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Bought 2014 dealer won't let me take off lot

Peytons2

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Peytons2 Enthusiast

Peytons2

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Hey guys, didn't mean to run away from the post. Work shift have been gone. So here is the full story.

 

I live in Alabama and was talking to a person at a dealership (Crysler Jeep Dodge) and they had told me the truck was ready to be test driven. So we drove up there Sunday (7/2/17) to look at it and buy it. We get there and they say the truck isn't ready because they had just gotten it in but we can test drive it and if we want it they can deliver it. Test drive it and I end up signing the papers and putting money down. The week goes by the truck goes through service and get the call yesterday saying well the truck needs the 2 strut assemblies and 2 rear shocks. The guy is saying 902$ is the lowest at cost price. So we say no just go ahead and deliver it amd we will do it in Alabama. He calls back 4 hours later saying due to safety concerns it's a risk and they can't let it leave the lot.

 

So I bought the truck on 7/2/17 and now I can't have it until that's fixed is what they are saying.

Hmm, looking at the post again, it says he bought on Sunday....... Do they even sell cars at dealerships on Sundays?

In Atlanta they do

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Loco-diablo Senior Enthusiast

Loco-diablo

Posted
Posted

Hmm, looking at the post again, it says he bought on Sunday....... Do they even sell cars at dealerships on Sundays?

In Massachusetts they absolutely do. They're open 7 days a week. I test drove a new RAM on a Sunday. They were chomping at the bit for me to sign the papers.

 

 

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Lgetz Senior Enthusiast

Lgetz

Posted
Posted

Ok don't take this wrong but is this your first time buying a vehicle? Usually the proper things to do are:

1. Select a vehicle

2. Thoroughly test drive it

3. If happy negotiate price, extras, financing terms

4. Sign and drive out

 

No way would I buy a vehicle basically sight unseen. Does it have a clean Carfax? Signs that it was repainted?

Had another forum member post recently about a truck with clean Carfax yet it was obviously repaired/repainted.

As for price of new shocks/struts tell them to stick it. My 5100 Bilsteins front and rear plus installation, dismount/mount 4 tires and Roadforce balancing was $725-750 including tax.

Silverado Steve Senior Enthusiast

Silverado Steve

Posted
Posted

 

If the shocks are that bad on a 2014 that it can't be driven, i would walk away. What other abuse has the truck been subjected to? Buyer beware!

Peytons2 Enthusiast

Peytons2

Posted
  • Author
Posted

Ok don't take this wrong but is this your first time buying a vehicle? Usually the proper things to do are:

1. Select a vehicle

2. Thoroughly test drive it

3. If happy negotiate price, extras, financing terms

4. Sign and drive out

No way would I buy a vehicle basically sight unseen. Does it have a clean Carfax? Signs that it was repainted?

Had another forum member post recently about a truck with clean Carfax yet it was obviously repaired/repainted.

As for price of new shocks/struts tell them to stick it. My 5100 Bilsteins front and rear plus installation, dismount/mount 4 tires and Roadforce balancing was $725-750 including tax.

The truck had a clean carfax other then moderate damage from getting hit in the back.

Z45 Senior Enthusiast

Z45

Posted
Posted

So it sounds like they are admitting that they sold you an unsafe vehicle and are not pressuring you to pay for repairs. Complain to the better business bureau as this is a unethical way to do business. I would not pay them a dime to fix it. You bought it in good faith, its their problem.

 

If you are financing it other than through the dealer, talk to the bank loan officer and tell them what the dealer is doing to you. Might be able to put pressure on the dealer to resolve this.

rully1012 Enthusiast

rully1012

Posted
Posted

Ok don't take this wrong but is this your first time buying a vehicle? Usually the proper things to do are:

1. Select a vehicle

2. Thoroughly test drive it

3. If happy negotiate price, extras, financing terms

4. Sign and drive out

 

No way would I buy a vehicle basically sight unseen. Does it have a clean Carfax? Signs that it was repainted?

Had another forum member post recently about a truck with clean Carfax yet it was obviously repaired/repainted.

As for price of new shocks/struts tell them to stick it. My 5100 Bilsteins front and rear plus installation, dismount/mount 4 tires and Roadforce balancing was $725-750 including tax.

Happens all the time...

Fixed cash..

Insurances sometimes fail to report it...

Body shops fail to report it...

Dealer fixed to make the sale happen...

 

That's why I don't really care for Carfax much anymore...

Some stuff is nice as far as service records and some details....I use it a starting point at most...

 

learning how to feel a cars edges for over spray or just physically being able to notice anything but factory paint is priceless.

 

People I've taught those things to are always amazed how they never knew that...

 

With repairs done on the average car & average shop doing them. There's an 80% chance you could see the repaint without even touching the car or opening and inspecting the door jams

 

 

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Ludasmith Enthusiast

Ludasmith

Posted
Posted

Start leaving bad reviews. Dealer here added some crap into the financing that I missed (yep, first time buying new) and I slammed them in the review a week later for it. Got a few phone calls and it refunded, then asked if I would fix the review. "Reviews are really important to us with everyone looking online these days."

 

Did you already pay for transport?

Nightwalker Enthusiast

Nightwalker

Posted
Posted

I had similar situation bought 2014 silverado dent in tailgate they agree to replace it but I took it home for couple weeks.They got tailgate in and refuse to give me truck back for seat belt recall,parts would take 3 to 4 weeks.The owner just traded the truck in the day I bought so I'm sure it was a rush deal and I was trying to get out of a 2009 dodge nitro that was a nightmare.They agree to give me a new truck to drive every week until I got my truck back but I seen online a brand new Silverado sale price 20% off from another dealer they were tied in with.The other dealer was Chevy dealer but current dealer I bought the 2014 was a GMC they gave me all my money back and contacted the other dealer what had happened and walked away with a New 2016 for around 7,000 more.The 2014 was nice had a lot of upgrades but 40,000 miles,I figured I would upgrade 2016 with similar upgrades as funds came around and I couldn't be happier.

 

 

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Peytons2 Enthusiast

Peytons2

Posted
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I didn't already pay for transport. So I guess my question as of right now is that a terrible price? I feel like they are charging me this price to fix something else or get money back from the negotiating we did. What would be a normal price?

Silverado Steve Senior Enthusiast

Silverado Steve

Posted
Posted

Sounds like you are being duped by the dealership. Another tactic to squeeze money out of an unsuspecting buyer.

Donstar Senior Enthusiast

Donstar

Posted
Posted

Suspension problems, moderate rear-end damage, and poor treatment by the dealer would have me backing out of the deal. You were undoubtedly smitten by the truck and probably felt you were getting a great deal. There is no way the dealer should be asking for repair payments at this point. The condition of this truck was factored into the deal they made with the previous owner. I suspect the suspension problems with this truck are the tip of the proverbial ice-berg!

pickmeup Enthusiast

pickmeup

Posted
Posted

Bought sight unseen and no test drive ? Truck has been in accident and needs work they want you to pay for now ? Too many Red Flags already ......Run Run Run away from it and that dealer .

Peytons2 Enthusiast

Peytons2

Posted
  • Author
Posted

Bought sight unseen and no test drive ? Truck has been in accident and needs work they want you to pay for now ? Too many Red Flags already ......Run Run Run away from it and that dealer .

I did test drive it and it was fine

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