Jump to content

Android Auto not connecting

bbqjoe
 Share

Recommended Posts

bbqjoe Enthusiast

bbqjoe

Posted
Posted (edited)

This started several GM updates ago. My Android phone says it is connected, but from the truck, it says it can't connect.  I have deleted the phone and resynced it, I have done a hard reset on the infotainment system (works for a couple of starts), I have tried BT and USB.  

 

Edited by bbqjoe
Z45 Senior Enthusiast

Z45

Posted
Posted (edited)

Have you updated the phone version?   I had that issue when I first got truck and updating the phone fixed that. 

Edited by Z45
bbqjoe Enthusiast

bbqjoe

Posted
  • Author
Posted
On 6/6/2026 at 12:32 PM, Z45 said:

Have you updated the phone version?   I had that issue when I first got truck and updating the phone fixed that. 

I am on the latest and it keeps saying on my phone that it is connected, but from the truck when I try and connect it fails 80% of the time.

bbqjoe Enthusiast

bbqjoe

Posted
  • Author
Posted
9 hours ago, tioran said:

have you tried connecting other phones? 

I don't have another android to try that with.

tioran Enthusiast

tioran

Posted
Posted
11 hours ago, bbqjoe said:

I don't have another android to try that with.

What about family members/friends? 

 

I'm thinking maybe it has to do something with your phone🤔

Jason23 Enthusiast

Jason23

Posted
Posted (edited)
On 6/5/2026 at 3:50 PM, bbqjoe said:

This started several GM updates ago. My Android phone says it is connected, but from the truck, it says it can't connect.  I have deleted the phone and resynced it, I have done a hard reset on the infotainment system (works for a couple of starts), I have tried BT and USB.  

 

I'm having similar issues, though, mine is more like a 50% success rate. I've cleared cache, restarted both phone and infotainment system, and forgot and repaired phone. Mine does work with a cable, but frustratingly very hit or miss with Bluetooth. It's a 2025 and worked reliably until about six weeks ago. Suggestions greatly appreciated.  

Edited by Jason23
GMCustomerService Senior Enthusiast

GMCustomerService

Posted
Posted

Hey there, @bbqjoe. We understand your concern about being unable to connect your device to your Sierra. Since your concern started a few updates ago, we would like to learn more about your experience so we may explore the best path of assistance. At your earliest convenience, please visit: https: https://s.gmc.com/support-request and fill out the support request form with all pertinent details. This form helps us gather the right information and ensures your request is routed appropriately for further assistance.

GMCustomerService Senior Enthusiast

GMCustomerService

Posted
Posted
On 6/17/2026 at 12:30 PM, Jason23 said:

I'm having similar issues, though, mine is more like a 50% success rate. I've cleared cache, restarted both phone and infotainment system, and forgot and repaired phone. Mine does work with a cable, but frustratingly very hit or miss with Bluetooth. It's a 2025 and worked reliably until about six weeks ago. Suggestions greatly appreciated.  

Thank you for sharing your experience, @Jason23. Your concerns for your intermittent Bluetooth concerns do not go unheard. We share the same desire for you to be able to use the features you rely on in your Silverado to their full extent. We would like the opportunity to learn more so we may explore the best path of assistance moving forward. Please visit: https://s.chevy.com/support-request and fill out the support request form with all pertinent details. We will keep an eye out for your outreach.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing

  • Latest Articles

  • Posts

    • dna9656
      New to Me 2010 SLE (Quirks, Issues)

      By dna9656 · Posted

      Your tire pressure issue may just be batteries, you can reset them using tge Ing switch (I think) and the owner's  manual. ChatGTP will b e a faster, better help than Google.
    • Another JR
      Towing In Loose Gravel

      By Another JR · Posted

      The thinking is that starting out in a higher gear makes it easier to avoid applying excessive torque when pressing the gas pedal. In a modern 4wd truck with 4 low and a limited slip or locking rear end, I would use 4 low and try to crawl up the ramp. Sometimes if they are too slippery, you have to back up to let the boat have some bouyancy, and then accelerate briskly to get some momentum to help you pull the through the slippery parts. 
    • XY74
      Roll up bed cover experiences

      By XY74 · Posted

      I have a Retrax pro that I first had on my 2020 chevy and transferred it to my current GMC.  It stays in the garage most of the time, so hard for me to judge it's long term weather resistance.  It still works perfectly, been very durable.  It doesn't see oil patch usage, but it's not a mall queen.  It keeps most things mostly dry (small leaks) and the security of it is enough to slow someone down but not keep them out for long.  I would buy one again, it works for me.     
    • fm2176
      New to Me 2010 SLE (Quirks, Issues)

      By fm2176 · Posted

      Thanks to the convenience of Amazon, I was able to get a few things done to the truck today.  I installed Carquest Premium oil and air filters with five quarts of Mobil1 High Mileage 10-30 along with a quart of Pennzoil Platinum 5w-30 I already had.  The latch for the flip up center console lid was broken so I replaced it along with the power mirror switch.  I found my push retainer assortment this morning and reattached the plastic under the bumper and it was only held on with a few screws and retainers.  Then I programmed a new remote keyless entry fob so I can lock my dog in the truck when I take her out with me (I've got to keep the air going for her since it's been in the 100s).  Finally, I ordered some LED interior bulbs and replaced the reading lamps.  The front lights are working fine while one of the back lights only works intermittently and the other not at all.   While under the truck, I found the source of at least one of the noises: the sway bar links need replacing.  I ordered a set of Suspension Dudes links with Code Red bushings.  Never heard of them, but they're made in the USA and have decent reviews.  While making yet another Amazon order, I went ahead and added a set of front tow hooks.  I went with red, since that's the color of the sway bar link and bushings and it should look decent enough on a black and chrome truck.  Speaking of which, it doesn't bug me much, but the passenger side mirror has a chrome cap while the driver side doesn't, so eventually I'll make them match one way or another.  Oh, and I ordered a $20 TPMS reset tool.  No idea if it will do anything for my sensors but it was cheap and will work for the Ford Transit Connect as well.     For tradition's sake, I ordered a new oil change wrench.  I kept the Snap-On 9/16"x15mm GM wrench I bought when I was 18 in the 2006 GMC from the time I bought that truck until the truck was lost.  While I was tempted, there's no need to spend $80 for a new SO wrench, or even $50 with shipping for a used one on Ebay.  I just bought a Duratech 15mm extra-long ratcheting wrench to do the job as needed.  It works, and if I like that wrench enough, I'll buy the set.  
    • Another JR
      Multigate electrical problem

      By Another JR · Posted

      The recall is for exactly this issue - those drain holes combined with the limited environmental capability of the tailgate electronics card inside the tailgate were a problem. The “safety issue” was the potential for the tailgate to spontaneously open, but all kinds of tailgate misbehavior can occur from water contamination of that control card.    There is no real fix yet. The initial recall just disabled the tailgate. Later, when parts became available, they would replace bad parts with new parts of the same bad design. My dealer is going nuts because the few times I let them get their hands on my truck, my tailgate is off due to a slide-in camper installation. They really want to cut my tailgate wires, but I won’t give them the chance. I will let them get their dirty hands on it when a real fix (redesign) is available.  My tailgate, which works just fine with sealant plugging the drain holes, will remain safe in a dry storage crate until then.  

  • GM-Trucks.com Clubs

  • Popular Contributors

×
×
  • Create New...