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Jingle jingle underneath only in 2wd

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fish_guru Enthusiast

fish_guru

Posted
Posted

Dilemma....

 

I have the effected front end (I verified the RPO codes with my build sheet). If I go under the truck I can move the CV driveshaft just like the one in the video.

 

My dilemma is that my truck has never made a peep. No jingle, no clanking...nothing. I've got 14,500 miles on it. However, I worry that 1) it will start making noises at some point and 2) that the slop/play in the shaft can't be good for the drivetrain longevity.

 

Should I ask my dealer to fix and how should I go about it? I would like to read the bulletin. If anybody has it please post.

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Limelight
Limelight

Dude the constant trolling is old. You sold your “Sad Chevy” so move on and enjoy your Ford. Really-  head on over to that Forum and enjoy your truck and let us enjoy ours. Every brand has proble

Thejet07
Thejet07

Truck is ready to be picked up. I will look to see the numbers on my axle and take a picture. Shocked they called me late today and not late tomorrow. Gm also called me yesterday wanting to talk about

ILSilverado
ILSilverado

So the Truck is back and so far no noise at all. Let's hope it stays that way. Will post updates .

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RAYS B4U Enthusiast

RAYS B4U

Posted
Posted
On 8/6/2019 at 11:39 AM, Dmscarfd57 said:

According to the service manager at my dealership, GM has a bulletin out for a fix for the jingle. They are replacing seals and rings in the front as well as the driveshaft. Parts are on their way from Michigan. He said they got notified last night about the fix! 

 

Do you have the bulletin number or some "key words" ie, jingle, clang, etc,  that will assist my service writer in finding this bulletin?

bshort Enthusiast

bshort

Posted
Posted
9 hours ago, fish_guru said:

Dilemma....

 

I have the effected front end (I verified the RPO codes with my build sheet). If I go under the truck I can move the CV driveshaft just like the one in the video.

 

My dilemma is that my truck has never made a peep. No jingle, no clanking...nothing. I've got 14,500 miles on it. However, I worry that 1) it will start making noises at some point and 2) that the slop/play in the shaft can't be good for the drivetrain longevity.

 

Should I ask my dealer to fix and how should I go about it? I would like to read the bulletin. If anybody has it please post.

Same axle, same movement and same lack of noise. I’ll get it fixed, but wait awhile for the tech to ge fluent in the repair. 

Wheelguy Enthusiast

Wheelguy

Posted
Posted
16 hours ago, fish_guru said:

Dilemma....

 

I have the effected front end (I verified the RPO codes with my build sheet). If I go under the truck I can move the CV driveshaft just like the one in the video.

 

My dilemma is that my truck has never made a peep. No jingle, no clanking...nothing. I've got 14,500 miles on it. However, I worry that 1) it will start making noises at some point and 2) that the slop/play in the shaft can't be good for the drivetrain longevity.

 

Should I ask my dealer to fix and how should I go about it? I would like to read the bulletin. If anybody has it please post.

If you’re not hearing anything then I don’t see why you wouldn’t at least wait until some of the other guys here report back that are going forward with the repair to make sure this is going to do it. I doubt waiting 2-3 weeks is going to take that much more away from the longevity than your mileage already might have. I hope that makes some sort of sense, in addition to what was pointed out about the techs getting familiar with the repairs.

 

Just think about what all has been done with the clunking on the 8 speed tranny up to this point & GM is basically still playing a guessing game (or just plain playing dumb) with all that crap.

fish_guru Enthusiast

fish_guru

Posted
Posted
6 hours ago, Wheelguy said:

If you’re not hearing anything then I don’t see why you wouldn’t at least wait until some of the other guys here report back that are going forward with the repair to make sure this is going to do it. I doubt waiting 2-3 weeks is going to take that much more away from the longevity than your mileage already might have. I hope that makes some sort of sense, in addition to what was pointed out about the techs getting familiar with the repairs.

 

Just think about what all has been done with the clunking on the 8 speed tranny up to this point & GM is basically still playing a guessing game (or just plain playing dumb) with all that crap.

