended Posts

Posted
32 minutes ago, likeschevy said:

just got the extended warranty letter for my wife's Suburban hope I get one for my truck

my dad got one for his suburban too.  going to fill it out and send it in for my truck.  Whats the worst that happens? 

Posted
On 11/15/2017 at 10:33 PM, Obscenejesster said:

All I know is that they fixed the weak weld point. If the dealer tried charging me for the condenser out of warranty, I'd have so much documentation stating that it was their fault for the bad part and there would be no way in hell I'd be paying for it.
 

Then you will be driving for a long time without A/C.   Unless you have a super generous dealer, you are going to pay some if not all of the condenser change if it happens to your truck out of warranty.  I'm not saying it's right but out of warranty is out of warranty.....that's why it's 3 year / 36,000.   

Posted
On 11/17/2017 at 6:08 PM, bcbz71 said:

Then you will be driving for a long time without A/C.   Unless you have a super generous dealer, you are going to pay some if not all of the condenser change if it happens to your truck out of warranty.  I'm not saying it's right but out of warranty is out of warranty.....that's why it's 3 year / 36,000.   

Guys read through some people's past experiences here...GM is offering cost assistance at the dealership to replace, but it seems to vary dealer to dealer(and you have to ask for it).  My experience at 115k miles on a 2014 GMC was a $250 cost out the door.  I found that to be fair being out of warranty and up there in miles..like you say, hopefully you have a super generous dealer..

Posted
26 minutes ago, gough1jj said:

Guys read through some people's past experiences here...GM is offering cost assistance at the dealership to replace, but it seems to vary dealer to dealer(and you have to ask for it).  My experience at 115k miles on a 2014 GMC was a $250 cost out the door.  I found that to be fair being out of warranty and up there in miles..like you say, hopefully you have a super generous dealer..

$250 on a truck with115K miles on it, that's an awesome deal.

  • Like 1
Posted

yea that's a GREAT deal.  I just filled out the reimbursement form that my dad got for his suburban and am mailing it out today.  Well see what happens.  Ill keep you all updated.  

Posted (edited)
9 hours ago, gough1jj said:

Guys read through some people's past experiences here...GM is offering cost assistance at the dealership to replace, but it seems to vary dealer to dealer(and you have to ask for it).  My experience at 115k miles on a 2014 GMC was a $250 cost out the door.  I found that to be fair being out of warranty and up there in miles..like you say, hopefully you have a super generous dealer..

A Google search will reveal many sites where people are complaining about the condensers and getting no relief.   You definitely did well as most people have been paying 100% of the repair out of their pocket (when they can find a part).  If my truck had 114K miles, I'm not sure I would have pursued any reimbursement.  My dealer offered 10% off the repair initially and eventually agreed to 50% after I contacted GM's executive office--I still haven't received the check though.

Edited by bcbz71
Posted
14 hours ago, bcbz71 said:

A Google search will reveal many sites where people are complaining about the condensers and getting no relief.   You definitely did well as most people have been paying 100% of the repair out of their pocket (when they can find a part).  If my truck had 114K miles, I'm not sure I would have pursued any reimbursement.  My dealer offered 10% off the repair initially and eventually agreed to 50% after I contacted GM's executive office--I still haven't received the check though.

I feel like many who didn't get relief didn't ask hard enough.  And should a condenser in Michigan go at 115k and 4 years?  I went to the dealer I bought my truck from and I always feel taken care of.  I've been to another (more local to me) dealer and they couldn't even replace my battery correctly, or diagnose that there was a loose nut, on the battery terminal..go figure..  So it does depend on who you talk to, I doubt this other dealer would have done as much or anything on the condenser.  Anyone still going through the issue I would suggest going about it per my early post in this thread...starting with a live chat on gmc site, etc etc..  

 

Posted

Just from my knothole.... if the warranty says xx,xxx miles/x years, that's all they have to honor.   The exception is a NHTSA Safety Recall.  If they voluntarily provide assistance on other non-safety problems, good on them.  They are either doing it for good PR and/or avoiding a class action.   These days, there are plenty of low-life, belly crawlin, cheese eatin, lawyers that are searching the internet or advertising on the late-late show for a class to represent in a suit.  Corporations with deep pockets like GM have to actively defend and avoid situations where these class actions may pop up their ugly heads.  The way those lawyers work is; they gather enough plaintiffs for the class action and threaten the deep pocket corporation, then the corporation offers a settlement that can't come anywhere close to making all the individuals whole, but it's a huge sum because of the shear number of plaintiffs in the class, the lawyer sees a large payday, since the belly crawler gets 1/3rd or more of the settlement, the remainder gets divided among the plaintiffs, and it amounts to a tiny fraction of the financial issue for the individual.

  • Like 1
  • 2 months later...
Posted

Add me to the list @ 59,855 miles! I filed a complaint at NHTSA and strongly recommend everyone do the same!

