Jump to content

autostop eliminator

kent sparrow
 Share

Recommended Posts

  • Replies 119
  • Created
  • Last Reply

Top Posters In This Topic

Popular Days

Top Posters In This Topic

Popular Days

Popular Posts

JacobC1983
JacobC1983

You are really blowing this out of proportion.  I am sure they will refund you if you are really that upset about it.  I never had any issues with mine.  I already replaced mine and sent the "bad" uni

Jessica Lambert
Jessica Lambert

I’m sorry, but in order to maintain our competitive advantage we can’t share the exact details of the changes. Please understand that in spite of extensive testing, undetected issues can exist. The pr

Jessica Lambert
Jessica Lambert

I can give the forum members here a coupon code for 10% off. Anyone can now use coupon code GMTRUCKS at checkout to save 10% on the Autostop Eliminator through June 30.  https://www.autostopeliminator

Posted Images

FDHog Enthusiast

FDHog

Posted
Posted

I had one in my F150 for 8 months, worked great. Never a problem.

Got the one for my AT4 for $79. Got it after the fix and it works flawlessly.

lexustbs Enthusiast

lexustbs

Posted
Posted
On 5/25/2019 at 1:33 PM, BBrutus said:

I’m sure they make good but I’m done.

So you just tossed $80 in the trash? I find this incredibly hard to believe. I love my auto start eliminator.

BBrutus Enthusiast

BBrutus

Posted
Posted

Not hard o believe, It’s not worth the efforts anymore possibly breaking my console. I’m going to go another route. Hopefully it will work for everyone! ?

Sotally Tober Enthusiast

Sotally Tober

Posted
Posted

I received notification of the Auto Stop Eliminator recall while I was on a 9 day trip.  Just like the notification stated, my battery was completely drained.  I appreciate the company being up front and I had a replacement part sitting on my door step by the time I returned from my trip.  I have no regrets about the purchase and the company made it right.

  • 3 weeks later...
BlancoSilverado Enthusiast

BlancoSilverado

Posted
Posted
5 hours ago, BBrutus said:

Anyone now have the replacement? Is there still a draw on power?

Thanks in advance

There is apparently no draw of power problem. i can click it on and off when i want to and it actually takes effect.

FDHog Enthusiast

FDHog

Posted
Posted

Got mine right after the recall. It's been in for about a month and no power problems.

mbaee Enthusiast

mbaee

Posted
Posted
3 hours ago, FDHog said:

Got mine right after the recall. It's been in for about a month and no power problems.

Same here

Jessica Lambert Enthusiast

Jessica Lambert

Posted
Posted
On 5/25/2019 at 1:42 PM, BBrutus said:

Mine went straight into the garbage after all of this, no need to take it all apart if it has issues again replacing a second one. One and done.

Hopefully they have it right this time and what did they change? We really should have a thorough explanation of what happened and how they fixed it to insure this doesn’t create problems here on out. I mean we pay for a item, it doesn’t work and we are just supposed to think and trust this product. 

A nice wiring  diagram proving it is no longer a potential problem in the future...the fix...?

I’m sorry, but in order to maintain our competitive advantage we can’t share the exact details of the changes. Please understand that in spite of extensive testing, undetected issues can exist. The problem with our device went undetected during testing because the test trucks were driven daily. Also, since the body control module is what was using the power, we didn’t see this when we checked the draw on our device.

 

It is rare that a manufacturer offers unsolicited replacements upon discovering an issue. We hope that the way we handled the situation demonstrates our level of commitment to our customers. If you would like to discuss further please contact us at [email protected].

  • Like 4
BBrutus Enthusiast

BBrutus

Posted
Posted

Are you positive the problem has been corrected? How long did you let a truck sit in order to test?

Jessica Lambert Enthusiast

Jessica Lambert

Posted
Posted
4 minutes ago, BBrutus said:

Are you positive the problem has been corrected? How long did you let a truck sit in order to test?

We are confident it is fixed. This was a very specific problem of the BCM not sleeping and drawing power. After 10 minutes the BCM either sleeps, or it does not. We compared baseline readings at the battery with and without the old device installed. The difference was visible. With the updated device, there is no difference. The device is no longer keeping the BCM from sleeping.


Letting test trucks sit for an extended period of time was unnecessary in this situation.

