OnStar can't handle cold days!

[MNDaveC]

Everytime there is a wide spread cold snap.. OnStar fails under the load... good grief!! Anyone having this today?

[02suburbanZ71]

Perhaps onstar server is being overloaded

[kevin_nj]

Yup, I got the same thing around 5pm EST.

[Shwack]

Yep! Worked for one start at about 5:15 pm central time. Then wouldn't a second time about 6 pm. Minus 21 here-better get their act together!

[bdbake01]

Same here just 5 min ago.

[BigBadSierra]

No issues in Canada but we are on a different system.

[Ventilator]

Mine started fine at 3 PM EST today, but Saturday was a no go in my garage. It told me to move the vehicle an try again our something close to that.

 

One other time I was in the garage, truck locked, keys in house, phone in pocket. I wanted something from the truck, tried the unlock feature, it told me to move truck and try again our something. Had my keys been locked in I would have been SOL.

[fondupot]

Perhaps onstar server is being overloaded

 

Because everyone is remote starting their cars using the OnStar App. lol

[Stevens03]

I had that same issue today... Wasn't happy either..Haha I had to walk down the hall from my office and remote start it...Haha

[pt1911]

Everytime there is a wide spread cold snap.. OnStar pukes under the load... good grief!! Anyone having this today?

Nice.....I'm also in MN and got that yesterday at about 4:00 when I was going to leave. I wasn't very happy to say the least.

[MNDaveC]

Happened to me again today... turning off Wi-fi seemed to help... or maybe it was coincidence?

[SteveBBB]

One other time I was in the garage, truck locked, keys in house, phone in pocket. I wanted something from the truck, tried the unlock feature, it told me to move truck and try again our something. Had my keys been locked in I would have been SOL.

Exact thing happened to me about 2 weeks ago.

[chuckl1218]

They did say something about added some new features to announce at CES...combination of volume due to cold weather and software changes?

[nuclearxp]

The auth system was overloaded due to the NE weather especially during commute times.

 

It may take a free retries to login successfully. The issue is being looked into.

[MNDaveC]

The auth system was overloaded due to the NE weather especially during commute times.

 

It may take a free retries to login successfully. The issue is being looked into.

 

Any idea why Wi-Fi is less reliable than cell data?