 

 https://www-odi.nhtsa.dot.gov/VehicleComplaint/?_ga=1.203170257.1767629473.1491918395&gclid=Cj0KCQiAh_DTBRCTARIsABlT9MbM5lg_JxE3jrKTIhdTTlxlR3E47xMW85makHHsOXkN-kyvcR10E2saAg53EALw_wcB

 

I will be contacting GM as soon as I am done dealing with the BS the dealer is spitting out!

 

Posted

best of luck to you.  I sent in the form my dad got for his suburban.  Got a voicemail saying my vin isn't affected.  Called back and GM has ditched my calls ever since.  

Posted (edited)

mine went out last night on our way to valentines dinner...78 degrees outside and humid...wife was not happy camper.

 

Edited by JUSTINASS
Posted (edited)

do ya'll have part numbers of the part that is affected?  is it the lines that crack?  or the condenser?

so i found the part number to the hose and bracket need to help relieve stress on the 90 degree elbow...

however - im confused as to weather it could also be a leak at the condenser also?  it is either or?

Im trying to buy the parts and install my self and then just have it recharged...

 

Edited by JUSTINASS
Posted

anyone replaced theirs themselves?  thinking it is the condenser...from my research.

im not seeing signs on the line itself...just the condenser...

i do not have the bracket on the line either.

 

IMG_3020.JPG

Posted
23 hours ago, JUSTINASS said:

anyone replaced theirs themselves?  thinking it is the condenser...from my research.

im not seeing signs on the line itself...just the condenser...

i do not have the bracket on the line either.

 

IMG_3020.JPG

on page 8 of this discussion someone posted these part #s.

23438932 (hose) 1 $127.36

23264893 (bracket) 1 $6.68

12356150 (refrigerant) 2 $14.26

20982844 (*condenser) 1 $256.07

 

 

Posted

Well I had a little success. the dealer quoted me $1,200 with the diagnostic fee!   After i schooled them on the issue and how many other people were affected by this faulty part they knocked it down to $925. Then I contacted GM Customer Engagement Center. via the website and got a phone call from a representative with in the hour. They told me they would see what they could do. an hour later the dealer called me and adjusted the price to $495 + the diagnostic fee. The had the truck back to me in one day. No problems so far!

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Forum Statistics

    250.5k
    Total Topics
    2.7m
    Total Posts
  • Member Statistics

    342,973
    Total Members
    8,960
    Most Online
    Gilkey96
    Newest Member
    Gilkey96
    Joined
  • Who's Online   5 Members, 0 Anonymous, 891 Guests (See full list)


