Jump to content

Trailer Camera Package #84580657

Walla Walla Joe
 Share

Recommended Posts

Aalfawaz Enthusiast

Aalfawaz

Posted
Posted
On 5/7/2020 at 5:24 PM, 2020 SLT owner said:

I have a 2020 1500 SLT .  I also ordered the bed view camera that gave the trailer inputs above the trailer plug,  I also got the trailer camera when I ordered the truck.  Since my trailer was not in the area, I hooked a trailer light to a 7  to 4 pin plug.  The back trailer camera did work but not the interior trailer camera.  I found that that jack was not hooked up behind the bumper.  It was plugged into a blank plug that is strapped to the harness.  I am going to use the interior trailer input to run a front camera.  At least one trailer light needs to be hooked up so the truck will see that a trailer is connected.  Since the trailer light needs to be connected for the trailer camera to work, another problem exists.  Once the trailer is hooked up the rear sensors are disabled.  That also disables the side vehicle alert.  So I have to run a wire to a switch in the cab to turn the front camera by connecting and disconnecting the light that I simulates the trailer light.  In testing that process, I bought a small 12 volt led to be the mock trailer light.  I did not work like the trailer light I first tried.  It was not enough of a load so the truck could recognize it.  So I didn't have to put a larger light, I put a couple of small led's together and it works.  The 4 pin adapter is adequate to detect a trailer connected, just enough of a load from a trailer light.  I can switch the mock trailer light on and off that enables or disables the trailer cameras.  The 2019 may not need to be connected to a trailer but the 2020 must be.  Also the trailer camera I got with the truck will plug into either trailer camera port, just flip the plug 180 with the long pull tab the other direction.

 

2020 SLT Owner

George thank you for the insight that helps. So now I know that the 4 pin is adequate but might need an extra load to see if it detects it. I cannot think of anything I could add to my trailer to consume power. Any ideas?

2020 SLT owner Enthusiast

2020 SLT owner

Posted
Posted

in Joe's case he is getting the trailer connection because it asked which trailer and would go thru the light test and alternate the different lights flashing in a certain order.  If you are not getting the trailer to be recognized there also may be a bad ground.  Some trailers have there lights grounded to the frame and not the negative wire in the harness.  You could try a non led trailer clearance light between 1 and 3 on the plug.  1 is the odd pin  (uncovered).  If you had the emergency flashers going, when you connect the light to 1 and 3, It will not work immediately.  The system senses that there is something connected before the light outputs are activated.

Aalfawaz Enthusiast

Aalfawaz

Posted
Posted
On 5/9/2020 at 4:42 PM, 2020 SLT owner said:

in Joe's case he is getting the trailer connection because it asked which trailer and would go thru the light test and alternate the different lights flashing in a certain order.  If you are not getting the trailer to be recognized there also may be a bad ground.  Some trailers have there lights grounded to the frame and not the negative wire in the harness.  You could try a non led trailer clearance light between 1 and 3 on the plug.  1 is the odd pin  (uncovered).  If you had the emergency flashers going, when you connect the light to 1 and 3, It will not work immediately.  The system senses that there is something connected before the light outputs are activated.

 

George whenever I connect my trailer the truck detects it and it asks me to chose the profile and all. I tried to set my lights to ON instead of Auto. I also turned on the light inside the trailer but none of that worked. I am just thinking about returning it. Which is really unfortunate as it is such a great feature 

2020 SLT owner Enthusiast

2020 SLT owner

Posted
Posted

Aalfawaz

Is your truck a 1500 2020 slt or denali?  Mine is a 2020 1500 SLT.  I noticed that the preview on the trailer apps really doesn't work.  When I first hooked up the camera is asked to load the camera apps.  Did yours ask for that.  Once that loaded, the preview didn't recognize a camera but when you went to home then pressed camera, the trailer camera icon was lit white.  the aux trailer camera was grey.  If the icon is white then the camera is recognized and if comes up as a blank screen then something is wrong with the camera.  Looking at all the other comments, there may be a different camera type involved.  I know that the 2018 and pre 2018 are a different camera type.  They require power leads as well as the video leads for the camera to work.  My 2020 camera only requires the video coax, the power comes over the same cable.  This is at least true with the Trailer camera and the denali front camera that I got.

