Torn Rear Seat - 6,500 mi. - NEVER BEEN SAT IN!

[sirbOOm]

I have a 2014 extended/double cab. Today I was cleaning out the inside of my truck. My rear seats have never been sat in and the heaviest thing they've held was groceries. Look at this. As you can see, the 40 seat's center pad (of the 60/40 split; passenger side) cushion has become un-sewn. I've scheduled an appt. with the dealer to have this addressed (i.e, replaced!) plus the myriad of recalls/updates on my truck and once again for transmission clunk. Great truck, but I will not tolerate seats falling apart. I have less than 6,500 miles on the truck, am single, live alone, and have had a passenger in the front seat only. Anyone else have this? You have to press the center cushion part along the seam to see if you have a tear like me. I noticed when I was washing the seat and saw white behind the black leather and it's all around the door-side and back of the center cushion...

 

 

[Ventilator]

Not to rub salt in the wound, but you don't really think that is leather, do you?

[courts94s]

I had vinyl seats in my '04 Silverado. I drove it until I traded it in for my '14 Silverado. I climbed in and out of the drivers seat daily, and I would pick vinyl over leather or cloth any day!!! It doesn't crack or dry out like leather and it can be cleaned off easier than cloth. Vinyl is the way to go.

[sirbOOm]

Issue is with the seam, not the material. I'm sorry I called it "leather" and not "polyethyllatabadabobadafadadadaada vinyl"... sheesh. My 2014 Mercedes had real leather seats. By 5,000 miles the driver seat was showing wear. Another reason I dumped it. My uncle has a Suburban with 270,000 miles. The seats started to wear at 170,000 - torn seams, never a tear in the material though. My 1997 Nissan driver seat eventually lost its entire seat cushion area (leather/vinyl) by 60,000. Seating surface is not a GM issue in my experience. Sewing the damn thing together... well, it shouldn't be that hard.

[sirbOOm]

Dealer's service scheduler said that the Service Manager has to look at it. I suppose that's fair but I have dealer phobia from my past car experiences so that's got me nervous. Although I had to see the SM about frame rust and Superior Chevrolet took care of it (not Terry Cullen - they boosted me out of there and said take it back to where you bought it and thus I will not return for them to make any money off of me... I digress), so fingers crossed.

[Silverado-Hareek]

Dealer's service scheduler said that the Service Manager has to look at it. I suppose that's fair but I have dealer phobia from my past car experiences so that's got me nervous. Although I had to see the SM about frame rust and Superior Chevrolet took care of it (not Terry Cullen - they boosted me out of there and said take it back to where you bought it and thus I will not return for them to make any money off of me... I digress), so fingers crossed.

 

Side note: I went to a dealer that I took my 2007 silverado to all the time and developed a good relationship with. They told me to take my 2014 truck back to the dealer I bought it from for the rust issue as well. The guy was very nice and honest about it but I think when it comes to issues like rust that have nothing to do with the engine and safety of the vehicle, they don't want to work on it. Most likely because rust isn't an issue that can really be fixed for good. They can fix the rust spots we see now but eventually all trucks will have rust on them so why bother fixing something that's going to come back when they didn't sell the truck to you in the first place? I kind of don't blame them for not wanting to work on it in that regard.

[courts94s]

That was 2 truck generations ago. OP has a 2014. Not the same material.

Really? I didn't know this was the '14 forum!

[Deangtp]

I build the seats for the chevy Malibu. The center section should be leather. The rest of it is vinyl. The seems bust apart on some of the seats we build too. Just like that one. They come from Mexico already sewn together. Sometimes it's bad stitching, sometimes it's a bad operator. They'll warranty it out for a new cushion. The seat builders will hear about it.

[pm26]

I build the seats for the chevy Malibu. The center section should be leather. The rest of it is vinyl. The seems bust apart on some of the seats we build too. Just like that one. They come from Mexico already sewn together. Sometimes it's bad stitching, sometimes it's a bad operator. They'll warranty it out for a new cushion. The seat builders will hear about it.

The rear leather seat covers in my '09 Impala LTZ were a bad fit from the factory. However, the seams did not fall apart, the covers were just badly sown together (loose folds, mischatched grain sections, rear armrest cover seams sown crooked). They were replaced under warranty. If this is the way GM chooses to operate, they will be neither profitable nor will they be able to retain their customers. At least my local dealer service manager is really helpful and easy to work with so that's a big plus.