  • Latest Articles

  • Posts

    • Replace the fuel pump with an OEM AC-Delco.
    • Hello, first time posting here. I have an 03 Chevy 1500HD with the 6 liter gas engine. The truck ran fine until the fuel pump died on me and had to get it towed. Replaced the fuel pump with a precision pump from O’rileys and changed the fuel filter while I was there. The truck will run and drive now but it wants to idle around 500 rpm when in drive and it tries to stall if you touch the gas. It drives fine though, just doesn’t want to idle. Put a fuel pressure gauge on the rail and only have 50 psi. I guess these trucks should have 55-62 psi to run right. I thought the regulator might be the issue because when I would unplug the vacuum hose it jumped to 56 psi. Replaced the regulator and no change. The only thing I can think of is that I was sold a faulty fuel pump. Any help would be appreciated because I’d rather not have to take the bed off again if I don’t have too. Thank you!
    • I've been wrenching on GM trucks for 17 years. And I need to get something off my chest because it's been weighing on me for a long time. After all that time, all those motors, all those people standing in my bay, I've figured out there are really only two kinds of owners. The ones who already know about this. And the ones who are about to find out the hard way. A guy came into my shop a few weeks back in a 2018 Silverado 5.3. Sharp guy, maybe 35. Knew his truck cold. He'd been on the forums, read the threads, done his homework. He only rolled in so I could double-check a little module he'd already plugged in himself. Wanted a second set of eyes on it. Ten minutes, in and out, drove off happy. Two days later, a completely different story walked through the same door. Older fella this time, in a 2016 Sierra. Gorgeous truck, clearly babied, not a scratch on it. Wedding ring. Looked like a guy who took care of his stuff. He was in because his engine had started knocking on the way to work. And by the time I got the valve cover off, I already knew it was too late. Lifter collapsed. Cylinder 5. Camshaft chewed up. The whole top end shot. Same kind of truck. Same motor. Same roads, probably the same dealer. The only thing separating those two men was information. I've been at this since 2008, and I've worked on everything GM puts out. Silverados. Sierras. Tahoes. Yukons. Suburbans. Escalades. The 5.3 and the 6.2. Doesn't matter which badge is on the tailgate. They all carry the same problem. So here's the information one of those guys had and the other one didn't. It's called Active Fuel Management. AFM. GM started building it into their V6s and V8s back in 2007 to squeeze out a little better mileage on the highway. Maybe a mile or two a gallon. All to hit government fuel economy numbers. The way it works, the motor quietly shuts down half its cylinders when you're just cruising along. And the little lifters that pull that off have a tiny pin inside them that's constantly clicking in and out. Lock, unlock, lock, unlock. Hundreds of times a drive. Thousands of times a week. Eventually one of those pins wears through. The lifter drops. And it starts grinding the camshaft down like a chisel on butter. And what nobody tells you is that the shudder you feel around 40 or 50 mph? That's the system cycling. Every single time. Here's what really gets me. The pre-2007 trucks, the ones without AFM, they're bulletproof. I've got customers still daily driving them with 260,000 miles on the odometer. Not a problem in the world. GM took a perfectly good motor that would have lasted a lifetime and bolted this system onto it. And it is wrecking engines that should have run forever. The guys who hang around the forums already know all of this. So do the techs. They handled this years ago. They didn't sit around waiting for the dealership to mail them a warning letter, because that letter is never coming. It's the guys who figured somebody would've told them who end up on my lift. And I want to be clear, because this part matters. Maintenance has nothing to do with it. I've torn down motors with barely 30,000 miles on the clock. I pulled apart a Tahoe last summer with 24,000 on it. Practically a brand new truck. Owner had it less than a year. Spotless oil. Best synthetic money can buy, changed early every time. Made no difference. I've seen guys with full dealer records, every interval stamped. Made no difference. The oil changes were never the problem. The pin was. And no amount of babying that truck stops that pin from cycling every single time you drive. That's the part that eats at me. These are good motors. Take the AFM out of the equation and a 5.3 or a 6.2 will run 300,000 miles and never blink. So a few years ago I started telling every single owner who comes through my doors the exact same thing the smart guys already knew. Get yourself a FullForce disabler. It plugs right into the port under your dash. Couple of seconds and you're done. It just tells the computer to leave every cylinder running, full time. No more cycling. No more beating those lifters back and forth every time you turn the key. It doesn't reprogram anything. Doesn't touch your tune. And unplug it before a dealer visit and there's absolutely zero trace it was ever installed. I've had customers come back at 40,000, 60,000, 80,000 miles after I put one in. Zero issues. The trucks run smoother. And the lifters aren't getting beaten to death every single drive. I won't sit here and tell you it's magic. A lifter that's already damaged is a lifter that's already damaged, and this won't un-ring that bell. But it takes away the one thing causing all that wear in the first place. That's the whole game. You don't need a five-thousand-dollar delete. You don't need an expensive tune. You don't need to tear anything apart. You just need to stop the cycling. I'm not writing this for any company. I'm writing it because I'm tired of watching the guys who didn't know pay four and five figures for it. I'm tired of being the guy who has to break the news. I'm tired of knowing that the guys who did know fixed the whole thing for the price of a tank of gas, and the only difference was that somebody told them first. If you drive a Silverado, Sierra, Tahoe, Yukon, Suburban, or Escalade from 2007 or newer with a V6 or V8, you've got AFM. You've got those lifters, and they're cycling every single time you drive. So be the guy who already knew. Not the one I'm scraping metal out of next month. EDIT: A bunch of folks asked, so here it is. The one I put my faith in is FullForce. This is where to find it: https://www.tryfullforce.com/products/fullforce™-afm-dfm-disabler They back it with a 60-day guarantee too. I've handed out more than I can count and not one's ever come back to me. Not one. See less
    • Thanks for following along. I'm not author material, my tenses are all over the place and an editor would have a heck of a time cleaning up after me. Reading and writing is still a fun pastime though.   My new scanner came in yesterday, wow, where the heck has this thing been?! It connects right up to the Blazer, there's all kinds of bidirectional tests like EGR activation and percentage, toggle the fuel pump relay, EVAP purge valve, IAC control, AC relay, reset the transmission's adaptive learning, toggle shift solenoids and TCC lockup, and I can reset fuel trims with the click of a button...all things I could have used over the last 60 days!   It's also telling me there is a stored code in the ABS module for front left wheel sensor open and something about the brake switch. The ABS dash light works. It illuminates normally during the self-test at key on/ start and that's it. I cleared the codes and will see if they set when I take it out later. That, and I'm going to get (hopefully) real data on timing and cam ******. The PID's are there.   I connected the tool to my truck...holy smokes. Newer vehicles make early OBDII vehicles look like 8-bit, pixelated, early Nintendo stuff. This? This is like wearing 3D virtual reality goggles playing one of those elaborate, cinematic video games with seasons and plots in comparison. There are SO MANY modules and SO MANY tests and SO MUCH data. There's a scanner sequence for filling the coolant...   End of the day, it's a tool with way more power than I need, but the versatility to do old and new is there (and I need an adapter to connect it to my OBDI Camaro). It will allow me to do the first pass of diagnosis when out-of-warranty vehicles need help, and it will enable more DIY maintenance like brake system bleeding, ABS bleed, etc. I probably over-bought here, but, mission is accomplished.   Enjoy your Sunday...I need to shut this machine down and go get ready for the week ahead.
    • Not that I've read, after all the issues they've had in the past I'm pretty sure they learned their lesson. 
  • GM-Trucks.com Clubs

  • Popular Contributors

×
×
  • Create New...