Rear window leak

hotrodz37 · April 22, 2020

Did your leak stop ? And how long has it been dry? Yes they are very incompetent. I told the service advisor that I will be taking pictures and video of my truck when I drop it off in case they damage anything

Nope, mine kept leaking and in the exact same spot (driver corner) because they didn’t seal it properly. On top of that, they scratched the paint down to the primer on the spoiler, damaged pillars on the inside, somehow got the sunroof shade off track when they dropped the rear of the headliner. Now it has to go back to the dealer to get a new rear window and have the headliner dropped to fix the shade. My truck only has 1400 miles on it and will have basically been completely disassembled on the interior because some **** couldn’t do his job properly and lacks the capacity to treat a vehicle like their own. I documented the whole process with pictures and details and I’m working with the dealer and GM on getting me out of this truck but the problem is there aren’t a lot of replacement trucks out there with inventory dwindling and not being replenished.

If it was me I wouldn’t even take it in unless it’s leaking into the headliner.

I’ll PM you some tips.

Sent from my iPhone using Tapatalk

Memphis87 · April 22, 2020

2 hours ago, BLK- 2020 TB said:

Did your leak stop ? And how long has it been dry? Yes they are very incompetent. I told the service advisor that I will be taking pictures and video of my truck when I drop it off in case they damage anything

Mine only last 3-4 weeks before it started to leak again , first major rain storm. Went back in , sat for a week waiting for replacement window, and they replaced the window on Thursday, 4/16. Still had water marks but it was from them not cleaning properly which a lot of dealerships don’t know how to do. And the rear c-pillars were loose and headliner made a new rattle. Traded it in for a 2020 ram rebel 4/17 lol

BLK- 2020 TB · April 22, 2020

6 minutes ago, Memphis87 said:

Mine only last 3-4 weeks before it started to leak again , first major rain storm. Went back in , sat for a week waiting for replacement window, and they replaced the window on Thursday, 4/16. Still had water marks but it was from them not cleaning properly which a lot of dealerships don’t know how to do. And the rear c-pillars were loose and headliner made a new rattle. Traded it in for a 2020 ram rebel 4/17 lol

I actually voiced my discontent.. and told them if they screw up I’m switching to RAM. They were very apologetic

Memphis87 · April 22, 2020

1 minute ago, BLK- 2020 TB said:

I actually voiced my discontent.. and told them if they screw up I’m switching to RAM. They were very apologetic

So far so good with the new vehicle. Every truck manufacture seems to have issues with the rear windows leaking. But not to the extent I’ve seen on this forum with the 19’s. I wonder if the 2020’s are having issues still.

hotrodz37 · April 22, 2020

Mine only last 3-4 weeks before it started to leak again , first major rain storm. Went back in , sat for a week waiting for replacement window, and they replaced the window on Thursday, 4/16. Still had water marks but it was from them not cleaning properly which a lot of dealerships don’t know how to do. And the rear c-pillars were loose and headliner made a new rattle. Traded it in for a 2020 ram rebel 4/17 lol

Good for you, I’m close to doing the same. How do you like the Ram and how much of a hit did you take on the trade?

Sent from my iPhone using Tapatalk

BLK- 2020 TB · April 22, 2020

10 minutes ago, Memphis87 said:

So far so good with the new vehicle. Every truck manufacture seems to have issues with the rear windows leaking. But not to the extent I’ve seen on this forum with the 19’s. I wonder if the 2020’s are having issues still.

Mine is a 2020 trail boss had it 2 months .. I really like the truck but GM is making it very difficult to stay loyal!

Edited April 22, 2020 by BLK- 2020 TB

Memphis87 · April 22, 2020

20 minutes ago, hotrodz37 said:

Good for you, I’m close to doing the same. How do you like the Ram and how much of a hit did you take on the trade?

Sent from my iPhone using Tapatalk

Got 35000, offered 33k first offer. Had 20024 miles on it, paid 46500 for it new. definitely wanted more, but 3 different dealers, same Initial offer. It is a bad time to trade right now but With ram, youre pretty much guaranteed 12% off msrp WITHOUT rebates when looking at rebel and limiteds. And 15% off msrp when looking at bighorns and laramies. In an ideal market I probably could have got 36-36.5k. Its just not gonna happen. With rebates, I got just a hair short of 20% total discount with rebates before trade in. Which I owed 22k on

Edited April 22, 2020 by Memphis87

BLK- 2020 TB · April 24, 2020

On 4/21/2019 at 2:32 PM, Ktapper said:

Alright here's an update on my truck. I noticed the leaking Wednesday. Called my dealer and they said no earlier than May 2nd with a loaner. I called GM and opened up a case. The representative worked with me and got me into another local dealer Friday and they provided me with a loaner RST. I pulled up the TSB and gave them the TSB number. They assured me the tech they were going to have fix it is very good. Let's hope!

Did it stop the leak?

BLK- 2020 TB · April 24, 2020

Has the seam sealer fix worked for anyone??

Lunar68 · April 24, 2020

First trip in it looked like the tech used great stuff... I printed the TSB and took it back and told them to try and follow it... Been a few months now and its still holding up. I do check it quite often.... I think I got lucky so far compared to others on here.

Kevin0311 · April 24, 2020

Sealed yesterday, been raining since 4am parked in same spot that leaked before, nothing leaking as of yet...........

Roger McKee · April 24, 2020

I am on my 3rd window on my 2018. The slider leaks where it meets the stationary pane. I was recently told taking it thru a car wash could be the problem. I said thats not an acceptable answer. Looks like they have had problems for years and still have. I'm going to keep going back until its fixed. Be leaking since it had 4000 miles on it

hotrodz37 · April 24, 2020

I have a random question too after thinking about it. I know there’s two different brands of glass floating around Fuyao and Vitro, but curious if anyone with an American made truck has the leak? VIN would start with a 1.

Sent from my iPhone using Tapatalk