Leaderboard

Sliding Glass or / and Stop Light Module reported Leaking Situation Contacts Chevy Customer Care https://www.chevrolet.com/contact/email-us Chat https://www.chevrolet.com/contact/chat Twitter @chevycustcare Phone 1 800 222 1020 Executive VP and President of the Americas Barry Engle [Replaced Alan Batey] Email:[email protected] Global Manufacturing GM Gerald Johnson General Info and Correction Procedure [GM Bulletin 18-NA-383] Window Part Number 84569182 [As of 1/3/2020 it appears GM has like 3 part numbers for the replacement windows] Leaks are occurring with Trucks from Ft. Wayne USA and Mexico Majority of Trucks are 2019, but there are some model year 2020 No Solid Windows have been reported. Cracks have been seen on the plastic frame of the rear Sliding Window indicating a manufacturing defect or indication that the Cab flexes and is causing the damage to the window casing. Leaking can be from the Stop Light Module and / or the Sliding Glass Assembly This Bulletin applies to Vehicles built before Oct 13 2018. We do have a user reports of Damage with a Build Dates after this. Contact the Dealership If the Headliner was damaged due to water, the front windshield must be removed for headliner re-installation Allows the Headliner to be inserted thru the windshield for installation If the window must be removed, the rear seats will be removed for the process. Inspect seating and carpet for dampness and mold and have them replaced. Seats might be a stretch. Inspect the paint around the window to insure it is not damaged or chipped Inspect Trim in the back around the window to ensure no damage Take pics of the outside and inside for future reference and compare to the "after the work" So the Dealership will attempt the following 3 procedures. Contact Chevy Customer Care and lodge a complaint to get it on the record. Use Chat to keep a record of the convo. If need be, send email to a higher up GM Exec which in turn will cause the GM Executive Service Rep to make contact some how. Fish_Guru reached out to the VP at GM and did get a response back. I did the same when I needed a front bumper. So they do followup on complaints. But ensure you follow contacting the Dealership, Chevy Customer Care, state your problem and be COURTESY. 1 Pull down Headliner to allow removal of Spoiler. place new sealant on the top edge of the window and check leaks after everything is back together or 2 Inspect Window for Sealant crack and clean the old sealant off the window and body and reapply sealant and install window or 3 Inspect Window for upper rail cracking and obtain a new window and reapply sealant and install window Try to have all the parts needed on hand and a plan of attack to minimize how many times [once hopefully] they have to perform surgery on the vehicle Know your Auto Lemon Laws for your State [Example Michigan] The law applies to privately owned passenger vehicles and those leased after January 1, 2000, used for personal, family or household purposes. Some business-type vehicles may also be covered. The law does not apply to larger trucks, motor homes, motorcycles, or off-road vehicles. A defective vehicle is one in which the same problem has not been repaired after four attempts, or a vehicle that is out of service 30 days or more for repairs. The first report of the defect must be made within one year from the date of delivery to the original purchaser or lessee or during the term of the manufacturer's warranty, whichever period is shorter. If the vehicle you purchase is defective, you may be entitled under state law to replacement of it or a refund of the cost of the lease. To obtain replacement or refund, you must first report the defect in writing to the manufacturer and you may be required to first arbitrate the dispute. In order to protect your rights under Michigan's Lemon Law, follow these steps: Keep copies of all correspondence to and from the manufacturer and the dealer. Keep copies of all work orders for repairs on the vehicle, including the date(s) the work was performed and the mileage on the vehicle at the time of the repair(s). Follow all requirements of the warranty, including any requirement that the repairs must be done by an authorized dealer specified by the manufacturer. Members Vehicle Type Month/Year Reported Problem / Results Build Year