Limelight Enthusiast

Limelight

Posted
Posted (edited)

Mine is the updated version- everything works perfectly.  Not only did they send me a replacement, they also emailed me to make sure it was working properly and that I was happy. 

 

Great customer service from a great company imo. 

 

Shit happens.  They made it right, and quickly. 

Edited by Limelight
  • Like 1
Philipgonzales3 Enthusiast

Philipgonzales3

Posted
Posted (edited)
On 6/13/2019 at 8:41 PM, Jessica Lambert said:

I’m sorry, but in order to maintain our competitive advantage we can’t share the exact details of the changes. Please understand that in spite of extensive testing, undetected issues can exist. The problem with our device went undetected during testing because the test trucks were driven daily. Also, since the body control module is what was using the power, we didn’t see this when we checked the draw on our device.

 

It is rare that a manufacturer offers unsolicited replacements upon discovering an issue. We hope that the way we handled the situation demonstrates our level of commitment to our customers. If you would like to discuss further please contact us at [email protected].

Dang, I wasn't even in the market for one of these but the way you handled the whole issue makes me want to buy one just to support y'all.  How hard is the install.  Are there instructions?  I'll just YouTube it if needed or what not but was just curious as I'm not to keen on modifying my 1 month old truck yet.  

Edited by Philipgonzales3
  • Like 2

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing

  • Latest Articles

  • Posts

    • Zane
      2027 GMC Sierra: Official Discussion

      By Zane · Posted

      Not sure about DFM tech but i know there's a stop/start deactivation button. 
    • KARNUT
      2027 GMC Sierra: Official Discussion

      By KARNUT · Posted

      I could be interested if they axed cylinder deactivation and at least have a button for stop start. I’m sure the HP numbers will be higher. I would want a longer warranty to help build confidence. I’m a less is more guy as I get older. A V-8 work truck model would be my choice. I know a few outfitters for custom additions I prefer. 
    • Zane
      2027 GMC Sierra: Official Discussion

      By Zane · Posted

      It's official. GMC pulled the covers off the next-gen 2027 Sierra 1500, and we got the first official look. Full breakdown here: https://www.gm-trucks.com/next-gen-2027-gmc-sierra-1500-v8-trim-changes/   The quick hits: SLE and SLT are dead. The new core retail trim is just called "Elevation". Two new V8s, a 5.7L and a 6.6L built with high-performance Corvette architecture roots. No horsepower or torque numbers yet. The 2.7 TurboMax finally ditches the old gearbox and gets the 10-speed automatic. AT4X moves to larger standard 35-inch tires with front and rear e-lockers, Multimatic DSSV dampers, and heavy-duty Jounce Control Dampers. Over 60 inches of combined display on Denali Ultimate and AT4X, complete with a motorized articulating center screen and an adaptive passenger screen. Seven simplified trims across the entire model line to clean up ordering confusion.   So let's get into it: New 5.7L and 6.6L gas V8s with custom active exhaust tuning and a Corvette connection. Is this the exact engine lineup half-ton traditionalists have been begging for? Purging the iconic SLE and SLT names after all these years to lean entirely on Elevation as the high-volume core. Bold move, or a mistake? That motorized articulating 16.3-inch screen that slides up to reveal a hidden dashboard vault. Awesome mechanical theater, or does it make you nervous about long-term durability? Physically lowering the headlamps in the front fascia to improve road courtesy and stop blinding oncoming traffic. Smart real-world engineering, or does it hurt the truck's aggressive stance? What trim are you putting your name down for on day one? Drop your first impressions below.  
    • Donstar
      Navigating senior years.

      By Donstar · Posted

      My overnight hospital stay turned into five.  I developed a post operative fever and an erratic  heart rate.  A blood clot in the lungs was the culprit.  This is apparently a common post surgical complication and easily remedied.   I was the youngest in a four bed ward and a Doctor with a Geriatric specialization was in charge of my care.  All of the nurses were good and some were outstanding at dealing with old people.  It was very evident that my age triggered a different level of care!  My advice to any senior going for a hospital stay is to have a trusted family member advocate visible.  If not, you will still be well cared for, but you may discover that your voice  isn't as strong as it once was! 
    • diyer2
      Gas Prices

      By diyer2 · Posted

      $4.25 85 oct. in town, down 50 cents.

  • GM-Trucks.com Clubs

  • Popular Contributors

×
×
  • Create New...