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2024 Turn Signals Not Working Properly at Times

jd64
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kylant Enthusiast

kylant

Posted
Posted
16 hours ago, 64BAwagon said:

My understanding is that there are issues with some of the "animated" headlamps. Its an ongoing problem with a supplier. 

(which doesnt make me feel warm and fuzzy)

the Chevy's are now coming with rear taillight animation deleted. they may be the problem

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Paints-n-cows
Paints-n-cows

The GM Field Rep said they had an issue with the headlights themselves. I checked with the dealer and they are still waiting on the new ones to come in.   It definitely is not a ground. It i

BowtieOwner
BowtieOwner

Well here we are almost 3 weeks after my last trip to the dealer to fix the camera issues, and I was just informed today that the camera module is back ordered. This issue, combined with the fact that

GMCustomerService
GMCustomerService

This is certainly not what we like to hear, jd64.  Please know, customer satisfaction is extremely important to us. Our team would be more than happy to take a closer look into the concerns with your

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64BAwagon Senior Enthusiast

64BAwagon

Posted
Posted
6 hours ago, kylant said:

the Chevy's are now coming with rear taillight animation deleted. they may be the problem

I would be surprised if they werent related somehow. 

MTU Alum Enthusiast

MTU Alum

Posted
Posted
5 hours ago, 64BAwagon said:

I would be surprised if they werent related somehow. 

They are not related.  Early builds of Chevy animated headlights have a software bug that may cause headlamps to not function immediately.  The headlamps are not programmable at dealer so they need to be replaced.  

 

The rear taillamps are a chip shortage item.

 

#iworkforGM

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Paints-n-cows Enthusiast

Paints-n-cows

Posted
Posted
8 hours ago, MTU Alum said:

They are not related.  Early builds of Chevy animated headlights have a software bug that may cause headlamps to not function immediately.  The headlamps are not programmable at dealer so they need to be replaced.  

 

The rear taillamps are a chip shortage item.

 

#iworkforGM

Supposedly one side is in at the dealer but still waiting on the other. And they were ordered May 17

MTU Alum Enthusiast

MTU Alum

Posted
Posted
13 hours ago, Paints-n-cows said:

Supposedly one side is in at the dealer but still waiting on the other. And they were ordered May 17

The supplier has been struggling to keep up with production.  Dealing with of chip related items with headlights and tail lights.

 

#iworkforGM

newdude Senior Enthusiast

newdude

Posted
Posted (edited)

Not HD but same deal being refreshed trucks.  We've had three different 1500s come in with the flashing fast due to a headlight not working properly.  Two of them had the right front DRL/Signal turn off, one the left side.  Two trucks were fixed with unplugging and plugging back in the headlight assembly (terminal tension) and the other got a new headlight assembly (RF).  In the case notes on the one that got the headlight, it sounds like they've got plenty of reports and multiple locations to check as far as wiring and connections, but also they've seen lamp replacement.  

 

 

Edited by newdude
  • 2 weeks later...
UWSkier Enthusiast

UWSkier

Posted
Posted

Noticed mine started doing this around the 2000 mile mark. Few fast flashes, then normal flashing.  Both directions. No errors.

Paints-n-cows Enthusiast

Paints-n-cows

Posted
Posted

They ordered both new headlight units for mine on 5/17.  Both of them are at the dealer as of last week and will be installed on 7/20. They are going to keep the truck as the whole front grill, etc has to be removed to install them

Mshawn Enthusiast

Mshawn

Posted
Posted
On 6/2/2023 at 6:00 PM, Jettech1 said:

I'm not downing this GM Customer service reply.  I fell into it and all they will do is set you up for an appt. at your local dealership.  That's all.  So don't get excited like I did thinking yay, someone is going to pay extra special attention to my truck needs....that's a hard no.....

I feel that them reaching out to you to solve the issue is extra special attention!!!!

Jettech1 Senior Enthusiast

Jettech1

Posted
Posted
5 hours ago, Mshawn said:

I feel that them reaching out to you to solve the issue is extra special attention!!!!

It isn't.  All they offer is to make you an appt.  You can do that on your own.  No extra special attention at all.

Mshawn Enthusiast

Mshawn

Posted
Posted

Contacts from them are recorded when they reach out. GM corporate ,Monitors these forums. Look to improve the the repair in your vehicle. This also provides a date of complaint or problem which helps if it gos out of warranty by mileage and the problem is still there. There are a few advantages to their responding to your post here. If you feel that way about, GM customer service reaching out , then I don’t know what to tell you as far as what you expect from a company. From my stand point I feel very good knowing someone from customer service is listening. I’m not interested in getting in a key board confrontation with you. If you feel that way then great. I feel the opposite. Have a great day and God bless brother!

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jd64 Enthusiast

jd64

Posted
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Posted

still waiting for GM to come up with a fix. the turn signals have been working intermittently since the first 100 miles in April. my first appointment for this was in May and i have been checking in with the dealer every 2 weeks.  i spoke with my dealer again yesterday and they have other trucks doing the same thing with open TAC cases. according to the dealer TAC's next step is a lighting module but they are on back order with no ETA. he said TAC will not approve any further repairs until the lighting module is tried, i thought i have seen other fellas on various sites that have already had the lighting modules replaced with no success?

aren't non functioning turn signals a safety issue??? kinda concerns me at times.

Paints-n-cows Enthusiast

Paints-n-cows

Posted
Posted

My modules are scheduled to be replaced tomorrow, July 20.

 

They have been on order since mid May. There are several other electrical/sensor glitches with the truck that pop up. I have a logbook with date, time, and issue as well either video or phone in case there are no codes stored.

jd64 Enthusiast

jd64

Posted
  • Author
Posted
10 hours ago, Paints-n-cows said:

My modules are scheduled to be replaced tomorrow, July 20.

 

They have been on order since mid May. There are several other electrical/sensor glitches with the truck that pop up. I have a logbook with date, time, and issue as well either video or phone in case there are no codes stored.

 

 

if possible could you let us know what the outcome is, i understand, if its good, you will not know for a while since the t/s problems are so intermittent . my power tailgate has a mind of its own also....

 

 

 

 

Jettech1 Senior Enthusiast

Jettech1

Posted
Posted
On 7/18/2023 at 9:00 PM, Mshawn said:

Contacts from them are recorded when they reach out. GM corporate ,Monitors these forums. Look to improve the the repair in your vehicle. This also provides a date of complaint or problem which helps if it gos out of warranty by mileage and the problem is still there. There are a few advantages to their responding to your post here. If you feel that way about, GM customer service reaching out , then I don’t know what to tell you as far as what you expect from a company. From my stand point I feel very good knowing someone from customer service is listening. I’m not interested in getting in a key board confrontation with you. If you feel that way then great. I feel the opposite. Have a great day and God bless brother!

Ok, I appreciate your input here and I will definitely try them out next time and further my knowledge of what they are actually doing.  I do hope you are right and it will be documented and they will continue to help me if my problem wasn't solved.  I'm an open minded guy, I'll give them a shot next time I have a problem.  Thank you for your input here sir!

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