Jump to content

SD Card Removed Nav error?

Tritipnbeer
 Share

Recommended Posts

Brian Selby New Member

Brian Selby

Posted
Posted

My 2020 did not come with an SD navigation card.  Dealership told me I could buy one and utilize the nav system "offline" (no subscription services, no data plan).  Have not found good info online so far that says the same...  Can anyone confirm?  If I buy  a card and plug it in will this work?  Where do I buy the card?

  • Replies 58
  • Created
  • Last Reply

Top Posters In This Topic

Popular Days

Top Posters In This Topic

Popular Days

Popular Posts

dbs600
dbs600

Any updates on this anyone?   I'm still having the difficulty with this.   Now on Version 807.   Thanks.

bryn0727
bryn0727

Evidently the SD card must be "Ejected Properly" here's a link explaining what's going on and how to fix it...     https://gm-techlink.com/?p=13677  

jimmyboy8301 Senior Enthusiast

jimmyboy8301

Posted
Posted
Same thing on my 2019 with 800 miles on it. GMC needs some quality controls at the plant. Now I remember why I have been driving Lexus for ten years -never a problem. 
 
dealer said that they will order a new card reader but don’t think that’s the problem. I guess I don’t have nav in my $70k vehicle why they try to figure out what their problem is. 
 
**update: flipped the switch on the card and now it works. Not going to tell the dealer just in case but Nav is working again now

My wife had a NX200t F Sport and had nothing but problems with her radio, traded it and got an Acadia Denali. All brands have issues


Sent from my iPhone using Tapatalk
dbs600 Enthusiast

dbs600

Posted
Posted

I am having the same problem with my 2019 Colorado ZR2, and haven't been able to use the Navigation system  properly in months due to this!

 

Corporate had me bring my truck in to a dealer for a software update; Version 807, which they stated will be released as an over the air update in January.

 

They stated they were absolutely confident that this would solve the problem, as the software was created to solve this particular problem.

 

Well… guess what… the problem remains!

 

Beyond upsetting that after all this time, and the assurances provided, that there’s no resolution in sight!

 

Anyone else have any news to report?

 

Anyone find resolution? If so, how?

 

What has corporate / your dealers been telling you?

Truckasaurus Enthusiast

Truckasaurus

Posted
Posted
On 12/28/2019 at 3:43 PM, Brian Selby said:

My 2020 did not come with an SD navigation card.  Dealership told me I could buy one and utilize the nav system "offline" (no subscription services, no data plan).  Have not found good info online so far that says the same...  Can anyone confirm?  If I buy  a card and plug it in will this work?  Where do I buy the card?

Total BS.  If you have the Nav system, you get a card.  Note the cards are serialized to the truck, so you can't take one out of a buddy's truck and swap it to see if it works.  Call you (idiotic) dealer and explain to them that you were not given the SD card for your NAV system.

Truckasaurus Enthusiast

Truckasaurus

Posted
Posted

Had this exact same issue with my new 2020 AT4 (CarbonPro) diesel.  Would not work while at the dealership, but I drove 500 miles to get my truck (and it was Saturday Evening) so I made the trip home without NAV.  After I got home, I was troubleshooting (seeing if other connections inside the console worked) and after plugging a USB cable into the jack next to the SD slot, it started working.  This was the first time the SD card ever worked as it then began to "initialize" the card for the NAV system.  Figure it was a loose connector on the cable or the jackplate.  Every once in a while, I'll get a "SD card removed" error after I'm messing around inside the console, so there's likely an intermittent connection issue there.  I'll have a look at it when I get around to installing my AutoStop Eliminator.

 

Anybody seen a TSB on this?

AndrewSmith21 Enthusiast

AndrewSmith21

Posted
Posted

My finally got fixed had to have take it to the dealership and they had to download a software update to the radio that The dealer could only get. It took two days for them to get the software to download even to their computer. It’s been working for me since it only messes up sometimes but it fixes itself.

DanPFW Enthusiast

DanPFW

Posted
Posted

what software version(s) does your system report now?

Grandpa1 Enthusiast

Grandpa1

Posted
Posted

After researching the Nav upgrade for my 2020 Silverado 1500 I had my dealer order the card and they're going to install all the software and updates when it comes in.

I could have saved a few bucks by ordering it myself but this way their warranty covers it.

I've read about all the problems you all are having so I'm aware things might not all be rosy for awhile so we'll see.

  • 3 weeks later...
DanPFW Enthusiast

DanPFW

Posted
Posted
 

 Any updates on this anyone?

 

I'm still having the difficulty with this.

 

Now on Version 807.

 

Thanks. :(

Bummer, I got the updates last week, and after a couple of days, I'm still having all the same crashing issues too.  so it would appear the update didn't fix anything.

OILERS55 Enthusiast

OILERS55

Posted
Posted

Is the lock position on the nav SD card switch UP toward the top of the card or DN toward the contacts?  I want to try this.  Thank you.

dbs600 Enthusiast

dbs600

Posted
Posted
On ‎1‎/‎1‎/‎2020 at 12:11 PM, AndrewSmith21 said:

My finally got fixed had to have take it to the dealership and they had to download a software update to the radio that The dealer could only get. It took two days for them to get the software to download even to their computer. It’s been working for me since it only messes up sometimes but it fixes itself.

Hi Andrew,

 

So your SD Card Removed problem has been resolved?

 

Can you please give us a break down of your whole matter and which vehicle you have.

 

My 2019 Colorado ZR2 had ZERO problems on what I believe was software version 509.

