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Text messages don't work on 2015 Silverado

Mgt81956

By Mgt81956
in Troubleshooting & Recalls

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tbarn Senior Enthusiast

tbarn

Posted
Posted

It's not always the phone. Some carriers work better than others. I know they don't "officially" support any but the big 4

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Mgt81956 Enthusiast

Mgt81956

Posted
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I have Sprint... It's just strange that I can send texts perfectly with my IPhon 6 through my 2015 Silverado but can not recieve text back. It's just silly if you can send texts you should be able to recieve them. I emailed the Chevrolet coy timer service hotline and the said its a issue with the IPhone 6. If that's the case tell the comsumer that they don't with IPhone 6. Don't flat out lit and that's what their exactly doing flat out lies.

Skeeter McSkeet Senior Enthusiast

Skeeter McSkeet

Posted
Posted

Just was thinking, have you tried to connect to the wifi in your truck and then try to receive a text? Just trying to rule out things to find the reason you can't receive them.

 

 

-Britt

Mgt81956 Enthusiast

Mgt81956

Posted
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Posted

Yep I've tried A-Z I wrote to the GM complaint unit they all but told me that it's a Apple issue and not the trucks infotainment MyLink. So I'm writing to GM headquarters downtown and then to the head of Chevrolet if that doesn't work then on to the big boss.

Mgt81956 Enthusiast

Mgt81956

Posted
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Posted

I tried it today with my daughters Samsung Galaxy 4 Note and it worked great in an out texts perfect just the way it's supposed to work. It's something from Apple and the iPhone. It doesn't matter they claim it has a text option and it doesn't work. We have even tried it in another 2015 Chevy Silverado. I want to be compensated for the money I'm paying for a product that does not work plain and simple.

redwngr Senior Enthusiast

redwngr

Posted
Posted
From 2015 'Infotainment' (audio section) manual:


Supported Apple® Devices

This feature supports the following

devices:

. iPod touch® (5th generation)

. iPod touch (4th generation)

. iPod touch (3rd generation)

. iPod touch (2nd generation)

. iPod touch (1st generation)

. iPod nano® (7th generation)

. iPod nano (6th generation)

. iPod nano (5th generation)

. iPod nano (4th generation)

. iPod nano (3rd generation)

. iPod nano (2nd generation)

. iPod nano (1st generation)

. iPod classic®

. iPod® with video

. iPhone® 5

. iPhone 4S

. iPhone 4G

. iPhone 3GS

. iPhone 3G

. iPhone

. iPad®

Mgt81956 Enthusiast

Mgt81956

Posted
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Posted

It says most smartphones why would they promote a 2015 model year auto with an apple iPhone that's been out for 2 years. How many people sit down and read a owners manual when there purchasing a vehicle at the dealership. I asked the dealership they said it works eith almost all iPhones. The texting option on all GM cars has only been an option for 3 years. They are just deceptive and don't tell the customer it only works with certain smartphones. They need to list them up front. It's cool the car was sold to me saying it had the texting feature and it doesn't work with the most popular smartphone in the world. DUH

Skeeter McSkeet Senior Enthusiast

Skeeter McSkeet

Posted
Posted

I've got a 2015 Sierra SLT and an iPhone 6+ on AT&T, like I said, mine works flawlessly. Maybe it's something with the Chevy system? Are they the same infotainment systems or different?

 

 

-Britt

Mgt81956 Enthusiast

Mgt81956

Posted
  • Author
Posted

The same exact system in all trucks and SUVs I've even tried it in the Tahoe, Yukon , etc....

Korazu Enthusiast

Korazu

Posted
Posted

I just purchased a 2015 Silverado 1500 LTZ on Monday and wanted to add my $.02 from my experience thus far. I have been able to pair my i6+ to the truck and use it as advertised, which includes sending/receiving texts with notifications. I am using iOS 8.1.2. The only thing I dislike is having to tether my phone to get Pandora to play, but other than that, I am completely happy, however that may change after I've been using it for awhile. ;)

sharper Enthusiast

sharper

Posted
Posted

I just purchased a 2015 Silverado 1500 LTZ on Monday and wanted to add my $.02 from my experience thus far. I have been able to pair my i6+ to the truck and use it as advertised, which includes sending/receiving texts with notifications. I am using iOS 8.1.2. The only thing I dislike is having to tether my phone to get Pandora to play, but other than that, I am completely happy, however that may change after I've been using it for awhile. ;)

You can use Pandora over regular BT also. You just lose the ability to browse stations but the rest of the features are present. Simply press the Media button to switch to your BT source and fire it up like normal on your phone.

  • 1 month later...
TR88 New Member

TR88

Posted
Posted

ok, I'm new to this sight, and because I've been on here to try and find out info I thought I would try and give back. I have a 2015 Chevy LTZ and could not get text messages on the MyLink. I have all the normal things turned on that I'm sure you have read from the posts, but on my Iphone I found out there is two messengers. Go to settings-notifications-messenger, this is where I found my problem, there is a messenger icon that has I green icon, but if you scroll down there is also a messenger with a blue icon, click on that and "allow notifications".After that, I started to receive text messages but I still cant send them canned ones but I just use the SIRI to respond.

 

Hope that can help some of you!!!

TJay74 Senior Enthusiast

TJay74

Posted
Posted

Holy crap OP, you just don't get it do you. GM has no way to make a system work with every phone out there. There are literally 100's of phones on the market. With that each carrier has a different OS for their system that varies from the OS the phone manufacture put on the phone. Every carrier has the OS customized for their system. GM has no control over this and no way to anticipate how the phones will play with the system.

 

GM built the system using the industry standard protocols for BT, as said the system works just fine. Your issue is with Apple and or Sprint, not with GM. You can bark all you want about compensation but your deserve nothing and are owed nothing. If you don't like how the iPhone works with the system then go with a Samsung Galaxy phone as they work just fine. Apple has been known for years to lock down their BT protocol and not allow it to do things that the Android BT protocol allows. Apple has been very up front and well known in this aspect. Apple locks down all sorts of the OS on purpose to drive people to have to use their apps or programs.

 

You are making a mountain out of a small ant pile and it funny and stupid at the same time.

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