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Posted
On 4/6/2020 at 11:12 PM, 19TrailBoss said:

So in the process of replacing my headliner because of water staining from the rear window leak, I now have a leak from my front window... Apparently the front windshield had to be removed to replace the headliner. Oh, and my rear window is leaking AGAIN!!! My dealership has tried to reseal the original window, then the entire rear window was replaced, then the new rear window was resealed, and now I've discovered the leak yet again. I'll be calling back my Chevy corporate rep tomorrow, and possibly a SC lemon law lawyer depending on how the conversation with Chevy goes...74c0daecf705bbc99c6a290a05c065a3.jpg

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Why would they have to remove the windshield to replace the headliner? That's like trying to pull a tooth by reaching through your rectum. On a Silverado/Sierra or like on my old Avalanches it is done by removing the rear window, not the windshield as has to done with a sedan.

 

And evidently from the recurrent leak the rear window should have been removed for a proper repair and headliner installed through the rear access. And just a thought...a sunroof?.......if so may be a blocked drain tube in the "A" pillar which is where that leak would show up.........pop the threshold trim plate a windshield leak would show up as a soaked jute carpet backing and water in the wiring loom channel underneath.

Posted

Great info Thomcat.... When I brought mine in for the rear window they discovered the leak in the front.  The carpet was wet under the mat.  They figured out that when the truck was built, the sunroof drain line wasn't properly connected and it was draining on the floor similar to that picture.  Worth a shot...

Posted
12 hours ago, Thomcat said:

Why would they have to remove the windshield to replace the headliner? That's like trying to pull a tooth by reaching through your rectum. On a Silverado/Sierra or like on my old Avalanches it is done by removing the rear window, not the windshield as has to done with a sedan.

 

And evidently from the recurrent leak the rear window should have been removed for a proper repair and headliner installed through the rear access. And just a thought...a sunroof?.......if so may be a blocked drain tube in the "A" pillar which is where that leak would show up.........pop the threshold trim plate a windshield leak would show up as a soaked jute carpet backing and water in the wiring loom channel underneath.

It’s just the way it is, the headliner doesn’t fold and the only way to get it out and a new one in is to remove the windshield. 

Posted

I have a 2019 RST with the same issue. I will be bring it back in for the same issue for the 3rd time. First time they tried to bandaid it when I was told it was being replaced ( siliconing or butyl from the outside) ?‍♂️. Second time I was assured that they would be actually be replacing the window. Third time all parties were irate. Dealership, body shop, window shop. Long process seeing as the headliner and cab spoiler need to be removed to access the window. Yesterday when I took it in for them to check for the third time and I brought it into the shop so they could hit it with the wand with the dealership and mechanic present so they could see and the mechanic said he thinks it's actually coming from the cab spoiler. Must not be sealed properly but it comes in at such a weird spot. Driver's side top right hand corner of the rear window. It comes in from behind the read window rail corner. Completely dry if you run your finger through the track but where it attaches to the window it makes a slow stream inside. Mechanic said I was lucky because one guy had it flood into the cab and destroyed his head liner. Let them know it could be the cab spoiler so you guys dont have the same headache IV had driving a loner for over a week total. 

Posted
On 4/9/2020 at 5:17 AM, Thomcat said:

Why would they have to remove the windshield to replace the headliner? That's like trying to pull a tooth by reaching through your rectum. On a Silverado/Sierra or like on my old Avalanches it is done by removing the rear window, not the windshield as has to done with a sedan.

 

And evidently from the recurrent leak the rear window should have been removed for a proper repair and headliner installed through the rear access. And just a thought...a sunroof?.......if so may be a blocked drain tube in the "A" pillar which is where that leak would show up.........pop the threshold trim plate a windshield leak would show up as a soaked jute carpet backing and water in the wiring loom channel underneath.

I posted just a little bit earlier, rear window might be the cab spoilers not sealed. In on my 3rd time in for a replacement 

Posted

My rear window is getting replaced now, went in on 4/06, and still no word when it will be done. They are getting a glass specialist to install rear window, but the second they call me to tell me its done, its going to get traded in. Just don't want to deal with it anymore since people are still getting leaking windows even with a replacement. I drive too many miles and will be out of warranty very soon and don't want to be stuck paying out of pocket later down the road.

Posted
3 hours ago, Memphis87 said:

My rear window is getting replaced now, went in on 4/06, and still no word when it will be done. They are getting a glass specialist to install rear window, but the second they call me to tell me its done, its going to get traded in. Just don't want to deal with it anymore since people are still getting leaking windows even with a replacement. I drive too many miles and will be out of warranty very soon and don't want to be stuck paying out of pocket later down the road.

What will you trade it for? 

Posted

You really want to trade it in now?  They know you want to dump it, do they'll lowball you, and there's a ever decreasing selection of vehicles to choose from to replace it...

  • Like 1
Posted
You really want to trade it in now?  They know you want to dump it, do they'll lowball you, and there's a ever decreasing selection of vehicles to choose from to replace it...
He doesn't have to trade it in at that dealer.

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  • Like 2
Posted
22 hours ago, Cpl_Punishment said:

What will you trade it for? 

the 2020 rams have my eye. Just got to try and stay away from the panoramic sunroof and the air suspension

Posted
22 hours ago, davester said:

+

6/You really want to trade it in now?  They know you want to dump it, do they'll lowball you, and there's a ever decreasing selection of vehicles to choose from to replace it...

yea i wont be staying with gm, looks like ram will be getting my business right now. Its sad to, ive had a chevy for every vehicle since i was 16. But they havent figured out the rear window thing and thats concerning

Posted
the 2020 rams have my eye. Just got to try and stay away from the panoramic sunroof and the air suspension
And the uconnect infotainment... We had it in our 2014 Jeep Grand Cherokee and it was glitchy and would go completely black from time to time.

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  • Like 1
Posted
22 minutes ago, 19TrailBoss said:

And the uconnect infotainment... We had it in our 2014 Jeep Grand Cherokee and it was glitchy and would go completely black from time to time.

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I was going to say the same thing.

Posted
yea i wont be staying with gm, looks like ram will be getting my business right now. Its sad to, ive had a chevy for every vehicle since i was 16. But they havent figured out the rear window thing and thats concerning

What about one with a solid rear window since it seems like there’s no issues


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  • Like 1
Posted
And the uconnect infotainment... We had it in our 2014 Jeep Grand Cherokee and it was glitchy and would go completely black from time to time.

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I've had tons of problems with the gm one in my sierra, goes black, changes volume, plays multiple sources at the same time and wont let me change anything. There are problems with uconnect for sure, but probably not any worse than the gm/chevy. Honestly I think its just luck if you get one from either company that actually works right.

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