Kyleb Denali 2/19 Fish_guru HC 12/18 Window resealed, Spoiler sealant applied, Window replaced SLC TB JKD Denali 11/18 Window resealed, Window replaced TommyboyATL Denali 12/18 MTSound TB 12/18 Window replaced HotRdLy 12/18 Inspecting a vehicle at a Dealership RPH HC 12/18 Window replaced O Town Denali Denali 1/19 Dzen AT4 2/19 The Silverado Silverado 3/19 New Window and Headliner Anthony2558 TB 3/19 Glass Shattered, Window replaced Smoked TB 3/19 Window sealed but not fixed, Going for round 2 Steve841 rocz3cqg HC 3/19 Window Caulked White94rx LT 3/19 Window Caulked ShamrockShooter TB 3/19 New TB 2020 which leaked also Luke Litten Corey Helgemo 4/19 Headliner Damaged Miguel Antonio Quioc 3/19 Headliner Damaged 1/19 Connor Lee TB 4/19 Jeremy Balok RST 4/19 George Litourneau Scott Daniel Richard Fuentes Denali M3Master LTZ 4/19 Sealed but still leaked, Window replaced Eppieguy HC 4/19 Ktapper TB 4/19 Replaced the Window RedhotRST RST 3/19 Bowtie2007 Denali 4/19 Chris Arruda Daniel Glauser KevinTM LT 4/19 JosephWS2019 LT Z71 5/19 OneTruck60Mexicans 5/19 Cracks in Window Frame AT4Rotation 5/19 Mayor 19 Denali 5/19 New Window 9/18 GSmith308 19 RST 6/19 dho238 19 RST 7/19 Fieldsend 19 RST 7/19 New Window 9/18 Lebag335 19 TB 8/19 Resealed twice RaysB4U HC 8/19 Realed 8/18 WWIII LTZ 8/19 New Window 8/18 Logan Parr 19 Chevy 8/19 OntheReel LTZ 8/19 10/18 GHBehnam Denali 8/19 Sealed Twice Trosen LTZ 9/19 Kozzy RST 9/19 New Window 11/18 Radchad 19 TB 9/19 New Window 2/19 Frank Devoe LTZ 10/19 2/19 Dale Harris HC or LTZ 10/19 Sealed Twice MattsSVTCobra AT4 10/19 Centrebaseball Sierra 10/19 New Headliner 12/18 GMDog2 Denali 10/19 Dvhounddog Sierra Slt 10/19 Sealed and new Headliner Chris Callanan Sierra Slt 11/19 Tony Johnson RST 11/19 JohnCasey 11/19 Sealed twice 1/19 Econometrics RST 11/19 2/19 McCoy7 TB 11/19 5/19 Samdsjr LT 11/19 Sealed three Times? 3/19 Wiggums RST 12/19 nhuntsman AT4 12/19 New Window 2/19 Marcus Dean 2020 LTZ 2500 12/19 Resealed F8lvnm Denali 12/19 Ptownvdub 12/19 New Window 10/18 AKHighCo8untry HC 12/19 8/18 Jamie73 Sierra 12/19 UGADawgs 12/19 11/18 ShamrockShooter 2020 TB 12/19 New Vehicle via Buyback leaked [Window getting replaced-frame cracked] 8/19 Brileavi Denali 12/19 DeanSterling 12/19 New Window Smit303 Denali 12/19 WarHawk89 TB 12/19 Hiranger LT 12/19 Hiranger Z71 12/19 Loaner Hamilton2400 RST 12/19 New Window CarLosh 12/19 2/19 Deewc74 12/19 Porterhouse RST 12/19 Alan Bates 20 2500 1/20 Ajayen 19 LT 1/20 Psufan 19 Silverado 1/20 Kenneth Ezzell 1/20 7/19 Hueless TB 1/20 3/19 Mexico Setex Denali 1/20 7/19 Ft Wayne Billet Bowtie HC 1/20 10/18 William Lee Wahl LTZ Window Replaced 8/19 FW Justin McAuley 7/19 FW Andrew Martinez 10/18 FW Sawyer Thompson 2020 2500 Lion3663 Sierra 1/20 Tinbad TB 1/20 5/19 Mexico GMC AT4 4 Leak 2019 AT4 1/20 Garry McClanahan LTZ 1/20 Dad 2020 AT4 1/20 Jgisonfire HC 1/20 5/19 Chad Hynes Denali 1/20 OhioSpartan Denali 1/20 7/19 Randy Brumfield 1/20 Window Replaced Anthony Duong AT4 1/20 Window Replaced DaveHC 2020 Denali 1/20 Window Resealed Dzen AT4 12/19 Window replaced in 1/19, leaked again 12/19, Replaced window Marco Hernandez from Facebook Dory W. Covington from Facebook Jason Tropea from Facebook Ryan Norstom from Facebook William Lee Wahl from Facebook Samuel Scruggs Jr from Facebook [Also his Rental] Michael Pruitt from Facebook Joe Hoernke from Facebook Kris Neill from Facebook Jeffrey Schmucker from Facebook Dan Allen from Facebook Ian Christopher from Facebook Kyle Forbes from Facebook Carlos Hathcock from Facebook Stephen Weiss from Facebook Stacy Sharp from Facebook Tony Sims from Facebook Ryan Smith from Facebook Mike Decosta from Facebook Randy Anderson from Facebook Refugio Alvarez from Facebook James Bennett from Facebook Michael Bryant from Facebook William Crane from Facebook Jakob Kindt from Facebook Michael Roescher from Facebook Jesse Lizel from Facebook Bill Jones from Facebook Branden Grant from Facebook Todd Stewart from Facebook Some of the users from Facebook may have an User Id on the GM-Truck Forum [therefore duplication may exist] Total Count is 133 as of 1/12/2020 I am sure there are many more that were not caught or seen on Facebook because I did not go to far back. [Just browsed for Leaks] The TSB 383 has been updated to include 2019 and 2020 1500 Silverado and Sierra and 2020 2500 and 3500.

