Jump to content

Recommended Posts

Posted
Hey everyone, Just saw this thread and went to look at my window and I'm also a winner of the leaky rear window! Anyone who live in Socal have a dealer they taken it to that have knowledge of fixing this problem? I have a 2021 GMC Sierra and I can't believe that this been going on for 2yr and GM haven't addressed this problem. 
 
20201228_181951.thumb.jpg.7035a04acc7bed48ef52b28b849fbc40.jpg
Tustin knows of the issues and goes through the steps one by one.
Hardin said they never heard of leaking windows
  • Like 1
Posted
Hey everyone, Just saw this thread and went to look at my window and I'm also a winner of the leaky rear window! Anyone who live in Socal have a dealer they taken it to that have knowledge of fixing this problem? I have a 2021 GMC Sierra and I can't believe that this been going on for 2yr and GM haven't addressed this problem. 
 
20201228_181951.thumb.jpg.7035a04acc7bed48ef52b28b849fbc40.jpg
I use Courtesy Chevrolet in San Diego. Katrina is my service writer. She's familiar with the leaking rear window problem. They have handled several of them already.

Sent from my SM-N960U using Tapatalk

  • Like 1
Posted
3 hours ago, Transient said:

I use Courtesy Chevrolet in San Diego. Katrina is my service writer. She's familiar with the leaking rear window problem. They have handled several of them already.

Sent from my SM-N960U using Tapatalk
 

Were they able to fix it correctly?  Or you had to go back several time? 

Posted

I live close to Long Beach GMC I'll take it there and see if they can correct right the first time but I was hoping someone on here had good experience with a dealer already. 

Posted
Were they able to fix it correctly?  Or you had to go back several time? 
I haven't had a leaky window, yet. Every time my truck has gone in for service (accessory install, 7500 mile service) I've asked them to check for a leaking rear window. Nothing so far. I also check after my carwash every 2 weeks, and after rainstorms (like today's) and I don't have this problem yet. With that said, I'm satisfied with the type of service I received from Katrina. When a 2 hour install job ended up taking almost a week she kept me in the loop and even provided a loaner. Really good customer service so far.

Sent from my SM-N960U using Tapatalk

Posted
I live close to Long Beach GMC I'll take it there and see if they can correct right the first time but I was hoping someone on here had good experience with a dealer already. 
You're almost 2 hours from me. I doubt you'd want to travel all the way down to San Diego when you have a dozen other dealerships that are closer.

Sent from my SM-N960U using Tapatalk

Posted
3 hours ago, Transient said:

I haven't had a leaky window, yet. Every time my truck has gone in for service (accessory install, 7500 mile service) I've asked them to check for a leaking rear window. Nothing so far. I also check after my carwash every 2 weeks, and after rainstorms (like today's) and I don't have this problem yet. With that said, I'm satisfied with the type of service I received from Katrina. When a 2 hour install job ended up taking almost a week she kept me in the loop and even provided a loaner. Really good customer service so far.

Sent from my SM-N960U using Tapatalk
 

Did you know what they did to your truck to stop the leak? Remove and replace the window or just reseal?

Posted

Never knew about this issue when I purchased my 2020 Silverado......

I kind of wanted a sliding rear window when purchasing but my pick of the lot RST did not have it included. 

Seeing this, I'm pretty happy I purchased one with the solid window. 

  • Like 1
Posted
23 hours ago, f8l vnm said:

Me :( 

They fixed mine like 4 months ago but just started leaking again this morning . Rain pretty hard overnight and this morning i got into my truck and saw the leaking window. So pissed right now . One time i can understand but now a second time ? How incompetent of GM 

I am in your area.  What dealership did you use for the repair?

 

Posted

Dropped of this morning for round 2 at Tustin GMC. Service tech said that this time they will replace frame and he think that also includes the glass. This will be done by a 3rd party glass company. Hopefully this does the trick. Bummed that I will need to get my rear glass tinted again. Going to try and get GMC to cover the cost or at least float me some GM point instead. Got me an Acadia SLE as my loaner this time.

Posted
Dropped of this morning for round 2 at Tustin GMC. Service tech said that this time they will replace frame and he think that also includes the glass. This will be done by a 3rd party glass company. Hopefully this does the trick. Bummed that I will need to get my rear glass tinted again. Going to try and get GMC to cover the cost or at least float me some GM point instead. Got me an Acadia SLE as my loaner this time.
Did you not have factory tinted rear windows? Or did you just want it darker. I would think if you didn't have factory tinted you could get them to put one in.

