Wireless charging

scott.moody.9401 · February 22, 2018

Easier than splicing, just trim the tab on the OEM connector. No waiting. 3 minutes and you're done

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jhbrennan · February 22, 2018

13 minutes ago, scott.moody.9401 said:

Easier than splicing, just trim the tab on the OEM connector. No waiting. 3 minutes and you're done

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Pictures? Instructions? Thanks.

scott.moody.9401 · February 22, 2018

Pictures? Instructions? Thanks.

Post #244 above

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NorCalSLT · February 23, 2018

On 2/19/2018 at 4:28 PM, NorCalSLT said:

I called GM Customer Care 1-800-462-8782.
I went to dealer and asked them to assess my wireless charging module as it has never worked for me, regardless of the phones used with or without cases, and both on and off of their approved list that was released January 2018.

(Even though the truck was sold in 2017, so retroactively becoming selective with approved devices? Like lol, what?)
They tested it and used EL-51755 Test Tool, a small tool that to my analysis is designed to sit a wireless receiver in just the right position completely flush with the charging mat in order to get a connection over the single coil, and which indicated the charging module was working properly.
I then asked two of the service men who had approved phones to place their phones in the charging mat. Neither worked, with or without cases.
I also walked them over to a 2018 same exact trim as mine, and had them replicate the process. The phones connected instantly, with or without cases and with plenty of variance in positioning.
While they understood the situation they had to deny replacing the module with a 2018, as per their official testing it was working as intended.
I informed them that while I understood they are following official process, there is clearly a valid issue at hand and would be contacting GM Customer Care.

I called GM CC and gave a detailed description as above.
Within 24 hours the agent assigned to my case returned my call, although I missed it.
Since they are closed weekends I returned the call today, and re-explained my situation. The agent was friendly, understanding, and said he would contact my local dealer.
Within 30 minutes a service man from my dealership called, said some GM department he wasn't familiar with was calling him telling him to approve "something with my phone".
I returned this call within 15 minutes. Unfortunately this conversation was a bit deferring in nature, the guy was a bit belligerent in asking if my phone was on the approved devices list, and made some other hostile comments, basically presenting a "not my problem" and "this is how it is" attitude.
He would be happy to replace it with a 2017 module, but when I specified 13521066 he got upset and stated to me that it was a 2018 part and as he told me before he couldn't order it.
I told him I would prefer to contact GM CC and clarify things.
I recontacted my agent at GM CC, updated him on the call with the dealer, and stated clearly that my intent is to have GMC provide for me, under warranty replacement, a 2018 module part # 13521066 and that I will install it myself as I am quite sure the servicemen would gripe about the harness plug being slightly different.
I simply want my vehicle to function as advertised, and it is also well within the bumper to bumper warranty (which covers electronics).

I will update as things progress.

Good news, just got a nice call from the dealership that the 2017 module has been revised to address the issue and they will be replacing it for me under warranty this Monday.

NorCalSLT · February 23, 2018

On 2/19/2018 at 8:56 PM, MRL_Sierra16 said:

Yep. GM will not be addressing this issue. Not worth the time or frustration. Just drop the $100 and move on. Glad I did.

Mine is being replaced this Monday under warranty. See above.

jhbrennan · February 24, 2018

1 hour ago, NorCalSLT said:

Good news, just got a nice call from the dealership that the 2017 module has been revised to address the issue and they will be replacing it for me under warranty this Monday.

Great news - you'll have to report back what they do. I'm assuming a module revision means they will install the 2018 charging module - don't really see how they could modify the 2017 module.

NorCalSLT · February 24, 2018

Just now, jhbrennan said:

Great news - you'll have to report back what they do. I'm assuming a module revision means they will install the 2018 charging module - don't really see how they could modify the 2017 module.

Yeah, I got a laugh out of it because they're refusing to call it a 2018 module.
They all specifically say "revised 2017 module", I'm guessing its a 2018 module with a 2017 harness/plug so they servicemen can easily replace.
I will update after my appointment on Monday.

Tahoe02 · February 24, 2018

According to pgamboa I thought the 2017 cable would not plug into the 2018 module without some sort of modification which is why he designed the new cable.

zozmanGMC · February 24, 2018

16 hours ago, Tahoe02 said:

According to pgamboa I thought the 2017 cable would not plug into the 2018 module without some sort of modification which is why he designed the new cable.

Sidewayz · February 25, 2018

Dealer is probably just repinning a new connector.

ntroglin · February 25, 2018

On 2/23/2018 at 6:51 PM, NorCalSLT said:

Good news, just got a nice call from the dealership that the 2017 module has been revised to address the issue and they will be replacing it for me under warranty this Monday.

Please report back on this and show us what part they install.

Fyi to eberyone needing the plug. Mouser now has 1500 in stock. I just ordered 2.

jgutierrez89 · February 25, 2018

So I received what I thought was everything I need to do the oem retrofit on MY 15 Sierra but i ran into two issues. First one is the trim ring that goes around the charging mat, online the pn:22792216 cross references to MY 2017. The second issue is with finding the power source for the module. Online it shows that pn:23211330 for the 15 and 17 but I took the console apart and there’s no plug on my harness, so depending on cost I’m going to try and order the harness once I figure out the pn or option #2 is tapping into the rear cig lighter outlet. But if anyone has an idea of what the actual part numbers are I would appreciate it.

SWOYER · February 26, 2018

On 2/25/2018 at 12:29 PM, jgutierrez89 said:

So I received what I thought was everything I need to do the oem retrofit on MY 15 Sierra but i ran into two issues. First one is the trim ring that goes around the charging mat, online the pn:22792216 cross references to MY 2017. The second issue is with finding the power source for the module. Online it shows that pn:23211330 for the 15 and 17 but I took the console apart and there’s no plug on my harness, so depending on cost I’m going to try and order the harness once I figure out the pn or option #2 is tapping into the rear cig lighter outlet. But if anyone has an idea of what the actual part numbers are I would appreciate it.

Same, I dont have wireless charging but I'd like to add it and I assume I need the harness to do so, unless there's a plug in there. But I doubt they'd include it, that would be too easy.

kittmaster · February 26, 2018

2 hours ago, SWOYER said:

Same, I dont have wireless charging but I'd like to add it and I assume I need the harness to do so, unless there's a plug in there. But I doubt they'd include it, that would be too easy.

I have this issue with my SLE, if the truck doesn't come with the option, it doesn't have the connector there to "add" it in after the fact which is strange because the heated steering wheel option has the connector there to be plugged into if you're so bold to upgrade to add that feature.

God I miss the old days where you just needed to buy the option and you could add it yourself since it was a single harness or you could buy the missing harnesses to cover it all.

Edited February 26, 2018 by kittmaster

jgutierrez89 · February 27, 2018

So i went to the dealership today trying to get some part numbers, since i'm piecing parts individually due to me purchasing a center console lid on eBay that was just the leather wrapped lid. Anyways heres a list of parts that i've ordered so far with the exception of the center console harness.

Center Console Harness P/n:23241964

Wireless Charger Module P/n:13521066

Charging Mat P/n:23264395

Hinge Cover P/n: 23247228

Tray trim P/n:84017364

So far i repined the harness that goes to wireless charger with the new connector, verified that the center console harness P/n:23211330 that comes with the 2014/2015 center consoles did not have the connector provision for the wireless charger. I planned on replacing the center console harness with the harness listed above but found out that its on a national back order with no eta. So once i receive the last piece i ordered, i plan on making a new harness. I'm going to splice into the rear 12v plug and run it to the charger module.