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Service Theft Deterrent System?

jdell

By jdell
in Troubleshooting & Recalls

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jdell Enthusiast

jdell

Posted
Posted

My 2014 GMC Sierra did not start today and I got this message on my 4.2" display "Service Theft Deterrent System". Tried several times to start truck then when I hit door lock button it started. Has anyone else had this experience? Is there a recall? Thanks in advance.

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20feetup
20feetup

happened last night and I couldn't even unlock it, had to use the key to get inside to pop the hood to wiggle wires, when it got power again it started with the alarm and woke up the neighborhood. No

BO TIE 1
BO TIE 1

I started getting all kinds of different service messages in the DIC the last one I got was service theft deterrent system and my radio display went crazy, only half the screen was working. Came to t

Bob-Karen Nokley
Bob-Karen Nokley

Before you freak out we had the same issue while my wife and daughter were out running errands.  Drove the Tahoe home had the check the battery in the fob warning stayed on with the theft deterrent sy

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GMCustomerService Senior Enthusiast

GMCustomerService

Posted
Posted

Hello jdell74,

 

We are sorry to hear that you are experiencing these concerns. We'd like the opportunity to look further into this. Please send us a private message to discuss further.

 

Thank you,

 

Andraya R.

GM Customer Care

jdell Enthusiast

jdell

Posted
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Posted

Has this only happened to me? Is this already a topic on here?

MikeNH Senior Enthusiast

MikeNH

Posted
Posted

Can't say I've read of this before. You are using the original keys right? Does this happen with both keys?

CRApex Enthusiast

CRApex

Posted
Posted

Has this only happened to me? Is this already a topic on here?

Its happened to me twice on my 2015 HD. "Service Theft System". I had to remove the keys and open door to reset. It has happened twice. I wonder if its due to the key being new and not 'broken in' to the cylinder?

jdell Enthusiast

jdell

Posted
  • Author
Posted

I had my truck since October and this just started to happen. I use original key but I have not tried the other key. I have a appt. on Thursday to take to dealer. Will keep you posted.

pm26 Senior Enthusiast

pm26

Posted
Posted (edited)

Its happened to me twice on my 2015 HD. "Service Theft System". I had to remove the keys and open door to reset. It has happened twice. I wonder if its due to the key being new and not 'broken in' to the cylinder?

No, it is due to cylinder being made in China, Mexico, Thailand, Sri Lanka, who knows where. Globalization, my friend. Marginal to no quality control, cheap parts. Somebody has got to get a crappy one.

Edited by pm26
jdell Enthusiast

jdell

Posted
  • Author
Posted

Ok, got it back from dealer and they could not find anything wrong. No codes or faults on computer. I guess we will wait for it to happen again. Nobody else seems to have this issue?

Dirtbiker Enthusiast

Dirtbiker

Posted
Posted

I had this happen twice last week. But I have an aftermarket remote start ( it is an all terrain but I like the remote start to run longer than two ten minute times which doesnt work 50% of the time) the dealer figured this was probably the issue.

It has happened when I remote started it. The message came up but it still was running and the message disappeared after it sat all day and I started it again. Taking it to the remote starter shop next week.

Anyone else run into this?

jdell Enthusiast

jdell

Posted
  • Author
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It does not sound like a remote start issue. I was not using the remote start on mine when the message was displayed. Also I could not even start my truck. Keep us posted.

Dirtbiker Enthusiast

Dirtbiker

Posted
Posted

Not great news. Remote start place didn't really find anything wrong. They reprogrammed the remote starter basically. Will have to see if it happens again......

  • 2 weeks later...
Dirtbiker Enthusiast

Dirtbiker

Posted
Posted

Ok, it happens every second day now. Took the truck to the dealership and asked them to check it. They say it isn't the truck, it has to be the remote start. It only happens when using the remote starter.

Called the remote start guy, he has never seen this before so it can't be his product.

Here comes the headaches........

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