Jump to content

Recommended Posts

Posted
3 hours ago, Wheelguy said:

Can't speak for others but your sound seems to be louder than the odd tink tink tink sound I was hearing on the loaner which I was driving and suspect was this jingle jingle sound.  It definitely went away in 4WD.  I never noticed the sound you've recorded (if I'm hearing this right on my phone) - I could hear it in the cab without windows down at speed.

 

IMO, if you read back at the beginning of this thread & see the video posted on imgur - reach under there & grab that bell housing & it slides back & forth then you've probably got the issue & it might not have manifested just yet.  The sound I heard reminded me of very very small rocks (think sand like but fine rocks) pinging underneath - would go away as soon as put in 4WD and come right back in 2WD.

So today after work I put the truck in 4WD truck and it didn't do it. Back to 2WD and did it at take off from a stop. So it may be related.

 

Anyone have a copy of the TSB details?

Posted
4 hours ago, Sin City Trail Boss said:

 

Is that what you guys are hearing?

 

My Trail Boss is doing this.

 

According to my build sheet I do have the SU4 axle. Wonder if mine needs this repair also?

 

Build date 2/16/19

No. 

Posted

Well an update sorta.  Thursday GM called me and told me they were going to replace my truck with a new one of equal feature.  They said they'd call me back today with details but have not heard from them.   Tried calling my rep but no answer and no returned call after leaving a couple of messages.  Thursday during the call they wanted to three way call the BBB and drop my complaint immediately. I told them no and now I'm back to being ignored it seems.  Poor customer service and it doesn't seem to bother them.  I spoke with the lady from the BBB today and she said I had eligible Lemon Law case so I guess that's the route I'm gonna have to go.  Can't believe how long this has gone on and how out of touch the people that can actually really help you are. 

  • Thanks 1
Posted
On 8/16/2019 at 7:43 PM, Thejet07 said:

So dealer called and said truck is ready for pick up and all is fixed. I had left the motofab level lift kit in the truck and asked them to install it while it’s there. Well when I asked about it just now they said they will not install it in fear it will cause problems to the parts they just installed and to other components. Do they not have faith in the fix?


Sent from my iPhone using Tapatalk

I work at a dealership, not Chevy, we won't install any aftermarket parts. We don't want to liable if they fail or cause other parts to fail which would not be warranty. So no surprise to me.

Posted
9 hours ago, lworley said:

Well an update sorta.  Thursday GM called me and told me they were going to replace my truck with a new one of equal feature.  They said they'd call me back today with details but have not heard from them.   Tried calling my rep but no answer and no returned call after leaving a couple of messages.  Thursday during the call they wanted to three way call the BBB and drop my complaint immediately. I told them no and now I'm back to being ignored it seems.  Poor customer service and it doesn't seem to bother them.  I spoke with the lady from the BBB today and she said I had eligible Lemon Law case so I guess that's the route I'm gonna have to go.  Can't believe how long this has gone on and how out of touch the people that can actually really help you are. 

They're not gonna make it easy, they don't want to buy your truck back. They lose money and the BBB complaint looks bad for them. I believe a new truck for dropping the BBB case is a fair deal, if you still have the BBB case open they have nothing to lose to take it to court. And they have good lawyers.

Posted
I work at a dealership, not Chevy, we won't install any aftermarket parts. We don't want to liable if they fail or cause other parts to fail which would not be warranty. So no surprise to me.


They told me when I picked up the truck that they would install the parts but for me to wait a few thousand miles to see if the noise comes back before doing anything. I understand either way.


Sent from my iPhone using Tapatalk
  • Like 1
Posted
9 minutes ago, Thejet07 said:

Well after a little over 300 miles the noise is back. I’m soo done


Sent from my iPhone using Tapatalk

Dang! That sucks. What work was done to yours?

 

I am taking mine in soon for this. Mine doesn't sound like a jingle, its a clicking sound but I think its related since whenever I engage 4Wd it goes away.