Sent from my SM-A505U using Tapatalk

Posted
15 minutes ago, Duramaxsky said:

Did you not have factory tinted rear windows? Or did you just want it darker. I would think if you didn't have factory tinted you could get them to put one in.

Sent from my SM-A505U using Tapatalk
 

I had all my windows IR Ceramic tinted after I bought the truck. If they replace the back glass, I will have to get it tinted again out of pocket for me unless I can get GM to cover the cost.

Posted

Just got my truck back. They replaced the entire rear window. Tech found 12 inches of sealant not applied from the factory. How I didn’t have a rainforest waterfall I have no idea. Supposed to rain tomorrow. I’m gonna park it in the driveway and see what happens. 

  • Like 1
Posted
Did you know what they did to your truck to stop the leak? Remove and replace the window or just reseal?
Again, I haven't had a leaky window, yet. I'll let you know what happens when my turn comes around.

Sent from my SM-N960U using Tapatalk

Posted
18 hours ago, Baker 5 said:

I am in your area.  What dealership did you use for the repair?

 

Rydell in Northridge.  Going to try GMC in Thousand Oaks now

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Latest Articles

  • Posts

    • Monday looks like a good day for the dealer to test an ac issue. Hopefully it all turns out good.
    • Paid $2.72 for E85 today.
    • Welcome back! No, it definitely doesn't pass the sniff test. Even "ceasefire" needs an alternative definition these days.    $5.29 at Kroger today
    • That makes sense, and I think you are describing the real product problem. Capturing data is the easy part. If the owner or technician has to manually dig through five minutes of millisecond-level logs, the product has already failed. The device would be at the ECM harness, not at the OBD port, so I agree that data retrieval and event marking need to be thought through carefully. The way I am thinking about the architecture is: The recorder itself should not depend on a phone, app, Bluetooth, Wi-Fi, or cloud connection to capture the event. It should always keep a local rolling buffer and lock the event locally. A button, phone app, or small cabin device would only act as an event marker. If the driver feels a stumble and presses the button 10–30 seconds later, the pre-buffer has to already contain the useful data. For data retrieval, the practical options would be a sealed service USB lead, Wi-Fi download, or a phone/cabin companion device. I would not expect the owner to remove the ECM-side module or work with raw files directly. The cloud or AI side would be for interpretation, not for capturing the event. The truck may have no connection when the issue happens, so the evidence has to be saved locally first. After that, cloud processing could help decode the data, compare it against baselines, and generate a readable report. For the first version, I would keep the automatic triggers conservative and objective: driver event marker bus-off error passive voltage drop / brownout device reset FIFO or queue overflow a normally periodic message disappearing side-to-side communication mismatch, if the topology supports that For “learning normal,” I agree with your point, but I would not want to overclaim it as automatic root-cause diagnosis at first. A realistic first step would be learned baseline comparison for that specific vehicle and operating condition. For example, a value would only be compared against similar conditions: RPM range load / MAP throttle position gear / vehicle speed coolant and oil temperature battery voltage AFM/DFM state, if decoded and validated Then the report could flag things like: this periodic message disappeared compared with its normal timing this value deviated from this vehicle’s normal range under similar conditions the same abnormal pattern repeated after the same type of event the anomaly occurred together with voltage, oil-pressure, misfire, or communication changes But I would still call that “abnormal pattern detected,” not “replace this part,” unless there is enough validated repair data behind it. So the intended product would not be “here is a huge log.” It would need to be an event package: what triggered the capture how much pre/post data was preserved what changed before and after the event whether the device itself reset, overflowed, or saw a bus error selected graphs around the event raw data only as supporting evidence From your perspective, what would make this kind of report useful instead of just another datalog? For example: What are the top 5 parameters or events you would want highlighted first? Would you trust a learned baseline for that specific vehicle, or would you prefer fixed thresholds? How much false-positive flagging would be acceptable before you stopped looking at the reports? What would a one-page report need to show for an independent shop to take it seriously? For misfire, AFM/DFM, oil pressure, or U-code complaints, what would you want the tool to flag automatically?
    • 2024 Silverado 2500 HD LTZ grille no camera Parts list   84603331 84913656 84913657 84913654 84913655 84911567 84911568 85646092 85646093 85797921 85797922   11570637  x10-15   grille/bumper bolts 11546500  x10      grille clips 11571006  x10      push/retainer clips 11546454  x6       nut retainers 11611609  x6       M5 bolts 11610700  x6       molding/trim retainers
  • GM-Trucks.com Clubs

  • Popular Contributors

×
×
  • Create New...