instrument cluster DIC Problem

[cooter2]

Have a 2017 Silverado 2500 Duramax LTZ. Last week the DIC in the instrument cluster didn't go blank (or black), it looked like an LCD that malfunctioned. I looked and it seems there is only one connector for the whole cluster and I don't think reseating it will fix it, but have not yet tried...Also, it will come back every once in a while and work for a bit, then back to the screen below.

 

Anyone have any DIY thoughts on what to do or do I need a new cluster or to repair this one?

 

Also, the truck is most likely out of warranty, via mileage.

Edited June 5, 2019 by cooter2

[cooter2]

So I tore apart the dash and removed the instrument cluster, took the covers off and reseated what looks like the ribbon cable for the DIC. Its working for now. Not sure if this is long term or if it'll keep working. If anyone else has had this issue I would be curious of the outcome. I have attached pics of it disassembled if it helps anyone. The good thing is, it was easy to take apart to where I had it. The next step would be to remove the LCD and see if there is a part number on it and if it could be easily replaced. But I don't want to take the LCD out until I know its totally not working in case I wreck it when taking it out.

[Philipgonzales3]

Your truck is a 2017?  I think you posted it under the 2019/2020 Silverado/Sierra page.  Not sure if that matters?

[cooter2]

28 minutes ago, Philipgonzales3 said:

Your truck is a 2017?  I think you posted it under the 2019/2020 Silverado/Sierra page.  Not sure if that matters?

Hrm, good point, must have redirected after I logged in and didn't notice. I'll try to move it if not, i meant to put it under the correct forum under troubleshooting....

[Luke89]

Did this resolve for you? I also have a 2017 Silverado 2500 duramax LTZ with the same exact issue. The screen glows white and has lines through it as if the lcd screen is going bad but then it will start randomly working again.