With the trailer plug hooked up and the camera plugged in, have you gone to the trailer setup, selected a trailer or guest trailer and hit camera preview?   Also remember that I had the interior trailer input not working and had to plug in the wire from the harness.  The Trailer plug worked, but the Interior trailer plug was not hooked up. You can see the jack and plugs above the trailer light plug under the bumper.

Aalfawaz Enthusiast

Aalfawaz

Posted
Posted
On 5/11/2020 at 10:56 AM, 2020 SLT owner said:

Aalfawaz

Is your truck a 1500 2020 slt or denali?  Mine is a 2020 1500 SLT.  I noticed that the preview on the trailer apps really doesn't work.  When I first hooked up the camera is asked to load the camera apps.  Did yours ask for that.  Once that loaded, the preview didn't recognize a camera but when you went to home then pressed camera, the trailer camera icon was lit white.  the aux trailer camera was grey.  If the icon is white then the camera is recognized and if comes up as a blank screen then something is wrong with the camera.  Looking at all the other comments, there may be a different camera type involved.  I know that the 2018 and pre 2018 are a different camera type.  They require power leads as well as the video leads for the camera to work.  My 2020 camera only requires the video coax, the power comes over the same cable.  This is at least true with the Trailer camera and the denali front camera that I got.

With the trailer plug hooked up and the camera plugged in, have you gone to the trailer setup, selected a trailer or guest trailer and hit camera preview?   Also remember that I had the interior trailer input not working and had to plug in the wire from the harness.  The Trailer plug worked, but the Interior trailer plug was not hooked up. You can see the jack and plugs above the trailer light plug under the bumper.

Mine is a 2019 1500 SLT 

And I will check if it lit white that will help me understand whether something is wrong with the camera. The trailer app never asked me about a camera I even tried to set up a new one but that did not change anything. 

  • 1 month later...
Hound Six New Member

Hound Six

Posted
Posted

Hello,  I just purchased a 2020 GMC 2500HD Denali and am attempting to purchase the Trailering camera (84580657) but have been told by the dealership that it is not available.  After reading over this thread, I'm curious if GMC has decided to suspend selling this part until they resolve some of the problems being discussed here.  Thanks for all this info as it helps me better understand the problem I'm facing.  I sure hope GMC figures out a solution soon.

 

Jeff

  • 3 months later...
JimmyStepside New Member

JimmyStepside

Posted
Posted

Joe, did you ever solve this and get your trailer camera to work?  I have the same situation as you originally described with a 2019 Sierra SLT factory equipped with the Trailer Camera Package and the same PN camera purchased OTC as a part.  I will not mount it on my Airstream until I'm sure it works, but would love to have the feature, just like shown in all the commercials.  I think I've tried everything mentioned to make the system work except pushing the wire in from the back of the receptacle.  I also get the black box where the camera should be.  Similar to your experience dealerships are no help as they are also in the dark.  I've considered calling OnStar to see if they can help wondering if a software update is required.  Any update would be greatly appreciated.

  • 5 months later...
gtgp New Member

gtgp

Posted
Posted

I'm having that exact problem, rear camera not working. But it was working last year when we initially installed it. After getting our trailer from winter storage, now it's not working at all. So frustrating not to find anything in the internet that might fix this issue.

  • 1 month later...
CalN Enthusiast

CalN

Posted
Posted

I have a 2020 3500 Denali. Got the camera about 6 months ago. Installed it and it works fine for 6 months. This weekend, it stopped working. I troubleshoot it and messed around with it for a whole day. Nothing works. The only thing that I did is last week I took my truck to the dealership to check out a check engine light that just showed up. They replaced the fuel sensor because it was bad. I don’t know if that had any correlation to the camera not working but that’s what happened. Right now, my camera doesn’t work and it worked 2 weeks ago. 