I totally agree with the waiting thing. I've been following this thread since it's inception but haven't posted until a fix was in simply because I didn't have any of the same symptoms you guys have had.

 

I'm just worried that if I bring it in there without it making noise GM is not going to approve a warranty repair. That's why I'm curious to read the actual wording of the TSB.

Wheelguy Enthusiast

Wheelguy

Posted
Posted
5 hours ago, fish_guru said:

I totally agree with the waiting thing. I've been following this thread since it's inception but haven't posted until a fix was in simply because I didn't have any of the same symptoms you guys have had.

 

I'm just worried that if I bring it in there without it making noise GM is not going to approve a warranty repair. That's why I'm curious to read the actual wording of the TSB.

I understand. My dealership is pretty good about honoring the bulletins. It should mention the specific axle RPO (SU4) and for my dealer that would probably be enough for them to fix it. I would think the play in it alone would be enough.

fish_guru Enthusiast

fish_guru

Posted
Posted

Anyone have their truck fixed yet? 

 

How long did the repair take? Did it work? Does the axle/differential connection feel solid (not move) in 2WD? 

lworley Enthusiast

lworley

Posted
Posted

My dealership was not allowed to order my parts to fix it because I had filed a complaint with the BBB. Irony at its finest. I’ve had transmission problems as well as lifters collapsing and a minor seat rattle. Wanted a buyback but have been turned down twice. If I was GM I wouldn’t want to buy my truck back either. I have zero confidence in GM taking care of their customers. This purchase has been a nightmare 

ct_corey Enthusiast

ct_corey

Posted
Posted
1 hour ago, lworley said:

My dealership was not allowed to order my parts to fix it because I had filed a complaint with the BBB. Irony at its finest. I’ve had transmission problems as well as lifters collapsing and a minor seat rattle. Wanted a buyback but have been turned down twice. If I was GM I wouldn’t want to buy my truck back either. I have zero confidence in GM taking care of their customers. This purchase has been a nightmare 

So now they wont fix it all?  Do you have to wait until the BBB claim is over?  what happens if the truck has some sort of failure that leaves it undriveable? 

derek01f Enthusiast

derek01f

Posted
Posted
1 hour ago, lworley said:

My dealership was not allowed to order my parts to fix it because I had filed a complaint with the BBB. Irony at its finest. I’ve had transmission problems as well as lifters collapsing and a minor seat rattle. Wanted a buyback but have been turned down twice. If I was GM I wouldn’t want to buy my truck back either. I have zero confidence in GM taking care of their customers. This purchase has been a nightmare 

That is against the law, even if you have a lawyer hired and pursuing Lemon Law, they still have to fix the truck, especially if a fix becomes available like this.  I would take all of this and go get a good Lemon Law lawyer and you'll be squared away.

Thejet07 Enthusiast

Thejet07

Posted
Posted

Dealership called me today. They have the parts and are ready for my appointment tomorrow morning. Super excited. I’ll keep you posted


Sent from my iPhone using Tapatalk

lworley Enthusiast

lworley

Posted
Posted
13 hours ago, derek01f said:

That is against the law, even if you have a lawyer hired and pursuing Lemon Law, they still have to fix the truck, especially if a fix becomes available like this.  I would take all of this and go get a good Lemon Law lawyer and you'll be squared away.

I have been in touch with an attorney and I guess I'm hoping GM will make it right without having to go that route.  I more than have enough prerequisites to go the lemon law way and I can't figure why GM wouldn't just get me a new truck instead of turning me against them and losing a customer.  Now I just want my money back and get out of my loan with GM.  I loved all my Silverados but will most likely never buy another one.  

bshort Enthusiast

bshort

Posted
Posted
7 hours ago, Thejet07 said:

Dealership called me today. They have the parts and are ready for my appointment tomorrow morning. Super excited. I’ll keep you posted


Sent from my iPhone using Tapatalk

Do you know what the parts consist of? 

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