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Does this seem shady?

EOD2336

By EOD2336
in Troubleshooting & Recalls

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EOD2336 Enthusiast

EOD2336

Posted
  • Author
Posted

At this point it's whatever. If you go by the service request it's at day 24 for this repair alone. A local attorney is taking my case for free and going to bill GM

Dnt Senior Enthusiast

Dnt

Posted
Posted

Dang man what a hassle the OP seems to have more patience than I would LOL. .

EOD2336 Enthusiast

EOD2336

Posted
  • Author
Posted

Here's some icing for the cake.

 

I called Monday and asked to wait for the frame and fix it properly. I talked to the dealership I bought it from and they were worried just replacing the seal would enable it to leak again down the road. They said the frame could be warped from the heat in Yuma. It gets over 120 degrees here. Over 110 for 3 months in the year.

 

Tuesday the service manager calls and said the frame arrived early and it would be done on Thursday. I asked her to save the part for me to verify replacement. It sounded fishy to me because the part wasn't scheduled for delivery until September 8. Her response, no problem we save all warranty parts that are replaced.

 

Friday they call me to let me know the truck is done. I pick the truck up and ask to see the part. The guys whips out the old seal. I ask about the frame and he let's me know they reused the old one.

 

So the service manager lied to me about the frame being sent and installed just to appease me. She could have said they were trying the seal or just waited like I asked. Lying to me is worst option in my opinion. Now I have no faith in them.

Beer Belly Enthusiast

Beer Belly

Posted
Posted

Lying to me is worst option in my opinion. Now I have no faith in them.

I agree, don't lie to me or try to baffle me with BS....be straight up.....you have the patience of a Saint.

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