Sent from Above

Not it Sent from my Pixel 4 using Tapatalk

Icon stage 1 set to 3 inch, stock 20's, 1/4 spacer. Wildpeak at3w 295-60-20s

1.5 front with factory rear. 33/12.50/22. I am thinking I want to paint the fender trim. It hasn’t bothered me much until lately and I am thinking it’s time to get rid of the textured plastic. Next to my old truck at work. Sent from my iPhone using Tapatalk Pro

Installed Roadmaster Active Suspension. I stupidly did not measure bed height before install but it definitely raised the bed an inch or two (I went with the 2mm black spacer setup). Opinion so far is acceleration is smoother (reduced axle wrap?) and body roll has been drastically reduced. I have not had a chance to tow/haul yet so no comment on that outside of the bed not squating as much when my fat ass climbs into it. Overall it's definitely more fun to drive. It will be even more fun in a few months when it gets warm enough to switch back to e85.

New to the site. Just upgraded from a 2014 Silverado LT to a 2020 Sierra SLT. Truck has been leveled and factory AT4 wheels/tires added to replace the stock SLT's. 1 day in and digging it thus far! Sent from my iPhone using Tapatalk Pro

2" GM lift on an LTZ. Thanks for the compliment.

I tried to list everything in this thread in the below document

Would be great if someone could update that sheet with build month/year, purchase month/year, and leak noticed month/year, followed by all work done. My guess is that list would easily be double number of people if not more on that list, not to mention not everyone comes to this forum and many people probably have no idea this is happening, which means this is going to be a HUGE problem for GM.

Looked like dried coffee or something ? I had to do the same as far as taking the jumper seat apart to remove the usb switch, forgot I had to do that.

Same thing for me. Message Carl Chamberlin on FB. He’s the admin for that group and he added me as a member.

I can still make these. No manufacture makes them as it requires drilling into the frame.

