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Radio/ navigation/ infotainment issues

E350

By E350
in Troubleshooting & Recalls

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TJay74 Senior Enthusiast

TJay74

Posted
Posted

Have you taken it to the dealer? That would be the first stop, there were several updates out for the infotainment system.

chuckl1218 Senior Enthusiast

chuckl1218

Posted
Posted

There is a calibration for Black Screen, but usually it comes on first. Yours seems dead to me.

stevev Enthusiast

stevev

Posted
Posted

After you start the truck, what's the beeping noise and it says "system ready"?

E350 New Member

E350

Posted
  • Author
Posted

Have you taken it to the dealer? That would be the first stop, there were several updates out for the infotainment system.

Taking it in next week, will see what they say. Flemington gmc

E350 New Member

E350

Posted
  • Author
Posted

After you start the truck, what's the beeping noise and it says "system ready"?

Oh that voice prompt is my cobra radar detectOr booting up and going into ready state

  • 2 weeks later...
Robo02cop Enthusiast

Robo02cop

Posted
Posted

What did the dealership say?? Mine did this today?? At first it was blank and then it went to like a digitized screen but wouldn't do anything from the actual stereo!!! Had to control radio from steering wheel controls, via d.i.c.!!

E350 New Member

E350

Posted
  • Author
Posted

Dealership tried to update the software and the blank screen happened. They replaced the display face plate under warranty. That worked fine for 2 days. The display blanked out again today for about 25 mins while driving and came on before I got home. If it happened again, going back to the dealership.

Robo02cop Enthusiast

Robo02cop

Posted
Posted

Interesting!! I am awaiting a call from my service guy tomorrow!! I sent a message online yesterday regarding the radio. Plus I gave them a bad review after the last service I had completed at the dealership and made it attn: the general manager of the dealership!! So I am pretty sure they are going to want to do whatever they can to make me satisfied!! May have to try and squeeze them for a factory NAV!!

  • 3 weeks later...
upsfeedr Enthusiast

upsfeedr

Posted
Posted

mine just did this today. but my back up camera works but nothing else. taking it to the dealer thursday..

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