Jump to content

Recommended Posts

Posted
16 minutes ago, Thejet07 said:

Don’t the trail bosses have different cv axles?


Sent from my iPhone using Tapatalk

They do

  • Like 1
Posted

That would make sense then why they aren’t having this problem. Maybe Chevy should give all us non trailboss owners free trailboss lift upgrade [emoji12]


Sent from my iPhone using Tapatalk

Posted

So I got a call today from Gm. They received my letter notifying them they have 20 days to make a repair. When talking to the agent I explained to them that dealership refused to make repair as per gm. In the letter I provided the repair order # and bulletin stating this. The agent insisted I bring in the truck anyway today and that the dealership must notify them of the refusal. Funny thing is I already gave them the refusal which is in the repair order. The agent didnt want to hear it and went on to say once they receive the refusal from the dealership they will send me a delayed repair notice. Dealership called them in front of me today and left a message. Looks like I’ll be going through the bbb once this next attempt is refused, again.


Sent from my iPhone using Tapatalk

Posted
14 minutes ago, Thejet07 said:

So I got a call today from Gm. They received my letter notifying them they have 20 days to make a repair. When talking to the agent I explained to them that dealership refused to make repair as per gm. In the letter I provided the repair order # and bulletin stating this. The agent insisted I bring in the truck anyway today and that the dealership must notify them of the refusal. Funny thing is I already gave them the refusal which is in the repair order. The agent didnt want to hear it and went on to say once they receive the refusal from the dealership they will send me a delayed repair notice. Dealership called them in front of me today and left a message. Looks like I’ll be going through the bbb once this next attempt is refused, again.


Sent from my iPhone using Tapatalk

 

I have been speaking with a Sr Adviser at  GM/Chevy for a few weeks now. We submitted my request for buyback last week and I will hear their initial response tomorrow. Tomorrow will also be 4 straight weeks that the dealership has had my truck. Was also informed last week that there is a "ding" on my quarter panel now. The adviser said that if my request gets denied the first time we can re-submit a request any time something new happens. So if it declined, I plan on re-submitted with the new info of my truck being damaged in their possession. 

 

Posted
20 hours ago, Thejet07 said:

So I got a call today from Gm. They received my letter notifying them they have 20 days to make a repair. When talking to the agent I explained to them that dealership refused to make repair as per gm. In the letter I provided the repair order # and bulletin stating this. The agent insisted I bring in the truck anyway today and that the dealership must notify them of the refusal. Funny thing is I already gave them the refusal which is in the repair order. The agent didnt want to hear it and went on to say once they receive the refusal from the dealership they will send me a delayed repair notice. Dealership called them in front of me today and left a message. Looks like I’ll be going through the bbb once this next attempt is refused, again.


Sent from my iPhone using Tapatalk

They are stalling because they have no revised parts to fix them yet. They are doing the same thing with me. They must have a ton of BBB cases pending. They offered me an extended warranty that I refused.

Posted (edited)

 I hope they are still working on a fix

Edited by Aycock1987
Posted
2 hours ago, ILSilverado said:

They are stalling because they have no revised parts to fix them yet. They are doing the same thing with me. They must have a ton of BBB cases pending. They offered me an extended warranty that I refused.

Mine is a lease so offering an extended warrant won't mean anything.

Posted

Just got off the phone with gm. They said there is no fix so nothing is wrong and they will not repurchase. I said there is something wrong, that’s why there’s a bulletin on it. They said it doesn’t make a difference. They said they’ll fix it when they have one. I said doesn’t that contradict the statement you just made on how there’s nothing wrong? She said it’s not a safety issue. To which I replied it’s a non conformity and impairs the value of the truck. She kept talking over me and said contact the bbb if you want. Wowwww what a rude individual she was.


Sent from my iPhone using Tapatalk

Posted
7 minutes ago, Thejet07 said:

Just got off the phone with gm. They said there is no fix so nothing is wrong and they will not repurchase. I said there is something wrong, that’s why there’s a bulletin on it. They said it doesn’t make a difference. They said they’ll fix it when they have one. I said doesn’t that contradict the statement you just made on how there’s nothing wrong? She said it’s not a safety issue. To which I replied it’s a non conformity and impairs the value of the truck. She kept talking over me and said contact the bbb if you want. Wowwww what a rude individual she was.


Sent from my iPhone using Tapatalk

when did you first file your buyback claim?

Posted (edited)

Honestly I think we will eventually have to sue them. My neighbor is a Lawyer that works for car Dealers of all things and he said the Krohn and Moss Law firm is the one to go with. He called them a well oiled lemon law machine.

