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Jingle jingle underneath only in 2wd

Limelight
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Limelight
Limelight

Dude the constant trolling is old. You sold your “Sad Chevy” so move on and enjoy your Ford. Really-  head on over to that Forum and enjoy your truck and let us enjoy ours. Every brand has proble

Thejet07
Thejet07

Truck is ready to be picked up. I will look to see the numbers on my axle and take a picture. Shocked they called me late today and not late tomorrow. Gm also called me yesterday wanting to talk about

ILSilverado
ILSilverado

So the Truck is back and so far no noise at all. Let's hope it stays that way. Will post updates .

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jqcitizen Enthusiast

jqcitizen

Posted
Posted
BBB first then try a lawyer.  I got mine settled without a lawyer.  Look into Transfer of collateral..
 

My state does not honor the BBB Autoline. It is not an approved arbitrator. BBB is funded by GM and the other manufacturers. My state has processes set up to do direct state arbitration with the manufacturers.

Your local consumer protection department is a wealth of information


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Thejet07 Enthusiast

Thejet07

Posted
Posted

No. Unless it’s in the shop you can’t count the time. Call a lawyer. I’m in NY so they are free for me. Look into your states lemon law. The lawyer negotiates a payment from the manufacturer is how it worked for me. I wanted to get into a new truck but since manufacturing slowed down they weren’t really doing that in NY. I decided to take a payout. If I want I could trade my truck in tomorrow and the payout has nothing to do with it. Best of luck


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Ngh583 Enthusiast

Ngh583

Posted
Posted

I'm getting the run around from GM Canada. They were "reviewing" my case for three weeks in which time they'd call every few days to say that they were still "reviewing" it. This apparently included escalating the case to one of their service managers. 

 

I got another call today saying that they were done reviewing my case and that I needed to have the stub shaft replaced even though it was already done last year. They also have absolutely no ETA as to when the parts might be available.

 

This has been going on for over a year now. They obviously don't have a fix. It is unbelievable that they're able to get a free pass by saying I need a part but that it's not available. 

jqcitizen Enthusiast

jqcitizen

Posted
Posted
How long have these parts not been available??

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4 months and counting for me


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Otherguy Enthusiast

Otherguy

Posted
Posted (edited)

Well update from my end... approved a replacement vehicle, should be simple right? GM won’t let me order one and says I need to get one from dealer inventory. My dealer is saying I can’t pull from inventory and I need to order one. The dealers in my state won’t give up inventory since AT4 are guaranteed sellers and hard to come by... Ughhh!!!!

 

I’m starting to think GM just wants me to walk from everything to start over and make me pay a premium for what I want... 

Edited by Otherguy
Mcropper514 Enthusiast

Mcropper514

Posted
Posted

So heard this noise on my new 2020 RST with only 500 miles on it. Haven’t contacted the dealer yet as it seems pointless with part shortages. I know I need to take it in to get everything documented. Just looking for hope here but has anyone actually had their issue fixed and not come back or is it inevitable that I am going to be fighting GM on this until I get a new truck? Someone give me some good news because I am sick to my stomach after reading through this whole tread.

 

Anybody?

 

 

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Porterhouse Enthusiast

Porterhouse

Posted
Posted

I'm waiting to hear back from a gm case manager. So I'm no help to ya. Thank goodness I didn't add an aftermarket wheels or lift bc I'm sure they would try to weasel outta fixing it.

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sunrunner Enthusiast

sunrunner

Posted
Posted
1 hour ago, Mcropper514 said:

So heard this noise on my new 2020 RST with only 500 miles on it. Haven’t contacted the dealer yet as it seems pointless with part shortages. I know I need to take it in to get everything documented. Just looking for hope here but has anyone actually had their issue fixed and not come back or is it inevitable that I am going to be fighting GM on this until I get a new truck? Someone give me some good news because I am sick to my stomach after reading through this whole tread.

 

Anybody?

 

 

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I was able to get mine fixed  month ago and the noise went away.  I was not impressed with the longevity of the 8 speed transmission and the fact that it would shake a little on the highway.  I ended up trading it in for a new 2020 Ram and don’t think I will ever get a GMC again.  The Ram is so much smoother and quiet with much more features.  I traded my Sierra in after only owning for 1 year and 10,000 miles.  Really sad on GM.

aha1987 Enthusiast

aha1987

Posted
Posted
On ‎9‎/‎1‎/‎2020 at 10:15 PM, sunrunner said:

I was able to get mine fixed  month ago and the noise went away.  I was not impressed with the longevity of the 8 speed transmission and the fact that it would shake a little on the highway.  I ended up trading it in for a new 2020 Ram and don’t think I will ever get a GMC again.  The Ram is so much smoother and quiet with much more features.  I traded my Sierra in after only owning for 1 year and 10,000 miles.  Really sad on GM.

What exactly did they do and do you by chance have the Service Bulletin that I could provide to the dealer?

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