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Anyone lost brakes besides me.

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Nikki S New Member

Nikki S

Posted
Posted (edited)

I had the same issue yesterday. Went to pull out of the gas station and I had to push my foot as hard as I could to come to a stop. Hardly any brakes. I had the same error messages shown in the pictures in this forum. My truck is at the dealership. They called and told me it was a faulty master cylinder. I've only had the truck a few months. Brand new 2019 GMC AT4. They said the part is on backorder and they have no idea when they will get it in. They said with the strike there are a lot of parts on backorder. I called GM Headquarters to report the issue. It is important to get this issue documented to have a recall put in motion! I urge everyone to call GM headquarters to report the issue! I also urge everyone to file a report on www.safercar.gov because they will investigate and if they have enough complaints they can make the recall happen.

 

 

11/8/19  -  I picked up my truck today. Everything has been fixed. There was a delay getting the replacement part which I believe to be due to the strike. I'm sure this is issue is going to end up being a recall. It all depends upon how many people call and report it. If you have to wait for your truck longer than a month, you definitely should call GM Headquarters and have them open a case. When your truck is finally fixed, they can offer you compensation for your loss.

Edited by Nikki S
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Enough
Enough

You've documented on a public forum that your truck has brake issues and continue to drive it hoping maybe it won't happen again.   If it were my truck it would be at the dealer to be fixed

Shawn O'Leary
Shawn O'Leary

That's me with my Denali in the picture....

Pinnacle
Pinnacle

Turn off the caps and start using punctuation. 

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Pete’s Enthusiast

Pete’s

Posted
Posted (edited)

This just happened to me too!  I have a 2019 LT crew cab, 3200 miles on it, no codes or lights came on.  What the hell, I had my daughter in the truck with me and it’s Halloween! I could have hit a kid!   I came right home and I just decided to google this and I found this.  I‘m reporting this to the dealer first thing tomorrow morning because this is definitely a malfunction.  I hope mine works the next time I start it because I am home now and I haven’t driven it again. 

Edited by Pete’s
Keebss Enthusiast

Keebss

Posted
Posted

We bought a new 2019 Silverado on Monday night. Wednesday night we had the brake system failure issue. And it wasn’t a faulty warning, we didn’t have any brakes. Tried backing out of the parking space and we had to roll to a stop. No response from brakes. They towed it and did the usual reprogramming a few of you spoke of. 
 

after you had the reprogramming done did it happen again? Or was it just a one time issue for you?

Philip Enthusiast

Philip

Posted
Posted
On 10/31/2019 at 10:55 PM, Pete’s said:

This just happened to me too!  I have a 2019 LT crew cab, 3200 miles on it, no codes or lights came on.  What the hell, I had my daughter in the truck with me and it’s Halloween! I could have hit a kid!   I came right home and I just decided to google this and I found this.  I‘m reporting this to the dealer first thing tomorrow morning because this is definitely a malfunction.  I hope mine works the next time I start it because I am home now and I haven’t driven it again. 

 

1 hour ago, Keebss said:

We bought a new 2019 Silverado on Monday night. Wednesday night we had the brake system failure issue. And it wasn’t a faulty warning, we didn’t have any brakes. Tried backing out of the parking space and we had to roll to a stop. No response from brakes. They towed it and did the usual reprogramming a few of you spoke of. 
 

after you had the reprogramming done did it happen again? Or was it just a one time issue for you?

Mine has now been in the garage 77days today. Owned it for 78 days. Good luck because GM is not going to do anything except deny. 3rd car payment and drove it 1 day. 

Keebss Enthusiast

Keebss

Posted
Posted
12 minutes ago, Philip said:

 

Mine has now been in the garage 77days today. Owned it for 78 days. Good luck because GM is not going to do anything except deny. 3rd car payment and drove it 1 day. 

Have you reported yours to NHTSA? If not, it is very quick and easy. I did mine on the phone and it took maybe 5 minutes and absolutely no hassle. 

Philip Enthusiast

Philip

Posted
Posted
25 minutes ago, Philip said:

 

Mine has now been in the garage 77days today. Owned it for 78 days. Good luck because GM is not going to do anything except deny. 3rd car payment and drove it 1 day. 

I did about 75 days ago. Have not heard anything since. 

Pete’s Enthusiast

Pete’s

Posted
Posted

Got my truck back yesterday and they reprogrammed the brakes and told me that should have taken care of the problem and that they couldn’t replicate it.  I’m not happy with “Should” and quite honestly this will be the last GM vehicle I ever buy.  

Keebss Enthusiast

Keebss

Posted
Posted
On 10/31/2019 at 9:55 PM, Pete’s said:

This just happened to me too!  I have a 2019 LT crew cab, 3200 miles on it, no codes or lights came on.  What the hell, I had my daughter in the truck with me and it’s Halloween! I could have hit a kid!   I came right home and I just decided to google this and I found this.  I‘m reporting this to the dealer first thing tomorrow morning because this is definitely a malfunction.  I hope mine works the next time I start it because I am home now and I haven’t driven it again. 

 

4 hours ago, Philip said:

I did about 75 days ago. Have not heard anything since. 

 

On 10/25/2019 at 5:13 PM, Nikki S said:

I had the same issue yesterday. Went to pull out of the gas station and I had to push my foot as hard as I could to come to a stop. Hardly any brakes. I had the same error messages shown in the pictures in this forum. My truck is at the dealership. They called and told me it was a faulty master cylinder. I've only had the truck a few months. Brand new 2019 GMC AT4. They said the part is on backorder and they have no idea when they will get it in. They said with the strike there are a lot of parts on backorder. I called GM Headquarters to report the issue. It is important to get this issue documented to have a recall put in motion! I urge everyone to call GM headquarters to report the issue! I also urge everyone to file a report on www.safercar.gov because they will investigate and if they have enough complaints they can make the recall happen.