Posted (edited)
On 8/19/2019 at 12:35 PM, Wheelguy said:

Can't speak for others but your sound seems to be louder than the odd tink tink tink sound I was hearing on the loaner which I was driving and suspect was this jingle jingle sound.  It definitely went away in 4WD.  I never noticed the sound you've recorded (if I'm hearing this right on my phone) - I could hear it in the cab without windows down at speed.

 

IMO, if you read back at the beginning of this thread & see the video posted on imgur - reach under there & grab that bell housing & it slides back & forth then you've probably got the issue & it might not have manifested just yet.  The sound I heard reminded me of very very small rocks (think sand like but fine rocks) pinging underneath - would go away as soon as put in 4WD and come right back in 2WD.

So I went under and grabbed the shaft, and it does move forward and back. Is this not supposed to happen?

 

I didn't hear any clicking or noises while doing it though. 

Edited by Sin City Trail Boss
Posted

That’s the exact same sound I have but it quieter hearing from the inside of the truck and that it’s coming from the driver side dash area. Driving me nuts.


Sent from my iPhone using Tapatalk

Posted
5 minutes ago, morriseau said:

That’s the exact same sound I have but it quieter hearing from the inside of the truck and that it’s coming from the driver side dash area. Driving me nuts.


Sent from my iPhone using Tapatalk

Do you have the jingle or clicking like mine?

Posted
27 minutes ago, Thejet07 said:

Well after a little over 300 miles the noise is back. I’m soo done


Sent from my iPhone using Tapatalk

So the apparent fix didn't fix yours?

Posted
Do you have the jingle or clicking like mine?

Mine is a clicking. I don’t know how to post a video on here then I would show you. Shop can’t replicate the sound apparently which is a bummer.


Sent from my iPhone using Tapatalk
Posted (edited)
50 minutes ago, Sin City Trail Boss said:

So I went under and grabbed the shaft, and it does move forward and back. Is this not supposed to happen?

 

I didn't hear any clicking or noises while doing it though. 

I'm not sure if it's supposed to happen or not - doesn't seem to me like it would be something sensible but I'm not a mechanic either.  Just referencing what was a supposed symptom.

 

I'm just letting you know the specifics others have reported & what I experienced & heard in the loaner I was driving for 3 weeks.  I didn't grab the bell housing to check it, but I did test the 4WD portion & the sound I heard went away in 2WD so I jumped to the conclusion it was the same thing.  Your sound, if what I was hearing in the video is "the sound" about which you're concerned (the clinking), isn't what I would ever classify as a jingle and I didn't have to stop & go to make it happen in the loaner.  For me, it happened at speed while driving around and was a consistent sound, meaning it keeps happening without ever braking.

 

At the same time, I can't say for sure your sound isn't related to everyone else's concerns.  Make sense?  If you're truly worried about it, take it into the dealership and at least get a diagnosis - maybe it's something completely different, which is very possible, and they can fix it.  Sure, it's a PITA but knowing what it is and the status of the problem might give you a bit of relief if it's really getting to you, which I can completely understand.  Just trying to help you self diagnose if that's what you're after.  Ultimately, it's up to you.

 

I wish I could help you more - I'm experiencing annoying/concerning noises myself but they've been diagnosed (dated 10/2018) and GM still hasn't found a solution for it (see thread/URL below for that one).  In that thread, the OP described similar sounds and conditions which I heard but the causes of the sounds were completely different.  The OP in that thread has yet to reference anything other than a transmission planetary gear, so not much info I could pass along to my dealer or info on what led to them pointing to the transmission.  My dealer used chassis ears to find my chirping sound (which could resemble a belt a bit) and it was a completely different area causing the sound (supposedly).

