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Questions about my new 2014


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Posted

I don't have the rings around he radio knobs and never noticed. If they come out with a fix, I may entertain the idea if it's sensible.

 

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Posted

Since Chevy does not want to fix this and my dealer is clueless I am just going to buy the resisters and solder them in myself. Paid 49K for the truck and so far I love it but these knobs kinda bug me. Wish GM would be more receptive to problems and be faster at fixing them.. I feel bad for the people who dont know know how to solder and are unable to fix it on their own..

Posted

Fixed it!!! R34&R45 with a 1/8 watt resistor 2.2k. attachicon.gifimage.jpg

 

Can you show any pics of the installed resisters?

Posted

 

Can you show any pics of the installed resisters?

Honestly I am going to take it to a professional place so they can solder it better than I did. The sockets are way too small and I don't feel confident with what I did even tho it does light up. Wait till this weekend and I'll will post pics of what he will do for me.

Posted

Agac, can you do a write up of this for those of us who got hosed by GM

 

 

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For the A.C. Central control knob:

 

Take apart your center dash and disconnect the three conections that are attached.

 

Remove the AC control unit from the trim. ( pull the clips back and pull unit away from trim as you do so.

 

Remove the grey plastic behind the unit ( same way)

 

Find sockets R34 & R45 towards the center of the circuit board.

 

Solder a 1/8 watt 2.2kohm resistor to each socket. Make sure you do not allow it to touch anything else and also make sure it will be ok when you cover the circuit board. Space is very limited. Once you have done this, everything will be fine.

Because your not searching for anything else, you do not have to take apart the entire unit like I did. Good luck.

Posted

I have a crew cab, std bed, LTZ ordered and is scheduled for production next week. Based on what I have read here and what Jennifer responded earlier, these lights are supposed to, and should work. Guess I will look before I accept delivery!! Is there anything else I should look for that guys have found problems with after delivery. I am assuming delivery will be around mid January. I have owned Chevys all my life, but this is my ultimate truck. Seems pretty chickens**t to sell a $50,000 truck and let this fall thru quality control. Chevy needs to fix this for all you guys that bought early versions. It is things like this that will keep GM from EVER dethroning Ford!!!

Posted

I love that after we here made GM aware of their mistake, they go ahead and make the correction on the production line. Unfortunately we the ones who located the issue get f'ed over from GM. Classy GM!

 

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Posted

I love that after we here made GM aware of their mistake, they go ahead and make the correction on the production line. Unfortunately we the ones who located the issue get f'ed over from GM. Classy GM!

 

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Right on. I feel the exact same way!

Posted

I would understand if they said only the High Country models have the working knob lights, but to say some 2014's will having working knob lights and the customers who purchased early wont is ridiculous. Apparently GM's Customer Service is at a loss for words.

Posted

Hello everyone,

 

I'm sorry to share that some of the information shared in my previous statement was not fully accurate. We have been working with our brand quality managers to make sure we have most accurate information to share with you all regarding this question. I wanted to update you all that I am continuing to work with the team and should know more information by the end of the week. As soon as I have any new information, I will let everyone know on the forum.

 

Sincerely,

 

Jennifer T.

GM Customer Care

 

I'm willing to give her sometime to get us a better answer.........

Posted

I am also willing to give customer service time to come up with an answer. If they stand behind their product and make amends with current owners then I will be satisfied. Otherwise I have no other complaints and the truck really is awesome I am liking it more everyday except for the lights and a few quirks with the radio.

Posted

I love that after we here made GM aware of their mistake, they go ahead and make the correction on the production line. Unfortunately we the ones who located the issue get f'ed over from GM. Classy GM!

 

Sent from my XT1053 using Tapatalk

What's the alternative to that? They DON'T correct the problem, and NOBODY gets working LED's??

 

However, they REALLY SHOULD get these working in EVERY truck (at least, in every one in which the owner has noticed and requests them to fix the problem). So what, they have to cough up a couple thousand resistors and/or swap the whole circuit board - who really cares HOW they fix it?! - especially when it's ultimately a "quick fix". I don't agree with the attitude of "we're sorry your truck was built too early - we can't make it work like it's supposed to; like the newer ones".

Posted

Mine showed up with the LED's. The sales guy said that they had heard from quite a few people about the issue.

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