Jump to content

Recommended Posts

Posted

Dilemma....

 

I have the effected front end (I verified the RPO codes with my build sheet). If I go under the truck I can move the CV driveshaft just like the one in the video.

 

My dilemma is that my truck has never made a peep. No jingle, no clanking...nothing. I've got 14,500 miles on it. However, I worry that 1) it will start making noises at some point and 2) that the slop/play in the shaft can't be good for the drivetrain longevity.

 

Should I ask my dealer to fix and how should I go about it? I would like to read the bulletin. If anybody has it please post.

Posted
On 8/6/2019 at 11:39 AM, Dmscarfd57 said:

According to the service manager at my dealership, GM has a bulletin out for a fix for the jingle. They are replacing seals and rings in the front as well as the driveshaft. Parts are on their way from Michigan. He said they got notified last night about the fix! 

 

Do you have the bulletin number or some "key words" ie, jingle, clang, etc,  that will assist my service writer in finding this bulletin?

Posted
9 hours ago, fish_guru said:

Dilemma....

 

I have the effected front end (I verified the RPO codes with my build sheet). If I go under the truck I can move the CV driveshaft just like the one in the video.

 

My dilemma is that my truck has never made a peep. No jingle, no clanking...nothing. I've got 14,500 miles on it. However, I worry that 1) it will start making noises at some point and 2) that the slop/play in the shaft can't be good for the drivetrain longevity.

 

Should I ask my dealer to fix and how should I go about it? I would like to read the bulletin. If anybody has it please post.

Same axle, same movement and same lack of noise. I’ll get it fixed, but wait awhile for the tech to ge fluent in the repair. 

Posted
16 hours ago, fish_guru said:

Dilemma....

 

I have the effected front end (I verified the RPO codes with my build sheet). If I go under the truck I can move the CV driveshaft just like the one in the video.

 

My dilemma is that my truck has never made a peep. No jingle, no clanking...nothing. I've got 14,500 miles on it. However, I worry that 1) it will start making noises at some point and 2) that the slop/play in the shaft can't be good for the drivetrain longevity.

 

Should I ask my dealer to fix and how should I go about it? I would like to read the bulletin. If anybody has it please post.

If you’re not hearing anything then I don’t see why you wouldn’t at least wait until some of the other guys here report back that are going forward with the repair to make sure this is going to do it. I doubt waiting 2-3 weeks is going to take that much more away from the longevity than your mileage already might have. I hope that makes some sort of sense, in addition to what was pointed out about the techs getting familiar with the repairs.

 

Just think about what all has been done with the clunking on the 8 speed tranny up to this point & GM is basically still playing a guessing game (or just plain playing dumb) with all that crap.

Posted
6 hours ago, Wheelguy said:

If you’re not hearing anything then I don’t see why you wouldn’t at least wait until some of the other guys here report back that are going forward with the repair to make sure this is going to do it. I doubt waiting 2-3 weeks is going to take that much more away from the longevity than your mileage already might have. I hope that makes some sort of sense, in addition to what was pointed out about the techs getting familiar with the repairs.

 

Just think about what all has been done with the clunking on the 8 speed tranny up to this point & GM is basically still playing a guessing game (or just plain playing dumb) with all that crap.

I totally agree with the waiting thing. I've been following this thread since it's inception but haven't posted until a fix was in simply because I didn't have any of the same symptoms you guys have had.

 

I'm just worried that if I bring it in there without it making noise GM is not going to approve a warranty repair. That's why I'm curious to read the actual wording of the TSB.

Posted
5 hours ago, fish_guru said:

I totally agree with the waiting thing. I've been following this thread since it's inception but haven't posted until a fix was in simply because I didn't have any of the same symptoms you guys have had.

 

I'm just worried that if I bring it in there without it making noise GM is not going to approve a warranty repair. That's why I'm curious to read the actual wording of the TSB.

I understand. My dealership is pretty good about honoring the bulletins. It should mention the specific axle RPO (SU4) and for my dealer that would probably be enough for them to fix it. I would think the play in it alone would be enough.

Posted

Anyone have their truck fixed yet? 

 

How long did the repair take? Did it work? Does the axle/differential connection feel solid (not move) in 2WD? 

Posted

My dealership was not allowed to order my parts to fix it because I had filed a complaint with the BBB. Irony at its finest. I’ve had transmission problems as well as lifters collapsing and a minor seat rattle. Wanted a buyback but have been turned down twice. If I was GM I wouldn’t want to buy my truck back either. I have zero confidence in GM taking care of their customers. This purchase has been a nightmare 

Posted
1 hour ago, lworley said:

My dealership was not allowed to order my parts to fix it because I had filed a complaint with the BBB. Irony at its finest. I’ve had transmission problems as well as lifters collapsing and a minor seat rattle. Wanted a buyback but have been turned down twice. If I was GM I wouldn’t want to buy my truck back either. I have zero confidence in GM taking care of their customers. This purchase has been a nightmare 

So now they wont fix it all?  Do you have to wait until the BBB claim is over?  what happens if the truck has some sort of failure that leaves it undriveable? 

