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Cold weather errors (trailer connection & sensors)

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flowbytwo Enthusiast

flowbytwo

Posted
Posted (edited)

The most surprising thing to me is that in all that fancy cold weather testing in exotic places you read about in magazines that nobody ever noticed that as soon as you need to put on a hat to go outside cause it’s a little cold the truck will go bats**t crazy with alerts and flashing screens.  

 

Some QA process these guys (either the truck manufacturers or the upstream supplies, or both) have. Doesn’t inspire confidence at all. 

 

The only way way to explain something like this in my line of work is when somebody fast tracks a change to production at the last minute with limited review. 

Edited by flowbytwo
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Brandon Gilbert
Brandon Gilbert

What was their response?  Seriously I was on the verge of getting my 3rd tundra but really liked what the Chevy brought to the table now I’m 2nd guessing self.  I really like the truck but man th

Brandon Gilbert
Brandon Gilbert

Taking it to the dealer tomorrow told them I wanted it fixed or they can have the truck back this is a driving hazard, distraction not to mention not make not trust the systems on this vehicle. A

ChadG
ChadG

Same issue here. Less than 600 miles on 2019 1500. It's at the dealer for the second time in less than three weeks (2 of those weeks it wasn't driven). Took it out in the snow five blocks to grab a bi

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DBRE Enthusiast

DBRE

Posted
Posted

My partner has a new FORD, the forums are full of rear connector issues just like you are all talking about. rear 

connections, cold weather and road debris, info center issues.

I wonder if the factory coated the connections?  Strange that FORD and CHEVY have similar issues 

11 minutes ago, OnTheReel said:

I have heard that about Ford’s, but the ones we’ve been having don’t seem to be related to debris/ salt. This started happening to me with 250 miles on my truck. The thing was spotless when the dealer looked at it.

 

I really suspect this is a defect within the “trailer lighting control module”. If the part is made in Mexico, their electronics are notorious for poor quality solder joints. Stuff gets cold and the cracks in the solder open up. If it was just a software issue I assume a fix would have already come down. I hope we will find out soon enough.

I will let you know what happens, his Ford looks like corrosion at the connection

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Brandon Gilbert Enthusiast

Brandon Gilbert

Posted
Posted

Time for a local news channel investigation to get some real press on this.  Why hasn’t GM reached out to the owners letting them at least know they’ve identified the issue.  You put OnStar in my car to track everything why not communicate through it as well. Sh***iest customer service and you wonder why people are hesitant to buy this brand.  If it’s an Toyota, Acura, Infiniti, BMW etc this for one doesn’t happen and even if it does it’s fixed immediately not over a month of driving around with crap warnings flash such crap. —-Disgusted owner.

Brianibew Enthusiast

Brianibew

Posted
Posted
1 hour ago, flowbytwo said:

The most surprising thing to me is that in all that fancy cold weather testing in exotic places you read about in magazines that nobody ever noticed that as soon as you need to put on a hat to go outside cause it’s a little cold the truck will go bats**t crazy with alerts and flashing screens.  

 

Some QA process these guys (either the truck manufacturers or the upstream supplies, or both) have. Doesn’t inspire confidence at all. 

 

The only way way to explain something like this in my line of work is when somebody fast tracks a change to production at the last minute with limited review. 

Exactly.  The public beta tests for them.

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Smoothie Enthusiast

Smoothie

Posted
Posted

Add one more to the list.  2019 LTZ with 270 miles.   It was 14 degrees outside and I got the message twice.   Cleared it and everything seems ok.  Did set the system to not detect trailer as noted above until a fix is found.   

vincec New Member

vincec

Posted
Posted

Same issue here on my new AT4. Glad I found other people talking about this. Dealer knows nothing and told me to "wait a month to see what updates come out."

 

Shouldn't take a month for engineering to figure out this problem... 

 

 

 

 

Ultra54 Enthusiast

Ultra54

Posted
Posted (edited)

I'm so happy I opted to get the advanced trailering package at the last minute. My butt is puckering just thinking about going back to the dealer and getting jacked around with false fixes and excuses. I look forward to performing the walk around issue, wiping sensors off and blowing out connectors every day before driving to work. 

 Isn't technology wonderful? To think where the media/industry is pointing in terms of self driving automobiles.....lol....what a joke.

 

Edited by Ultra54
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kensseirra Enthusiast

kensseirra

Posted
Posted (edited)

I have the same problem cold weather the radio and the display flips out. GM has no fix been to local dealer.  There is an open ticket on my truck and it makes me mad that I am making a payment on a truck that I don't want to drive. The thing that I worry about is that they are waiting for the warm weather so they wont have to fix the problem. I thought about getting a lawyer involved to make sure that I don't get screwed over.  The bad thing is I bought this truck in September and it started acting up in November and like everyone said dealer has no clue what was wrong. 

sierra1.mp4

sierra2.mp4

Edited by kensseirra
Brandon Gilbert Enthusiast

Brandon Gilbert

Posted
Posted

Agreed paying for something that didn’t work.  Also fyi don’t buy any after market stuff from GM or Chevy they quality is horrible.  

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kensseirra Enthusiast

kensseirra

Posted
Posted

I bought a tonneau cover for my truck and it leaks bad by the tailgate. My 17 sierra cover didn't leak at all but that was aftermarket.

88junior Enthusiast

88junior

Posted
Posted

My AT4 has just over 300 miles on it and just started having issues with the front parking sensors yesterday. Today though, I got the trailer and rear cross traffic alert a few times while on the highway. I guess Ill call the dealer tomorrow and see if they know anything. For what its worth, I came from a Ford and never had any issues with my rear connection. The only time the parking sensors went off is if they were covered in snow or ice. 

kensseirra Enthusiast

kensseirra

Posted
Posted (edited)

Well I've been dealing with this for 5 months now still no fix. I am going to buy a Ford if this problem isn't fixed in the next month. Its only when is cold outside all the problems start to show up.

sierra2.mp4

 

sierra1.mp4

Edited by kensseirra
ChadG Enthusiast

ChadG

Posted
Posted

Grabbed mine from the dealer and drove it during the warm weather last weekend and experienced no issues. Just got back in town and it’s 24... took the truck to dinner and within 2 minutes same error. Calling GM tonight or tomorrow to start the process to get them to buy it back and taking it back to the dealer to log the error again. Figured that might light a fire under someone’s ass if they have to buy it back. 

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