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OnStar can't handle cold days!

MNDaveC

By MNDaveC
in Troubleshooting & Recalls

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MNDaveC Enthusiast

MNDaveC

Posted
Posted

Everytime there is a wide spread cold snap.. OnStar fails under the load... good grief!! Anyone having this today?

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Shwack New Member

Shwack

Posted
Posted

Yep! Worked for one start at about 5:15 pm central time. Then wouldn't a second time about 6 pm. Minus 21 here-better get their act together!

Ventilator Senior Enthusiast

Ventilator

Posted
Posted

Mine started fine at 3 PM EST today, but Saturday was a no go in my garage. It told me to move the vehicle an try again our something close to that.

 

One other time I was in the garage, truck locked, keys in house, phone in pocket. I wanted something from the truck, tried the unlock feature, it told me to move truck and try again our something. Had my keys been locked in I would have been SOL.

fondupot Senior Enthusiast

fondupot

Posted
Posted

Perhaps onstar server is being overloaded

 

Because everyone is remote starting their cars using the OnStar App. lol

Stevens03 Senior Enthusiast

Stevens03

Posted
Posted

I had that same issue today... Wasn't happy either..Haha I had to walk down the hall from my office and remote start it...Haha

pt1911 Enthusiast

pt1911

Posted
Posted

Everytime there is a wide spread cold snap.. OnStar pukes under the load... good grief!! Anyone having this today?

Nice.....I'm also in MN and got that yesterday at about 4:00 when I was going to leave. I wasn't very happy to say the least.

MNDaveC Enthusiast

MNDaveC

Posted
  • Author
Posted

Happened to me again today... turning off Wi-fi seemed to help... or maybe it was coincidence?

SteveBBB Senior Enthusiast

SteveBBB

Posted
Posted

One other time I was in the garage, truck locked, keys in house, phone in pocket. I wanted something from the truck, tried the unlock feature, it told me to move truck and try again our something. Had my keys been locked in I would have been SOL.

Exact thing happened to me about 2 weeks ago.

chuckl1218 Senior Enthusiast

chuckl1218

Posted
Posted

They did say something about added some new features to announce at CES...combination of volume due to cold weather and software changes?

nuclearxp Enthusiast

nuclearxp

Posted
Posted

The auth system was overloaded due to the NE weather especially during commute times.

 

It may take a free retries to login successfully. The issue is being looked into.

MNDaveC Enthusiast

MNDaveC

Posted
  • Author
Posted

The auth system was overloaded due to the NE weather especially during commute times.

 

It may take a free retries to login successfully. The issue is being looked into.

 

Any idea why Wi-Fi is less reliable than cell data?

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