Disable active noise cancellation AT4

[Greenmachine777]

I had my sub and amp installed last week and the shop unplugged both microphones in the headliner, I went back as soon as I noticed hands free wasn’t working anymore and had him reconnect the one above drivers seat. Seemed to work again but now it’s cutting in and out and people can’t hear me on my phone. 

 

Anybody know now what needs to be done differently maybe to disable the active noise cancellation of the Bose setup?

[cccjrsbox]

That sucks, I'd put it on the installer to make it right no matter the effort/cost.  A reputable shop should have no issue fixing something they broke.  Shops like Best Buy or Car Toys, probably won't help much.

[Greenmachine777]

Dealership and installer aren’t much help, nobody else has any ideas what needs to be done to fix this?

[Greenmachine777]

Found a fix on the Facebook group, see attached photo. Thx Richard Fuentes!

[Chris walker]

I have (what I thought) is a fully loaded AT4 and I dont think I have noise cancelling. There is usually a microphone in the back of the cab with noise cancelling and I dont have the MIC. Which package did you get that has ANC?

[Greenmachine777]

I have loaded at4 with Bose system, as far as I know just the 2 mic’s above passenger and driver in 2019

[sswails]

I have a loaded up AT4 and I don’t have that access in driver preferences. 

[MDSilveradoGuy]

Bose Audiopilot isn't active noise cancelling. It compensates the volume of the stereo for ambient noise. Active noise cancelling sends an inverse sound wave through the speakers to literally kill whatever sound it is masking.

[Greenmachine777]

So how do I tell if I have it in my AT4? How do you disable it?

[Greenmachine777]

Bump

[Mountain boy]

If your installer disconnected both mics he knows more than he is saying or why the hell would he have disconnected them? He disconnected them for a reason I would start with finding out why.

[Schmoe]

Anyone else not able to get into “driver preferences” on the website? It’s greyed out, and I’ve now spoken to two different customer service reps that say I can only adjust vehicle preferences from inside the vehicle. 2019 AT4 

[PamD]

nope. I cant find it either.

[JH1973]

Unless the GM schematics I have are wrong the 2019's and up do not have ANC. For some reason, GM stopped equipping the trucks with that feature. I know because I build audio wiring harnesses for these trucks and have all the schematics from 2007-2020. The X3 connector at the Bose amp contained all the microphone wires and on these newer ones there is only 1 wire going into it for data transfer.

[EXSlider400]

2 hours ago, JH1973 said:

Unless the GM schematics I have are wrong the 2019's and up do not have ANC. For some reason, GM stopped equipping the trucks with that feature. I know because I build audio wiring harnesses for these trucks and have all the schematics from 2007-2020. The X3 connector at the Bose amp contained all the microphone wires and on these newer ones there is only 1 wire going into it for data transfer.

I to thought it was no longer used in the new trucks.