  • 2 months later...
dobroplayer New Member

dobroplayer

Posted
Posted

I too am at my wits end. Ordered a camera, 84580657, from a GM parts warehouse, that initially was erratic. Sometimes connected, sometimes connected with no camera option in the camera app, sometimes not recognized at all. Eventually got ANOTHER camera from the dealership (who know absolutely nothing about this option). New camera was 85004154. It shows connected, but no video, and not option in the camera app (camera is greyed out). I've checked plugs, and they are connected, and I've tried every combination of plugin procedure known to man. I'm of the understanding that for the basic trailer camera package without invisible trailer, all you have to do is connect the trailer via 7-way and plug the camera in(?). I did this to test camera, and no matter what I did I couldn't get it to work. I don't want them any where near my RV in light of their ignorance of the system.  I too would appreciate ANY guidance to make this feature work, since the dealership charged me $250 for the option on the window sticker. Thanks.

 

  • 1 month later...
JJ461 Enthusiast

JJ461

Posted
Posted

Digging up an old topic I know but thought I'd share some info...

 

Recently purchased a 2021 Sierra 1500 SLT that has the HD trailer package. It came with the trailer camera part number 84946379 which must have came from the factory with the truck because the VIN is also printed on the label.

 

When I first plugged it in all I got was a black box with no image and thought maybe the camera was bad. After reading through the owners manual there is a section for setting up the trailer in the trailer app on the infotainment unit. I did my measurements then inputted them into the trailer setup section, afterwards I tried the camera again and it was working as designed.

 

Not sure if that was indeed the fix but it's working so I thought I'd share. Also maybe related and maybe not to those that said theirs was working but stopped, in the back of the manual it states that GMC and On-Star periodically download updates and they may cause some information to be lost which needs to be reinstalled. Mine did an update the other day then afterwards my wireless Car play stopped working so I went in today, removed then re-paired my phone and now wireless Car Play works again... possibly if you had you trailer setup then an update was installed it may have taken out your setup.

 

Just throwing darts hoping to hit something...

  • 1 month later...
jjr3358 New Member

jjr3358

Posted
Posted

I was told that the truck had to have the software on the truck for the camera to work the top plug must be to separate plugs that says left and right they open up separately the 7 pin is on the bottom. Had mine at the dealership to have it install on my enclosed trailer and they couldn’t do it been waiting for a while to see if the software is on the truck they said you can’t just change the plug.If anyone find out please let me know it was one of the reason I brought the truck

