PIT5793- No wifi, apps, internet connection...

SILVER SLED · January 11, 2021

Well mine worked at first as long as it was connected to a wifi other than my truck. I called onstar and an over the air update was performed and all started working like it's supposed to, as far as I know.

Tulkas · January 11, 2021

OK, fix totally worked. But..... When they took my truck in to do the fix the tech tagged a wall and trashed my rear passenger fender around the wheel. I was just under 1500 miles at the time. I am asking them to fully replace the fender with a new fender, not repair, no bondo. Am I thinking right on this.

Art

Steve-2019 · January 11, 2021

25 minutes ago, Tulkas said:

OK, fix totally worked. But..... When they took my truck in to do the fix the tech tagged a wall and trashed my rear passenger fender around the wheel. I was just under 1500 miles at the time. I am asking them to fully replace the fender with a new fender, not repair, no bondo. Am I thinking right on this.

Art

Totally agree and I'd want that done too, but I don't think they'll do it unless you know the GM at that stealership.

Tulkas · January 15, 2021

On 1/11/2021 at 11:35 AM, Steve-2019 said:

Totally agree and I'd want that done too, but I don't think they'll do it unless you know the GM at that stealership.

Got a call from the dealer, they are getting a complete new fender. I got my sales person to be my eyes and ears on that. I think the fact that I bought from him and still have a van with 296K miles on it motivated him

police3304 · February 25, 2021

how long did it take the dealer to upgrade?

Gregory Ellis · March 30, 2021

EXACT same issue with my 2021 Trailboss I bought 4 weeks ago. After 3 weeks in the shop, They tell me that GM is still having an issue with the truck WIFI connecting to any IOS products, like hotspot for example

Ed/2020RST · April 7, 2021

On 11/17/2020 at 10:38 PM, cansled said:

Glad you found this. My 2021 AT4 has the exact problem that's been driving me nuts for the last week that I've owned it. Being on OnStar a couple of times and they have had no answer for me. It's not that big of a deal cuz I'm using Android Auto but Will keep my eye on this now that you've listed it.

I too am using Android Auto. I also have an unlimited data plan for WiFi and the complete OnStar package. At times my Wifi will completely quit and I have to contact OnStar to get them to send a code to the truck. Also, from time when I use the wheel mounted volume buttons my instrument cluster screen will display the volume level but not on the radio screen. But when I use the knob on the stereo, the screen radio shows the volume but not on the instrument screen??? I have also had issues with my settings I chose going haywire. I hope GM gets all these issues fixed before my warranty runs out or I sell it!!

DaleM · April 29, 2021

I've had my truck for roughly 10 days and found this issue early on. I will have it resolved when they replace my passenger side mirror since it was damaged prior to delivery.

M3Master · April 29, 2021

Glad I found this. 2021 LTZ goes in Tuesday. I'll have to convince them that it needs it.

Janice Janet · May 6, 2021

I have same problem with my 2019 Silverado my dealership says there is a program update that they have to do to fix

this problem. So I have to take the truck in..

M3Master · May 6, 2021

11 hours ago, Janice Janet said:

I have same problem with my 2019 Silverado my dealership says there is a program update that they have to do to fix

this problem. So I have to take the truck in..

The update definitely fixed my problem. Good luck.

HenryZ · January 21, 2023

I am not sure if my problem is with this issue. I set the SOUNDS to what I like (12 Bass and 6 Treble) . After shutting off my 2021 Sierra SLE and then restart it, all of the SOUNDS return to a neutral position. I did contact the dealer but he stated he did not know how to fix it and there were no bulletins. I then contacted GMC in Detroit and they said they are checking into this. Has anyone else had this problem?