 

https://www.yourlemonlawrights.com/illinois-lemon-law?KCTrkrIdId=ILBETA1&gclid=CjwKCAjw3azoBRAXEiwA-_64OlvB9MTij2QgyPik7X1jUZTnLb0Yn8E67TnDeDSwQlLUl_g1mi1VGxoCI20QAvD_BwE

Edited by ILSilverado
Posted

I had the same issues with my 2016 with the chevy shake problem.  70mph the truck would shake like crazy. the center console would shake enough to spill a coffee everywhere. My truck was at the dealer multiple times for a few weeks at a clip.  Tons of people had this problem and even the 19 LDs still did it. GM told me that since it is not a safety concern that lemon law/ buyback does not apply.  I talked to a few close friends who work at dealers and they said the same thing. Is it worth it to spend $$$$ on a lawyer? Mine was a lease so I just gave it back at the end and said good riddance. 

Posted

The manufacturer is required to pay for the attorney fees. A good attorney will review your case and only take it if they think they have a good chance at winning so they get paid. Those of you that have this issue have a great case. Ask for the engineering data that proves that this 10 lb of axle bouncing about an inch will not destroy the bearing and or diff housing. It was not designed to do this. 

Posted
2 minutes ago, Chevy sad said:

The manufacturer is required to pay for the attorney fees. A good attorney will review your case and only take it if they think they have a good chance at winning so they get paid. Those of you that have this issue have a great case. Ask for the engineering data that proves that this 10 lb of axle bouncing about an inch will not destroy the bearing and or diff housing. It was not designed to do this. 

Until it becomes a safety concern I don't think it will be as easy as you think. 

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Forum Statistics

    250.4k
    Total Topics
    2.7m
    Total Posts
  • Member Statistics

    342,758
    Total Members
    8,960
    Most Online
    Randy Ginoza
    Newest Member
    Randy Ginoza
    Joined
  • Who's Online   4 Members, 0 Anonymous, 2,189 Guests (See full list)


  • Latest Articles

  • Posts

    • Paid $2.72 for E85 today.
    • Welcome back! No, it definitely doesn't pass the sniff test. Even "ceasefire" needs an alternative definition these days.    $5.29 at Kroger today
    • That makes sense, and I think you are describing the real product problem. Capturing data is the easy part. If the owner or technician has to manually dig through five minutes of millisecond-level logs, the product has already failed. The device would be at the ECM harness, not at the OBD port, so I agree that data retrieval and event marking need to be thought through carefully. The way I am thinking about the architecture is: The recorder itself should not depend on a phone, app, Bluetooth, Wi-Fi, or cloud connection to capture the event. It should always keep a local rolling buffer and lock the event locally. A button, phone app, or small cabin device would only act as an event marker. If the driver feels a stumble and presses the button 10–30 seconds later, the pre-buffer has to already contain the useful data. For data retrieval, the practical options would be a sealed service USB lead, Wi-Fi download, or a phone/cabin companion device. I would not expect the owner to remove the ECM-side module or work with raw files directly. The cloud or AI side would be for interpretation, not for capturing the event. The truck may have no connection when the issue happens, so the evidence has to be saved locally first. After that, cloud processing could help decode the data, compare it against baselines, and generate a readable report. For the first version, I would keep the automatic triggers conservative and objective: driver event marker bus-off error passive voltage drop / brownout device reset FIFO or queue overflow a normally periodic message disappearing side-to-side communication mismatch, if the topology supports that For “learning normal,” I agree with your point, but I would not want to overclaim it as automatic root-cause diagnosis at first. A realistic first step would be learned baseline comparison for that specific vehicle and operating condition. For example, a value would only be compared against similar conditions: RPM range load / MAP throttle position gear / vehicle speed coolant and oil temperature battery voltage AFM/DFM state, if decoded and validated Then the report could flag things like: this periodic message disappeared compared with its normal timing this value deviated from this vehicle’s normal range under similar conditions the same abnormal pattern repeated after the same type of event the anomaly occurred together with voltage, oil-pressure, misfire, or communication changes But I would still call that “abnormal pattern detected,” not “replace this part,” unless there is enough validated repair data behind it. So the intended product would not be “here is a huge log.” It would need to be an event package: what triggered the capture how much pre/post data was preserved what changed before and after the event whether the device itself reset, overflowed, or saw a bus error selected graphs around the event raw data only as supporting evidence From your perspective, what would make this kind of report useful instead of just another datalog? For example: What are the top 5 parameters or events you would want highlighted first? Would you trust a learned baseline for that specific vehicle, or would you prefer fixed thresholds? How much false-positive flagging would be acceptable before you stopped looking at the reports? What would a one-page report need to show for an independent shop to take it seriously? For misfire, AFM/DFM, oil pressure, or U-code complaints, what would you want the tool to flag automatically?
    • 2024 Silverado 2500 HD LTZ grille no camera Parts list   84603331 84913656 84913657 84913654 84913655 84911567 84911568 85646092 85646093 85797921 85797922   11570637  x10-15   grille/bumper bolts 11546500  x10      grille clips 11571006  x10      push/retainer clips 11546454  x6       nut retainers 11611609  x6       M5 bolts 11610700  x6       molding/trim retainers
    • And use RA's 5% discount code if you buy from them.  google for the code, one is always available.
  • GM-Trucks.com Clubs

  • Popular Contributors

×
×
  • Create New...