 

Did an over the air update at home to 805 and the SD Card Removed error started happening.

 

Often had to drive without NAV, which was annoying, as I specifically wanted a NAV truck.

 

Dealer did an update to 807 and the problems became worse with the system freezing, going black and restarting frequently.

 

They now want to replace the SD Card receptacle (jack/cable).

 

Can you please give a complete, detailed break down of what you did and how you got them to finally fix yours.

 

Do you have any problems at all now with your infotainment system?

 

I'm concerned with what you wrote: "it only messes up sometimes".

 

Please explain.

 

Thanks so much.

AndrewSmith21 Enthusiast

AndrewSmith21

Posted
Posted
48 minutes ago, dbs600 said:

Hi Andrew,

 

So your SD Card Removed problem has been resolved?

 

Can you please give us a break down of your whole matter and which vehicle you have.

 

My 2019 Colorado ZR2 had ZERO problems on what I believe was software version 509.

 

Did an over the air update at home to 805 and the SD Card Removed error started happening.

 

Often had to drive without NAV, which was annoying, as I specifically wanted a NAV truck.

 

Dealer did an update to 807 and the problems became worse with the system freezing, going black and restarting frequently.

 

They now want to replace the SD Card receptacle (jack/cable).

 

Can you please give a complete, detailed break down of what you did and how you got them to finally fix yours.

 

Do you have any problems at all now with your infotainment system?

 

I'm concerned with what you wrote: "it only messes up sometimes".

 

Please explain.

 

Thanks so much.

They replaced the sd card first, reader part, the usb cable, the whole radio unit, and finally they called GM and got a software patch that the dealership had to download it. It took them two day’s to get it to download to their computers. After the patch update it was fixed. It’s been okay every since. At first sometimes it would still pop up the error message but it would fix itself and work right then. Last week the only random thing was my backup camara had a blue screen on it. But it finally came back after it sat awhile and worked. Your best bet is to take it to a dealer and have them call GM and have them install the patch for the radio system. 

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing

  • Latest Articles

  • Posts

    • Atlas
      OCI, not when but why?

      By Atlas · Posted

      On the subject of OLM, Gm's OLM tool may be more "informed" than others brands. I recall OLM's in mid-2000's Chrysler products literally counting down a set number of miles. That's all the OLM appeared to be.    I would actually expect GM to be able to explain the parameters that their OLM takes into account from a high level. No, I would not expect them to disclose their software coding or data analysis around their parameters.   So we're talking about two different topics, so to continue the subject on the other one, I'd be curious to know how much "standard particulate matter" in fresh oil is able to be filtered at first start by a fresh oil filter. How much particulate matter is enough to "matter"?   I.e. how much of a "lever" do we think this equates to (variability in particulate content, in fresh oils, between different makes/brands, some which filter less, and some that filter more).   We can say that more particles = more wear = shorter engine life as a logical statement and use that data with a little marketing to scare people into selecting a more refined/filtered oil. Using a similie, is this like deciding to forego two alcoholic drinks in a lifetime because we're worried about the potential impact on lifespan? Are there numbers which translate the ISO test results into a quantifiable increase in wear for a given engine/use case?
    • chris21
      Brand new to this forum. Questions about re-gearing my 26’ HD

      By chris21 · Posted

      I'm pretty sure it doesn't actually recalibrate the speedometer it just changes the wheel speed sensor inputs to the computer. The truck still thinks it has stock tires.
    • asilverblazer
      OCI, not when but why?

      By asilverblazer · Posted

      I apologize, I missed this post, at risk of going off CURRENT TOPIC.   I'm not saying it is BS, I'm questioning how much information is being held back. GM is NOT going to spell out exactly every parameter in the algorithm. Liability, intellectual property, etc.    I'm not naive enough to believe that it is as simple as revolutions, coolant temperature, miles, time; are you?    I don't do irrational either, and boiling the OLM down to four simple values that I could code in an afternoon (I'm not a coder) is irrational - unless it suits your agenda to ignore it. 
    • BDS my HD
      Brand new to this forum. Questions about re-gearing my 26’ HD

      By BDS my HD · Posted

      Chris 21 I appreciate your constructive response. !!  😉😉😉   The 6.6 is gas.  Correct me if I’m wrong but by recalibrating the speedo you’re correcting the shift points of the transmission on these trucks.?.
    • newdude
      Brand new to this forum. Questions about re-gearing my 26’ HD

      By newdude · Posted

      That is a huge misconception.     Bigger does not always equal safer.  Modifying does not make it safer either, with exceptions.   Think of this.  Your truck in stock form is capable of emergency maneuvers, proper stopping distances, its handling is designed around the factory wheel/tire packages, etc.   37s and a lift?  Now you've affected your braking distances, handling and ride control.  You've raised your center of gravity higher.  Your front visibility is now obstructed more than stock, same for your rear.  Does it look cooler?  Yes.  Does it now work as good as it did from factory on road?  NO.       As for my mention of exceptions?  Say you had a sedan or crossover.  They typically come with all season tires.  If you swap out for a performance all season or a summer tire, you improve your car by lowering its stopping distance (better braking because of traction) and improve the handling (regular and emergency) of the vehicle.  That is an actually improving modification.  My old 2019 LD 1500, I ran UHP all season tires on 20in wheels in a factory offered size.  It improved all aspects of how it drove over the Duratracs it came with from the factory in the stock 18" tire.  

  • GM-Trucks.com Clubs

  • Popular Contributors

×
×
  • Create New...