Jump to content

Recommended Posts

Posted

Dilemma....

 

I have the effected front end (I verified the RPO codes with my build sheet). If I go under the truck I can move the CV driveshaft just like the one in the video.

 

My dilemma is that my truck has never made a peep. No jingle, no clanking...nothing. I've got 14,500 miles on it. However, I worry that 1) it will start making noises at some point and 2) that the slop/play in the shaft can't be good for the drivetrain longevity.

 

Should I ask my dealer to fix and how should I go about it? I would like to read the bulletin. If anybody has it please post.

Posted
On 8/6/2019 at 11:39 AM, Dmscarfd57 said:

According to the service manager at my dealership, GM has a bulletin out for a fix for the jingle. They are replacing seals and rings in the front as well as the driveshaft. Parts are on their way from Michigan. He said they got notified last night about the fix! 

 

Do you have the bulletin number or some "key words" ie, jingle, clang, etc,  that will assist my service writer in finding this bulletin?

Posted
9 hours ago, fish_guru said:

Dilemma....

 

I have the effected front end (I verified the RPO codes with my build sheet). If I go under the truck I can move the CV driveshaft just like the one in the video.

 

My dilemma is that my truck has never made a peep. No jingle, no clanking...nothing. I've got 14,500 miles on it. However, I worry that 1) it will start making noises at some point and 2) that the slop/play in the shaft can't be good for the drivetrain longevity.

 

Should I ask my dealer to fix and how should I go about it? I would like to read the bulletin. If anybody has it please post.

Same axle, same movement and same lack of noise. I’ll get it fixed, but wait awhile for the tech to ge fluent in the repair. 

Posted
16 hours ago, fish_guru said:

Dilemma....

 

I have the effected front end (I verified the RPO codes with my build sheet). If I go under the truck I can move the CV driveshaft just like the one in the video.

 

My dilemma is that my truck has never made a peep. No jingle, no clanking...nothing. I've got 14,500 miles on it. However, I worry that 1) it will start making noises at some point and 2) that the slop/play in the shaft can't be good for the drivetrain longevity.

 

Should I ask my dealer to fix and how should I go about it? I would like to read the bulletin. If anybody has it please post.

If you’re not hearing anything then I don’t see why you wouldn’t at least wait until some of the other guys here report back that are going forward with the repair to make sure this is going to do it. I doubt waiting 2-3 weeks is going to take that much more away from the longevity than your mileage already might have. I hope that makes some sort of sense, in addition to what was pointed out about the techs getting familiar with the repairs.

 

Just think about what all has been done with the clunking on the 8 speed tranny up to this point & GM is basically still playing a guessing game (or just plain playing dumb) with all that crap.

Posted
6 hours ago, Wheelguy said:

If you’re not hearing anything then I don’t see why you wouldn’t at least wait until some of the other guys here report back that are going forward with the repair to make sure this is going to do it. I doubt waiting 2-3 weeks is going to take that much more away from the longevity than your mileage already might have. I hope that makes some sort of sense, in addition to what was pointed out about the techs getting familiar with the repairs.

 

Just think about what all has been done with the clunking on the 8 speed tranny up to this point & GM is basically still playing a guessing game (or just plain playing dumb) with all that crap.

I totally agree with the waiting thing. I've been following this thread since it's inception but haven't posted until a fix was in simply because I didn't have any of the same symptoms you guys have had.

 

I'm just worried that if I bring it in there without it making noise GM is not going to approve a warranty repair. That's why I'm curious to read the actual wording of the TSB.

Posted
5 hours ago, fish_guru said:

I totally agree with the waiting thing. I've been following this thread since it's inception but haven't posted until a fix was in simply because I didn't have any of the same symptoms you guys have had.

 

I'm just worried that if I bring it in there without it making noise GM is not going to approve a warranty repair. That's why I'm curious to read the actual wording of the TSB.

I understand. My dealership is pretty good about honoring the bulletins. It should mention the specific axle RPO (SU4) and for my dealer that would probably be enough for them to fix it. I would think the play in it alone would be enough.

Posted

Anyone have their truck fixed yet? 

 

How long did the repair take? Did it work? Does the axle/differential connection feel solid (not move) in 2WD? 

Posted

My dealership was not allowed to order my parts to fix it because I had filed a complaint with the BBB. Irony at its finest. I’ve had transmission problems as well as lifters collapsing and a minor seat rattle. Wanted a buyback but have been turned down twice. If I was GM I wouldn’t want to buy my truck back either. I have zero confidence in GM taking care of their customers. This purchase has been a nightmare 

Posted
1 hour ago, lworley said:

My dealership was not allowed to order my parts to fix it because I had filed a complaint with the BBB. Irony at its finest. I’ve had transmission problems as well as lifters collapsing and a minor seat rattle. Wanted a buyback but have been turned down twice. If I was GM I wouldn’t want to buy my truck back either. I have zero confidence in GM taking care of their customers. This purchase has been a nightmare 

So now they wont fix it all?  Do you have to wait until the BBB claim is over?  what happens if the truck has some sort of failure that leaves it undriveable? 

Posted
1 hour ago, lworley said:

My dealership was not allowed to order my parts to fix it because I had filed a complaint with the BBB. Irony at its finest. I’ve had transmission problems as well as lifters collapsing and a minor seat rattle. Wanted a buyback but have been turned down twice. If I was GM I wouldn’t want to buy my truck back either. I have zero confidence in GM taking care of their customers. This purchase has been a nightmare 

That is against the law, even if you have a lawyer hired and pursuing Lemon Law, they still have to fix the truck, especially if a fix becomes available like this.  I would take all of this and go get a good Lemon Law lawyer and you'll be squared away.