Posted
1 hour ago, lworley said:

My dealership was not allowed to order my parts to fix it because I had filed a complaint with the BBB. Irony at its finest. I’ve had transmission problems as well as lifters collapsing and a minor seat rattle. Wanted a buyback but have been turned down twice. If I was GM I wouldn’t want to buy my truck back either. I have zero confidence in GM taking care of their customers. This purchase has been a nightmare 

That is against the law, even if you have a lawyer hired and pursuing Lemon Law, they still have to fix the truck, especially if a fix becomes available like this.  I would take all of this and go get a good Lemon Law lawyer and you'll be squared away.

Posted

Dealership called me today. They have the parts and are ready for my appointment tomorrow morning. Super excited. I’ll keep you posted


Sent from my iPhone using Tapatalk

Posted
13 hours ago, derek01f said:

That is against the law, even if you have a lawyer hired and pursuing Lemon Law, they still have to fix the truck, especially if a fix becomes available like this.  I would take all of this and go get a good Lemon Law lawyer and you'll be squared away.

I have been in touch with an attorney and I guess I'm hoping GM will make it right without having to go that route.  I more than have enough prerequisites to go the lemon law way and I can't figure why GM wouldn't just get me a new truck instead of turning me against them and losing a customer.  Now I just want my money back and get out of my loan with GM.  I loved all my Silverados but will most likely never buy another one.  

Posted
7 hours ago, Thejet07 said:

Dealership called me today. They have the parts and are ready for my appointment tomorrow morning. Super excited. I’ll keep you posted


Sent from my iPhone using Tapatalk

Do you know what the parts consist of? 

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Latest Articles

  • Posts

    • Welcome back! No, it definitely doesn't pass the sniff test. Even "ceasefire" needs an alternative definition these days.    $5.29 at Kroger today
    • That makes sense, and I think you are describing the real product problem. Capturing data is the easy part. If the owner or technician has to manually dig through five minutes of millisecond-level logs, the product has already failed. The device would be at the ECM harness, not at the OBD port, so I agree that data retrieval and event marking need to be thought through carefully. The way I am thinking about the architecture is: The recorder itself should not depend on a phone, app, Bluetooth, Wi-Fi, or cloud connection to capture the event. It should always keep a local rolling buffer and lock the event locally. A button, phone app, or small cabin device would only act as an event marker. If the driver feels a stumble and presses the button 10–30 seconds later, the pre-buffer has to already contain the useful data. For data retrieval, the practical options would be a sealed service USB lead, Wi-Fi download, or a phone/cabin companion device. I would not expect the owner to remove the ECM-side module or work with raw files directly. The cloud or AI side would be for interpretation, not for capturing the event. The truck may have no connection when the issue happens, so the evidence has to be saved locally first. After that, cloud processing could help decode the data, compare it against baselines, and generate a readable report. For the first version, I would keep the automatic triggers conservative and objective: driver event marker bus-off error passive voltage drop / brownout device reset FIFO or queue overflow a normally periodic message disappearing side-to-side communication mismatch, if the topology supports that For “learning normal,” I agree with your point, but I would not want to overclaim it as automatic root-cause diagnosis at first. A realistic first step would be learned baseline comparison for that specific vehicle and operating condition. For example, a value would only be compared against similar conditions: RPM range load / MAP throttle position gear / vehicle speed coolant and oil temperature battery voltage AFM/DFM state, if decoded and validated Then the report could flag things like: this periodic message disappeared compared with its normal timing this value deviated from this vehicle’s normal range under similar conditions the same abnormal pattern repeated after the same type of event the anomaly occurred together with voltage, oil-pressure, misfire, or communication changes But I would still call that “abnormal pattern detected,” not “replace this part,” unless there is enough validated repair data behind it. So the intended product would not be “here is a huge log.” It would need to be an event package: what triggered the capture how much pre/post data was preserved what changed before and after the event whether the device itself reset, overflowed, or saw a bus error selected graphs around the event raw data only as supporting evidence From your perspective, what would make this kind of report useful instead of just another datalog? For example: What are the top 5 parameters or events you would want highlighted first? Would you trust a learned baseline for that specific vehicle, or would you prefer fixed thresholds? How much false-positive flagging would be acceptable before you stopped looking at the reports? What would a one-page report need to show for an independent shop to take it seriously? For misfire, AFM/DFM, oil pressure, or U-code complaints, what would you want the tool to flag automatically?
    • 2024 Silverado 2500 HD LTZ grille no camera Parts list   84603331 84913656 84913657 84913654 84913655 84911567 84911568 85646092 85646093 85797921 85797922   11570637  x10-15   grille/bumper bolts 11546500  x10      grille clips 11571006  x10      push/retainer clips 11546454  x6       nut retainers 11611609  x6       M5 bolts 11610700  x6       molding/trim retainers
    • And use RA's 5% discount code if you buy from them.  google for the code, one is always available.
    • Just don't turn the steering wheel as much?
  • GM-Trucks.com Clubs

  • Popular Contributors

×
×
  • Create New...