Cooler hose leak

[lovecars]

Whenever I buy a new vehicle it's my habit to always check all around the truck, inside engine compartment, under seats, etc.... my first new car was a 1976 GMC JImmy... So I'm a veteran at new cars, trucks.

 

I have also always worked on my cars, From Corvettes, 4x4's, etc I've owned. Over the years of inspecting my brand new cars/trucks/etc. I've found screws, plastic plugs, wire ties, sound deadener goop from a Cadillac, and over 50 frame clips for gas aluminum tubes on a 1975 Dodge Ramcharger 4x4 (jingling on bumps) ass wipe line guy decided to screw with someone....

 

Well enough war stories.

 

On my 2105 Siverado y did the same I saw a hose pretty close (1") to the crankshaft pulley..... tried to move it away but it didn't, so I left it alone.... well my truck with 12000 plus miles decided to leak a bunch of oil one day as I was working on passing a wire from the engine compartment to the passenger compartment, i noticed about a pint of oil leaking from the front of the motor. Well, it turned out that the hose that was too close when i bought the truck it finally decided to fall in love with the crankshaft pulley and it got a hole rubbed by it....

 

I was glad it happened close to home and not 1000 miles away on a long 6 hr freeway trip.

 

2 hr fix... Dealer issues not counted... it took the 5 days to get to it... maybe they had better customers that me coming in as I was told by the service manager....

[joshc64311]

I wouldn't feel to bad about it lol. I am at 30,000 on mine and I've gone through radiator and thermostat, shocks and struts,radio problems, and the latest is tail lights and turn signals not working. so they are ordering new wiring harnesses and none of these parts have ever been in stock.I've spent more time driving a loner.

 

P.s. the new chevy cruise is not to bad

[joshc64311]

Oh yeah I forgot to mention that I got a bad set of rotors from the factory also!

[GMCustomerService]

Whenever I buy a new vehicle it's my habit to always check all around the truck, inside engine compartment, under seats, etc.... my first new car was a 1976 GMC JImmy... So I'm a veteran at new cars, trucks.

 

I have also always worked on my cars, From Corvettes, 4x4's, etc I've owned. Over the years of inspecting my brand new cars/trucks/etc. I've found screws, plastic plugs, wire ties, sound deadener goop from a Cadillac, and over 50 frame clips for gas aluminum tubes on a 1975 Dodge Ramcharger 4x4 (jingling on bumps) ass wipe line guy decided to screw with someone....

 

Well enough war stories.

 

On my 2105 Siverado y did the same I saw a hose pretty close (1") to the crankshaft pulley..... tried to move it away but it didn't, so I left it alone.... well my truck with 12000 plus miles decided to leak a bunch of oil one day as I was working on passing a wire from the engine compartment to the passenger compartment, i noticed about a pint of oil leaking from the front of the motor. Well, it turned out that the hose that was too close when i bought the truck it finally decided to fall in love with the crankshaft pulley and it got a hole rubbed by it....

 

I was glad it happened close to home and not 1000 miles away on a long 6 hr freeway trip.

 

2 hr fix... Dealer issues not counted... it took the 5 days to get to it... maybe they had better customers that me coming in as I was told by the service manager....

 

 

 

 

Hello lovecars,

 

We appreciate you bringing this to our attention. I sincerely regret to hear about this recent concern you have experienced, as we strive for our customers to have complete confidence in their vehicle as well as their servicing dealer. Your continued loyalty is very important to us and we apologize for your ongoing frustration. We have documented this occurrence within our system; however, we can certainly file a formal dealership complaint on your behalf if you would like.

 

Regards,

 

Anthony

GM Customer Care

[lovecars]

 

 

 

 

Hello lovecars,

 

We appreciate you bringing this to our attention. I sincerely regret to hear about this recent concern you have experienced, as we strive for our customers to have complete confidence in their vehicle as well as their servicing dealer. Your continued loyalty is very important to us and we apologize for your ongoing frustration. We have documented this occurrence within our system; however, we can certainly file a formal dealership complaint on your behalf if you would like.

 

Regards,

 

Anthony

GM Customer Care

Yes I would love for you to do that. Thanks.