 

 

11/8/19  -  I picked up my truck today. Everything has been fixed. There was a delay getting the replacement part which I believe to be due to the strike. I'm sure this is issue is going to end up being a recall. It all depends upon how many people call and report it. If you have to wait for your truck longer than a month, you definitely should call GM Headquarters and have them open a case. When your truck is finally fixed, they can offer you compensation for your loss.


 

making a report with the NHTSA will help the government force GM to recall. GM is known for failing to issue recalls until the issue causes a fatality. They just bury the problem. So by doing this it doesn’t leave the decision up to GM. 
 

I also don’t know how tech savvy y’all are but also complain on Twitter. I’ve been tweeting and harassing their twitter accounts (@chevytrucks and @chevrolet and @gm) since this happened. They can’t control what people see on Twitter like they can through other social media outlets. If enough people do that other people will start taking notice. You can also tag the NHTSA in tweets (@NHTSAgov), it makes Chevy nervous. 
 

we truly were just a mere 5 minutes from getting on the interstate with our baby in tow. In Fort Worth, during evening traffic. It was also pouring down rain. Had we gotten on the interstate and it happened it would have been tragic. This issue should have been fixed long before I ever bought my truck had GM done the right thing and issued a recall when these problems started happening back in January. So I’m pissed. 

Philip Enthusiast

Philip

Posted
Posted
5 hours ago, Pete’s said:

Got my truck back yesterday and they reprogrammed the brakes and told me that should have taken care of the problem and that they couldn’t replicate it.  I’m not happy with “Should” and quite honestly this will be the last GM vehicle I ever buy.  

The lawyer for the dealership said in a letter I don’t know what the problem is we are giving him a vehicle to ride. Mine only had 273 miles on it when the brake failure happened. It has been in the garage 77 out of 78 days and the lawyer said it SHOULD fix my problems when they get it fixed. Who wants to take a chance on SHOULD?

lappdog37 New Member

lappdog37

Posted
Posted

My truck has been in the shop for about a month now and the part has come in says the dealer yesterday so I am waiting on them to put the master cylinder and brake booster on 

JimCost2014 Senior Enthusiast

JimCost2014

Posted
Posted
9 hours ago, Philip said:

I did about 75 days ago. Have not heard anything since. 

Honestly, I would open a claim with GM (if you already have not) and go through the process of a buy back.

 

Personally, I would not let the future of my truck be in the hands of any branch of our government. And pissing off a global giant may not be the best route, if they even care about your posts.

 

How is your relationship with the dealership at this point? They can be your biggest asset in getting out, or having the truck fixed.

 

Have gone through both a "trade allowance" and a "buy back" since 2014, and it is not fun, but it is an end to the means.

Philip Enthusiast

Philip

Posted
Posted
11 hours ago, lappdog37 said:

My truck has been in the shop for about a month now and the part has come in says the dealer yesterday so I am waiting on them to put the master cylinder and brake booster on 

I don’t know how here were my codes that popped up. I have arbitration set up on the 18th. I don’t know what codes the rest had. I didn’t take a picture of all my instruments panel lights on such as engine etc. 

1E206EFD-0BA7-475C-A4AB-20FE02B1EBA9.jpeg

F1F39B33-21DD-4163-AB2F-90DBFA530B2E.jpeg

92C867D5-A370-4924-BAFC-ED43E444294C.jpeg

35234BB7-93F1-4CEA-9347-F3E50B2EF708.jpeg

Philip Enthusiast

Philip

Posted
Posted
9 hours ago, JimCost2014 said:

Honestly, I would open a claim with GM (if you already have not) and go through the process of a buy back.

 

Personally, I would not let the future of my truck be in the hands of any branch of our government. And pissing off a global giant may not be the best route, if they even care about your posts.

 

How is your relationship with the dealership at this point? They can be your biggest asset in getting out, or having the truck fixed.

 

Have gone through both a "trade allowance" and a "buy back" since 2014, and it is not fun, but it is an end to the means.

I had total brake failure on August 23rd and noticed the dealership immediately. I filed a complaint with GM on the 24th and have been fighting since. I have filed a complaint with the NHTSA, Attorney General and BBB.   I have been on social media and finally have arbitration scheduled on November 18. I don’t think there is a win, win situation. They want to depreciate my vehicle with 273 miles. 

Booger T Enthusiast

Booger T

Posted
Posted

Well mine did it again, happened back in January and they replaced the master cylinder, all seemed good until this evening.  When I started truck there was a popping noise coming from somewhere behind the steering area, had never heard this before. When I put it in gear the noise quit and dash lit up like a Christmas tree. Bout smoked two deer on way home because of very little brake.

IMG_0419.jpg

IMG_0420.jpg

IMG_0421.jpg

Colossus Senior Enthusiast

Colossus

Posted
Posted
10 hours ago, Philip said:

I had total brake failure on August 23rd and noticed the dealership immediately. I filed a complaint with GM on the 24th and have been fighting since. I have filed a complaint with the NHTSA, Attorney General and BBB.   I have been on social media and finally have arbitration scheduled on November 18. I don’t think there is a win, win situation. They want to depreciate my vehicle with 273 miles. 

Depreciation happens the moment you drive it off the lot.  It goes from new to used at that point.  You won't be able to change that. 

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