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Apple CarPlay malfunction

bradmo2723
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bradmo2723 New Member

bradmo2723

Posted
Posted (edited)

Has anyone been having issues with Apple CarPlay mysteriously disconnecting? Then when you unplug and replug, it still doesn't work. But, after teh vehicle has been turned off and then restarted it works fine.

 

Edited by bradmo2723
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BurnsMax
BurnsMax

I haven't had an issue with apple car play.  Are you using a true apple cord or using an aftermarket one?  I know in the past when using an aftermarket cord, I had issues with my laptop, etc.

Fuelie
Fuelie

I agree... I had a 17,18 and now a 19. Never a problem with Apple Car Play. Normally its a cheap cord. Tom

bradmo2723
bradmo2723

Thanks for the response. I thought the same way, but even with the Apple cord, it’s still an issue.

TexasBB Enthusiast

TexasBB

Posted
Posted

I’ve about decided CarPlay is not worth the hassle, it’s too buggy. Sometimes it works, sometimes it doesn’t. I’ve turned it off. The only time I’ll turn it on is when traveling and i want to use the navigation on my phone. I have a 2020 that i traded a 17 for and same issues in both.


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BurnsMax Enthusiast

BurnsMax

Posted
Posted

I haven't had an issue with apple car play.  Are you using a true apple cord or using an aftermarket one?  I know in the past when using an aftermarket cord, I had issues with my laptop, etc.

  • Like 1
Fuelie Enthusiast

Fuelie

Posted
Posted

I agree... I had a 17,18 and now a 19. Never a problem with Apple Car Play.

Normally its a cheap cord.

Tom

  • Like 1
eppieguy Senior Enthusiast

eppieguy

Posted
Posted

Never been an issue on my 19 HC. Are you using an Apple certified cable?

EricTheRed Enthusiast

EricTheRed

Posted
Posted

I had the same problem in my Colorado until I started using a true Apple USB cable.

newdude Senior Enthusiast

newdude

Posted
Posted
22 hours ago, bradmo2723 said:

Has anyone been having issues with Apple CarPlay mysteriously disconnecting? Then when you unplug and replug, it still doesn't work. But, after teh vehicle has been turned off and then restarted it works fine.

 

 

As some have mentioned, get a factory Apple cord and do a hard reboot on the phone.  Cable choice is really picky with CarPlay.  

bradmo2723 New Member

bradmo2723

Posted
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Posted (edited)

Thanks for the response. I thought the same way, but even with the Apple cord, it’s still an issue.

Edited by bradmo2723
  • Like 1
redwngr Senior Enthusiast

redwngr

Posted
Posted

Have you restarted the phone recently? 

 

Seems to solve a lot of CP issues being reported on other forums. 

 

 

afterburner82 Enthusiast

afterburner82

Posted
Posted

Not just you OP.  Mine hasn’t worked day one.  Tried multiple cables that came with my iPhones over the years.  On iOS 13.3.1 my screen would stutter, freeze and not play music.  Updated to 13.4.1 and now the truck doesn’t even recognize the phone is plugged in.    It does charge though.

Bobv07662 Enthusiast

Bobv07662

Posted
Posted

My 19 RST has done this occasionally since day one...The day we picked the truck up, it did not recognize my Apple SE. Dealer replaced receptacle plug (USB) but still happens occasionally, even if we are using the USBC plug..

 

Kinda quirky. Can't wait for a speeding ticket on the day WAZE is off line!

 

 

jnissen Enthusiast

jnissen

Posted
Posted

Ditto needs good cord and IMHO a good holder for phone so card does not wiggle while using. Never an issue with good cord and phone in cradle.

TexasBB Enthusiast

TexasBB

Posted
Posted

Sometimes i have to open my phone, hit play on the phone and then it immediately recognizes it. No idea why.


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