If you don’t want to buy anything, you have two options (still going to cost $50-$150). Get new u-bolts and pull the rear blocks. Costs $50 and about 30 minutes. It is close to level but will still handle some tongue weight before the rear squats lower than the front. the other option is 2 inch leveling ket like the Rough Country one for $50. Tack on the cost of an alignment too. This will impact ride quality more from what I have read. It may also limit tire size. I am going to go with 275/60/20 tires on my setup when I need tires. I figured the extra tire height will help a hair (I think 1/2” on the radius) so it doesn’t look lowered and also fill out the gaps better. For the truck/4x4 look I like the leveling blocks for the front. For ease, cost and understood ride quality/fuel economy I like the rear block removal. I am short, so it lets me reach in the bed and under the hood too lol I think the front cones up a tick when lowering the back too, definitely avoids the plowing the ground look.

Here’s my new Leer. Love it so far!

Sure did. Here’s a picture. Love this setup 2” level up front 1-1/4” block in the rear. 33x12.5x22 on stock rims. Had this setup for about 9 months and have never rubbed once. No trimming at all. Also added the performance exhaust this fall.

Ryan, better doesn't mean the reliability is the same. Only time will tell. Better means the ten speed transmission performs better than the six speed.

That performance shop nailed it 100%. Just like headers there only good for motors that spend their time at wide open throttle and around the top end of max rpm

? Rough Country just told me the same thing. ? So after going back and forth yes and no I have decided to wait for the full kit to come out. I didn’t buy a Denali to mess up the ride over wheels. I still want to get the Amp auto steps as the stock steps are pointless. I need to research to make sure they drop lower than the stock steps. Does anyone know?

Fuel Nitro 20x9 with 33” Ridge Grapplers and the Ready Lift AT4 front 1.75” level.

C'mon guy, we are not your parents. Pull up your ****ing pants and do some leg work on your own. Just google this stuff because I take you've never modded a vehicle before. There are hundreds of vendors out there for buying stuff. You just need to know exactly what you want and your budget. If you wanna blow $10,000 like it's going outta style, call up summit racing or something because they will gladly sell you anything you want even if it will make the vehicle worse off.

The pieces are starting to fall into place. Fed ex showed up with my tires/wheels. Packaged up real nice on a pallet. The lift gate came in handy . These bastards weigh a ton. I just saw my gas gas go down while it's parked[emoji857]. So far two thumbs up for Custom Offsets. Tires are fresh. Made in the 43rd week this year. (end of October) I'm really impressed with the wheels too. Nice 3" lip. Not bad for a 20x10. Nice chrome. Look to be easy to maintain. It sucks buying something from a picture on your phone hoping you get what you are hoping for. I wasn't disappointed. I'm going to drop them off at my Ceramic Coating guy later this week and get the wheels done. I never thought I'd drop $3500 just on tires and wheels [emoji848][emoji24][emoji24] Sent from my Pixel 3 using Tapatalk

Hey everyone! Long time lurker. Here are a few pics of my AT4!

Husky, fit great, good price and have a great lifespan as far as wear goes.

Seems like the best fix if leak in would be to replace the sliding back glass with a solid glass window. I wouldn’t mind losing my slider to have a dry truck

Using the configurator on the Scorpion wheel website I came up with a rendition of a Black Silverado with a 6" lift with my wheels. Not sure of the tire size. Maybe 33s? Think 9" lift and 37's though. My truck will be just short of a foot taller than it is now. Sent from my Pixel 3 using Tapatalk

@jimmyboy8301

Thanks man. I got the bar on Amazon. I forgot to add that the lightbar doesn't come with a wiring harness or switch. I just ordered a harness off Amazon also. Sent from my SM-G975U using Tapatalk

Finished installing my lightbar today. Same 31" bar that TXGREEK installed on a gmc. I installed it with the mounts that came with it, but the bar ened up being a little too high. I just drilled 2 new holes and now it sits perfectly. Unless you're looking for it, you can barely see the bar behind the grill. It also clears the active shutters perfectly. Looking forward to testing it out tonight. Sent from my SM-G975U using Tapatalk

