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What car to expect as a loaner?

SirenRed16

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Colossus Senior Enthusiast

Colossus

Posted
Posted

My dealer won't do any loaners anymore, they ship you off to Enterprise rent a car. Sometimes they have a truck, sometimes they don't. They try to get you into a truck if they can and a branch location nearby has one. We had a massive hailstorm 2 weeks ago here in Denver so rental cars are in short supply. Several dealers around here tell you to go pound dirt when you insist that they provide you with a loaner. They say rental car, take it or leave it. That's all you're getting. And when you call GM customer care, it does not go anywhere. So.. be grateful if you even get a vehicle.

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TJay74 Senior Enthusiast

TJay74

Posted
Posted

Just a FYI, per GM a courtesy vehicle is only that one provided as a courtesy while the vehicle is in for repairs. GM nor the dealer are required to give you any equal to or nicer than what you drive currently. GM only requires the dealer puts you into a newer GM vehicle as a loaner.

 

If you need a vehicle I would just be happy they put you in anything at all then.

15 Z71 Senior Enthusiast

15 Z71

Posted
Posted

When I had my radiator and thermostat done on my Sierra SLE,they gave me a new 17 SLT c.c z71. Had it for 2 days I didn't want to take it back when they called and told me mine was done.lol

SirenRed16 Senior Enthusiast

SirenRed16

Posted
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Posted

I got the call today and the tech told me they have a few Chevy Cruze that the loan but they all are loaned out right now. He said he was going to try and get me into a Silverado. I'm waiting for his call again.

njk4o5 Enthusiast

njk4o5

Posted
Posted

ive been driving a 2017 Silverado LT loaner for the past few months while my truck has been back and forth to the dealer. ive put about 3k miles on it haha. towed my 23' boat, sunk it in mud up to my eyeballs, tons and tons of donuts.

Doobs41378 Enthusiast

Doobs41378

Posted
Posted

I usually get a DC SLE. I once got this terrible Buick crossover. Thing was like a roller skate.

dasimmon Enthusiast

dasimmon

Posted
Posted

ive been driving a 2017 Silverado LT loaner for the past few months while my truck has been back and forth to the dealer. ive put about 3k miles on it haha. towed my 23' boat, sunk it in mud up to my eyeballs, tons and tons of donuts.

haha yes!

Iceman22 Enthusiast

Iceman22

Posted
Posted

Local dealership has a couple Tahoe's and a couple cruz's

 

 

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runsdeep Enthusiast

runsdeep

Posted
Posted

My local dealer will go out of the way to put me into a nice truck as that is what I drive. Most of the time they hand me a remote with a dealer plate & head to the new lot & it unlocks a brand new 17 Silverado 4x4. Only one time did they give me a new 17 Traverse & that was just for a simple oil change. Best to tell them ahead of time what you need for a loaner...

BTW my dealer is Classic Chevrolet in Lake City Mi. (not meant to be a plug for them).

Boardmember Senior Enthusiast

Boardmember

Posted
Posted

I took my truck in today for warranty look at a brake problem and transmission hard shift (while they're at it).

 

They loaned me a '17 LTZ with 10 miles. And I will drive it like I own it and return it with notably more fuel than it had when I got it.

diyer2 Senior Enthusiast

diyer2

Posted
Posted

Whatever it is, be sure to beat the hell out of it. :devil:

Really :happysad:

diyer2 Senior Enthusiast

diyer2

Posted
Posted

ive been driving a 2017 Silverado LT loaner for the past few months while my truck has been back and forth to the dealer. ive put about 3k miles on it haha. towed my 23' boat, sunk it in mud up to my eyeballs, tons and tons of donuts.

Ever wonder why dealers don't like to give loaners? :happysad:

spenpet Enthusiast

spenpet

Posted
Posted

1/2 ton sardine? I didn't realize how much larger the interior is from the 2500 to the 1500? Been in both and thought they are the same...identical...who knew?

 

When I go in for warranty work, I expect the equivalent of what I drive (or at least close) one local dealer always gave me my same truck, but the newest version...other dealers might be more of a struggle...as far as 2500... not sure why to tell you... might get stuck in a sardine can...???

Colossus Senior Enthusiast

Colossus

Posted
Posted

I took my truck in today for warranty look at a brake problem and transmission hard shift (while they're at it).

 

They loaned me a '17 LTZ with 10 miles. And I will drive it like I own it and return it with notably more fuel than it had when I got it.

Thank you for being a responsible and respectable man.

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