 

Edited by Wheelguy

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Forum Statistics

    250.4k
    Total Topics
    2.7m
    Total Posts
  • Member Statistics

    342,760
    Total Members
    8,960
    Most Online
    MASONV88888888
    Newest Member
    MASONV88888888
    Joined
  • Who's Online   2 Members, 0 Anonymous, 1,364 Guests (See full list)


  • Latest Articles

  • Posts

    • My 2025 Silverado 1500 had to receive a brand-new engine (long block) under warranty last month at only around 16,500 miles. Before the replacement, the truck repeatedly displayed "Engine Oil Level Low" warnings, even though the Oil Life Monitor still showed around 50% remaining after about 6,000 miles since my last oil change. After seeing the warning several times, I checked the dipstick with the engine cold, and the oil level was completely normal. The next day, the message escalated to "Add Engine Oil." At first, I assumed it was just a faulty oil level sensor, so I brought the truck to the dealership. After inspecting the engine, they found internal cylinder wall scoring and ultimately replaced the entire long block under warranty. Before this happened, I was planning to install a 4-inch lift and suspension upgrade on my truck. After needing a new engine at just 16,500 miles, I honestly don't see the point anymore. I also contacted GM to ask whether my vehicle qualified for a buyback, but I was informed that it does not at this time. Anyway, this experience has left me with serious concerns about the long-term reliability of this engine. I sincerely hope NHTSA expands the current investigation or recall to include 2025 model and performs a thorough inspection of affected vehicles. My biggest concern is that these engines may fail shortly after the powertrain warranty expires. If GM truly stands behind this engine, then at the very least, please consider extending the powertrain warranty to 10 years for affected owners. That would go a long way toward restoring customer confidence.
    • Without exception but then I'm the odd duck, right? I know what goes into that test, how it is calculated and thus how to beat it. But EPA values are often not beaten by the general public and the government has in past years adjusted the means and methods to come to those values to more closely approximate "Joe Average".    The only real trick to beating that EPA average is don't drive like "Joe Average".    It's the same method you used to profit from "Economic Migration" and in doing so beat the 'stats'. But you, like me, are not "Joe Average".     The thing you don't seem to grasp is this "Purchasing Power Index" isn't forward looking. It doesn't predict what it going to be but looks backward and states what it was. They are not telling us what the THINK, they are telling us what they MEASURED. Example:    Wife says "I'm going to lose 40 pounds by Christmas". May she does, maybe she doesn't but the doctors office who weighed her when she made that statement and again at Christmas only REPORTS what the RESULT was. You and I can banter about what was possible and what aunt Tilly did till the cows come home but the result is the result. Arguing otherwise is.....irrational. That's all I'm saying. This isn't about:      What you are calling a 'Statistic' is a RESULT not a CALCUATION and as a result the RULE. Like gravity as a rule, it can not be broken. 
    • Just wanted to say thank you for posting this. Years later, your thread is still helping Silverado owners.   I bought my 2025 Silverado 1500 in January 2025, and I've had what feels like the exact same rattle since day one. After reading your findings, I believe my truck has the same issue with the cable carrier contacting the rear sliding window. To be honest, I had pretty much given up on pursuing the issue. It wasn't until I recently drove another brand's pickup that I realized just how quiet their cabin was—and how noisy mine has been all along. On my truck, the rattle happens on almost any paved road, gets even worse on rougher pavement, and I can even hear it during braking and acceleration.   I actually referenced your thread when submitting my case to GM, hoping they'll recognize this as a recurring issue instead of treating it as an isolated incident. The reason I reached out to GM first is because my dealership told me they would need to keep the truck for at least two days just to diagnose the problem. I was concerned that even after two days, they still might not be able to identify the source of the rattle before giving the truck back to me. I had also asked a few dealerships about this issue during previous service visits, but none of them seemed to know what was causing it or had a solution. That's why I decided to contact GM directly first, hoping they might already have an official repair procedure or guidance for this issue.   I also hope GM eventually comes up with an official fix for this problem. I have a feeling there are many Silverado owners experiencing the same rattle, but most either choose to live with it or simply don't know what the cause is.   Really appreciate you taking the time to document your diagnosis. Your post is still making a difference years later.
    • I have 2 choices. 
    • Do you have access to BP fuels? Some stations have Silver 91 E-0 priced the same as their 93 E-10.  There is a local Marathon with 90 alky free for $6 a gallon but I go down the road to BP for $5-ish. They also have a 100 E-0 but that stuff is $10 a pop. 
  • GM-Trucks.com Clubs

  • Popular Contributors

×
×
  • Create New...