Big changes. Dec 19th I ordered a lift kit and tires/wheels from Custom Offsets. McGaughys 7"-9" set to 9" with the add a leafs for the rear. 37"x12.50x20 Nitto Ridge Grapplers. Scorpion SC 29 wheels 20x10 -19 offset. The wheels are new this year none on the Custom Offsets gallery. Or anywhere on Google. The tires and wheels are coming Dec 30th. And the lift is supposed to be here later in the week. I scheduled the install at 4 Wheel Parts for March 2. I'm not in too big a hurry it's the dead of winter here in Minnesota. I'll put up some pics of the goods as soon as they arrive [emoji16] Sent from my Pixel 3 using Tapatalk

Sent from my iPhone using Tapatalk

Looks great! Sent from my iPhone using Tapatalk

I have a 2019 GMC Sierra AT4. The other day I had the truck running while filling up my tires with air (about 5-7 psi below recommended) and noticed that as i was filling the indicator at the corner I was at started blinking then the horn chirped. So I stopped filling the tire and checked the pressure, it was right on! Then went to each tire on the truck it did the exact same thing! No need for tire gauge when filling up our tires, just keep your truck running and it will honk the horn when the tire pressure has reached the proper inflation. Amazing technology!

Bought a 2020 AT4 today Sunroof Technology pkg 6.2 liter engine Carbon Pro edition Driver alert 2 Trailer Tire pressure system LPO Assist step LPO cat back exhaust MSRP of 67760.00 No trade in. Final price of 56,872.00 after incentives so 10,888.00 off MSRP or about 16%. Tried everything I knew to get them down more but they weren’t budging. This was only one of two Carbon Pro AT4’s and they had already sold the other. They were built in October and had just arrived. Could have gotten a little more off a standard AT4, (had 71 AT4’s in stock) but they knew they would have no problem selling this one.

I'm not sure but 285/50/22 fit perfect without level.

I’m sure you found it - www.whiteautoandmedia.com WAMS for short. They are great! They have done all the custom programming that I have done on my truck. Good luck! Sent from my iPhone using Tapatalk

You need to contact WAMS. He is a one stop shop. Do yourself a favor, do it once, do it right.. I did. And couldnt be happier..

-

Here is our Sierra 1500 with 33" tires and 3" lift. Rides and handles fine with NO rubs.

Looks great but you had to cut with OEM 22” wheels and 285/55R22’s? I’ve got the 3” kit and same tire and wheel set up and I have very little rub, only under certain situations it rubs, not enough to even trim. Something sounds odd.

6in BDS 35x12.50 Nitto Ridge Grapplers 20in factory wheels Sent from my iPhone using Tapatalk

Well, things have been happening. First off, Tire Rack didn't have the wheels I ordered, and I never got around to getting a new set, as I got distracted by this other thing. So... the other thing -

like the white letters facing out

275/70/18 33.2inch stock Sent from my iPad using Tapatalk

Over all I’m happy with it. No rubbing, I really don’t think bigger would fit. 295/70/18

After last weeks fiasco here in the Pasadena TX area with the ITC plant fire, I had black particles all over my truck, my wife's "white" car and my son's truck. So I gave my truck and wife's car a good wash and wax, very much needed. My son likes to wash his own truck, that's my boy. But with all this damn pollen floating around, it's hard to keep it looking good, you turn around for 5 minutes and your truck is yellow.

Are my eyes failing me, or is your exhaust crooked? Shakey

I’m a big fan of big tires and low/no lift. The tiny wheel wells of my 2011 have frustrated me in this regard. Big 32’s instead of the 33’s I always had. Then again, hard to take a cut off wheel to something you still owe 5 digits on. No judging on the Ford. The ‘04’s were supperior to the torsion bar Silverados of the era. My ‘86 M1008 CUCV K30 on narrow 38’s: 1” of front lift and cutting.

Very well stated. I've had people say, "This is too dang loud! How can you stand it?!" And Others say, "I thought you were going to put exhaust on this thing, I can't even hear it!"