Posted

Dealership called me today. They have the parts and are ready for my appointment tomorrow morning. Super excited. I’ll keep you posted


Sent from my iPhone using Tapatalk

Posted
13 hours ago, derek01f said:

That is against the law, even if you have a lawyer hired and pursuing Lemon Law, they still have to fix the truck, especially if a fix becomes available like this.  I would take all of this and go get a good Lemon Law lawyer and you'll be squared away.

I have been in touch with an attorney and I guess I'm hoping GM will make it right without having to go that route.  I more than have enough prerequisites to go the lemon law way and I can't figure why GM wouldn't just get me a new truck instead of turning me against them and losing a customer.  Now I just want my money back and get out of my loan with GM.  I loved all my Silverados but will most likely never buy another one.  

Posted
7 hours ago, Thejet07 said:

Dealership called me today. They have the parts and are ready for my appointment tomorrow morning. Super excited. I’ll keep you posted


Sent from my iPhone using Tapatalk

Do you know what the parts consist of? 

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Forum Statistics

    250.4k
    Total Topics
    2.7m
    Total Posts
  • Member Statistics

    342,760
    Total Members
    8,960
    Most Online
    MASONV88888888
    Newest Member
    MASONV88888888
    Joined
  • Who's Online   1 Member, 0 Anonymous, 1,467 Guests (See full list)


  • Latest Articles

  • Posts

    • My 2025 Silverado 1500 had to receive a brand-new engine (long block) under warranty last month at only around 16,500 miles. Before the replacement, the truck repeatedly displayed "Engine Oil Level Low" warnings, even though the Oil Life Monitor still showed around 50% remaining after about 6,000 miles since my last oil change. After seeing the warning several times, I checked the dipstick with the engine cold, and the oil level was completely normal. The next day, the message escalated to "Add Engine Oil." At first, I assumed it was just a faulty oil level sensor, so I brought the truck to the dealership. After inspecting the engine, they found internal cylinder wall scoring and ultimately replaced the entire long block under warranty. Before this happened, I was planning to install a 4-inch lift and suspension upgrade on my truck. After needing a new engine at just 16,500 miles, I honestly don't see the point anymore. I also contacted GM to ask whether my vehicle qualified for a buyback, but I was informed that it does not at this time. Anyway, this experience has left me with serious concerns about the long-term reliability of this engine. I sincerely hope NHTSA expands the current investigation or recall to include 2025 model and performs a thorough inspection of affected vehicles. My biggest concern is that these engines may fail shortly after the powertrain warranty expires. If GM truly stands behind this engine, then at the very least, please consider extending the powertrain warranty to 10 years for affected owners. That would go a long way toward restoring customer confidence.
    • Without exception but then I'm the odd duck, right? I know what goes into that test, how it is calculated and thus how to beat it. But EPA values are often not beaten by the general public and the government has in past years adjusted the means and methods to come to those values to more closely approximate "Joe Average".    The only real trick to beating that EPA average is don't drive like "Joe Average".    It's the same method you used to profit from "Economic Migration" and in doing so beat the 'stats'. But you, like me, are not "Joe Average".     The thing you don't seem to grasp is this "Purchasing Power Index" isn't forward looking. It doesn't predict what it going to be but looks backward and states what it was. They are not telling us what the THINK, they are telling us what they MEASURED. Example:    Wife says "I'm going to lose 40 pounds by Christmas". May she does, maybe she doesn't but the doctors office who weighed her when she made that statement and again at Christmas only REPORTS what the RESULT was. You and I can banter about what was possible and what aunt Tilly did till the cows come home but the result is the result. Arguing otherwise is.....irrational. That's all I'm saying. This isn't about:      What you are calling a 'Statistic' is a RESULT not a CALCUATION and as a result the RULE. Like gravity as a rule, it can not be broken. 
    • Just wanted to say thank you for posting this. Years later, your thread is still helping Silverado owners.   I bought my 2025 Silverado 1500 in January 2025, and I've had what feels like the exact same rattle since day one. After reading your findings, I believe my truck has the same issue with the cable carrier contacting the rear sliding window. To be honest, I had pretty much given up on pursuing the issue. It wasn't until I recently drove another brand's pickup that I realized just how quiet their cabin was—and how noisy mine has been all along. On my truck, the rattle happens on almost any paved road, gets even worse on rougher pavement, and I can even hear it during braking and acceleration.   I actually referenced your thread when submitting my case to GM, hoping they'll recognize this as a recurring issue instead of treating it as an isolated incident. The reason I reached out to GM first is because my dealership told me they would need to keep the truck for at least two days just to diagnose the problem. I was concerned that even after two days, they still might not be able to identify the source of the rattle before giving the truck back to me. I had also asked a few dealerships about this issue during previous service visits, but none of them seemed to know what was causing it or had a solution. That's why I decided to contact GM directly first, hoping they might already have an official repair procedure or guidance for this issue.   I also hope GM eventually comes up with an official fix for this problem. I have a feeling there are many Silverado owners experiencing the same rattle, but most either choose to live with it or simply don't know what the cause is.   Really appreciate you taking the time to document your diagnosis. Your post is still making a difference years later.
    • I have 2 choices. 
    • Do you have access to BP fuels? Some stations have Silver 91 E-0 priced the same as their 93 E-10.  There is a local Marathon with 90 alky free for $6 a gallon but I go down the road to BP for $5-ish. They also have a 100 E-0 but that stuff is $10 a pop. 
  • GM-Trucks.com Clubs

  • Popular Contributors

×
×
  • Create New...