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing

  • Latest Articles

  • Posts

    • newdude
      Seems to be Missing a lot of Updates

      By newdude · Posted

      Based on what I can tell, yes.   As for updating it, its a mixed bag.  Updates do fix a lot of issues, but occasionally can create some oddities.  They do more good than harm though overall.     Here's what the most current one does and a  V171 Improvements Important: Improvements will vary by model, build configuration, system, and sales region. Not all vehicles have all features. OnStar and Wi-Fi may not work after remote start CarPlay may not automatically reconnect Part of the Driver Attention messaging screen may be in English even though the language is set to something else XM may not work After a dead 12V the radio may set to Arabic at each startup Bluetooth contacts might not be able to sync with the vehicle During an OTA the 12V battery may drain Customer might see a screen telling them to return to the dealer After changing the Wi-Fi SSID or password a device may not disconnect If a device is connected on the 2.4Ghz band, nothing will connect to the 5Ghz one, which could show as slow Wi-Fi speeds Customers might have noticed Wi-Fi dropping in certain areas and reconnecting later Customer might see the top of the screen blinking during Android Auto Android Auto may not connect CarPlay audio might momentarily cut out The "Add Phone" button may be grayed out The radio may not start up   V167 Most Notable Improvements:   Outside Air Temperature is incorrect. -You may see a popup message for Engine Shift. (Corvette Only) After changing the exhaust sound they get a popup that "mode change not applied", even though it was. -When changing volume, the volume bar is for Traffic instead of Audio. -(Corvette Only) Improvements to the placement of buttons and text. -If the customer receives the message "Apple CarPlay Could not connect", the cursor might move in the opposite direction than expected when using the control knob. -Android Auto automatically starts playing their music, even though they have turned that off in settings. -Intermittently they have a red OnStar LED with no OnStar function and/or no audio. -The minimum length of the Wi-Fi password was increased to 12 characters. -The popup message "Driver Attention Check, check your mirrors or Super Cruise will shut down" may not have come up on the display when it should have. -Startup animation added for 20th anniversary of the V-Series on Cadillacs. -The Navigation app received location improvements when going under long underpasses. -In the Navigation app there are filters for charging points that the vehicle cannot use.   V164 Most Notable Improvements Most notable improvements contained in this release may include: Apps Intermittently, an “SD Card Removed” message will pop up in the Navigation app. While in the audio app, the radio may stop working. Trailer Tire Pressure sensors may not be learned in the Trailer app. Not being able to return to the home screen while in the Camera app. After an ignition cycle, the radio might go to a black screen or stop working if using Sirius XM. Spotify icon truncated on Audio app.   SXM When changing power modes with the ignition switch, the HVAC pop up might appear. During startup, the radio will show the brand splash screen then go blank. Receiving a confirmation pop-up when changing drive modes. A “Return to Dealer” message may appear on the radio screen. SuperCruise setting toggle may not work. System After an ignition cycle, the radio might go black or stop working if using Sirius XM (SXM). Settings When performing a factory reset, the radio may stop working. After performing a factory reset, the radio may stop working when trying to switch users. When trying to go into the Language section quickly after startup, the radio may stop working. Projection Wireless CarPlay cannot be connected after unpairing another wireless Android Auto device. When the Android Auto screen comes up to connect wirelessly, the screen may freeze if the Cancel button is pressed. Removed the Apple CarPlay Cannot Connect screen when a device fails to pair during the autoconnect process. CarPlay information may not show up in the audio app. Near Field Communications (NFC) chime may be heard when NFC does not work. The Cannot Connect screen does not pop up after the first connection on wireless CarPlay fails. Apple CarPlay is now functional in Guam. Over the Air (OTA) When a software update is cancelled, the downloading logo may still be displayed. Energy When using the Energy app, the radio may stop working. When plugging in the vehicle, the display might show “Now” instead of “Charging Upon Plug In.” Instrument Cluster Voice recognition can be started while on an OnStar or phone call. When downloading contacts, there is a progress bar and circles on the Recents page of the cluster. The temperature on the cluster and the display may be different. After receiving and ending a call on the secondary paired phone, the cluster may get stuck on the phone menu. Bluetooth Intermittent Bluetooth connection loss.
    • AndrewF
      Front End Rattle

      By AndrewF · Posted

      Looking for help troubleshooting a metallic like front end rattle. Figured I’d see if anyone had thoughts before I schedule an appointment with the dealer.   The rattle is fairly loud and occurs primarily when the front driver side wheel hits a bump, even fairly minor road seams. Sometimes does it when the passenger hits a bump but I don’t believe when the rear hits. Rattle still occurs when foot is pressing brake peddle so I think that rules out the caliper rattle I’ve read about. I’ve also checked the running boards and they are tight.   Most noticeable at slow speeds.    Any insight is appreciated. 
    • KARNUT
      What did you do to your "other" car (aka musclecar) today

      By KARNUT · Posted

      We try to make cruise the coast. It’s where our favorite casino is. I only want to spectate. Never took a car. Always had one to take. I belonged to a club once. Even when I used to drag raced. It was during test and tune. Probably because I’m not a night owl, party person. 
    • RyanbabZ71
      What did you do to your "other" car (aka musclecar) today

      By RyanbabZ71 · Posted

      We had a pretty big cars and coffee in Indy this past weekend.  Pretty much anything and everything was there.  
    • Atlas
      What did you do to your "other" car (aka musclecar) today

      By Atlas · Posted

      Good looking Olds, and TRX!   I haven't been into car shows either. I'm probably not a convert but I did push myself this year to attend a few select events to challenge some assumptions and try to experience car-based social clubs in a different way. I joined up with the local Hagerty group for some cars/coffee events, group drives. A month ago I showed my '94 Camaro I rescued last fall at Radwood. Had a good time, but, there was some sitting around with the car and that's the part of shows I don't enjoy as much. I prefer to be a spectator, walk the show, grab a burger, go home.   Radwood was the only era-limited event, but where it had strict model year limitations, it made it up in variety. Having Jason Camissa there was also a hoot.   Where I see old 50's car shows, doo-wop and winga dinga music stuff fading out, same with "only" vintage muscle clubs, it seems to be the activity-based clubs/events which are gaining strong popularity. Places where all cars and interests come together.

  • GM-Trucks.com Clubs

  • Popular Contributors

×
×
  • Create New...