Rear window leak

SamDSJR · February 3, 2020

Update on mine - day 58 or so for me. I can't f*cking remember - anyway. Lemon law case ongoing. Dealer called me and said they will replace the back window for me now (finally.) But that I should start looking for funeral plots cause that will probably happen before the window comes in. Headliner finally came in, but they are waiting until they have it all to do it all at once.

SamDSJR · February 3, 2020

11 minutes ago, steve8 said:

Curious as well. Is there a certain build date after which they have addressed/solved this problem?

The leak has been seen on 2019's, 2020's, and 2020 HD's. And don't forget that the ratio of complaints online is something like 7 for every 100 actual leaks. So long and short is everything still has a chance to leak. Remember, they don't come leaking off the line - they develop the leak when the plastic frame around the glass and in between the glass and urethane cracks.

disneybaker · February 3, 2020

The leak has been seen on 2019's, 2020's, and 2020 HD's. And don't forget that the ratio of complaints online is something like 7 for every 100 actual leaks. So long and short is everything still has a chance to leak. Remember, they don't come leaking off the line - they develop the leak when the plastic frame around the glass and in between the glass and urethane cracks.

They know about the problem obviously, why continue to force people to take that option in a package, I can’t order a sunroof if I don’t get that stupid window I’d never open

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SamDSJR · February 3, 2020

1 minute ago, disneybaker said:

They know about the problem obviously, why continue to force people to take that option in a package, I can’t order a sunroof if I don’t get that stupid window I’d never open

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If you order a HD model you can get a "sliding window" delete option. But only on the HD's. Not the 1500's.

And they force it on you cause they can. You'll buy what GM tells you to buy and like it!

Dean Sterling · February 3, 2020

Just curious if it’s possible just to change out the sliding glass for the fixed glass or would this cause some kind of code error ? My dealer fix has held up so far but we dont get much rain in south Texas either.

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disneybaker · February 3, 2020

I’ll just skip xm, and they’ll lose my $10 a month, I’ll just use my Apple Music, because gm wants to force a $1400 option package on me

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Smitty · February 3, 2020

This whole thread about all of us with leaking windows, the miserable repairs by the dealers and the lack of parts is sickening. I think I'm on day 14 and waiting for a headliner. To think I have to wait a few more days for that, get it home, find it leak again and then wait for a rear window, ANOTHER headliner, windshield removal and gawd knows what damage. I'm ready to get out of this truck if that's the case. I've been a GM truck guy since I was 16 and this is probably the final straw for me if something significant doesn't happen. Seeing you guys with 50 plus days is pretty bad.

What does it take for an actual recall to be issued? PLEASE report your issues to GM directly, not the dealers!!!

Smitty

Edited February 3, 2020 by Smitty

OnTheReel · February 4, 2020

Recalls are for safety issues. Unfortunately this is going to continue to play out, probably for the rest of the year.

GM would have to be out of their mind to not make some design changes on the 2021s. They are well aware of how much this is costing them and that’s the only thing that makes me happy about the situation.

econometrics · February 4, 2020

4 hours ago, Dali555 said:

It would be great to have a compiled list of build dates and plants and even which truck/cab size that each one is.

There is one a few pages back.

It doesn’t matter, though. This issue affects all kinds of T1s. GMC, Chevy, CC, DC, Mexico and Indiana. They’ve all had leakers.

The only constant here is simply having a rear sliding window. If you do, it’s gonna leak. Hard to accept, I know. But it’s gospel truth IMO.

JohnCasey · February 4, 2020

I’m on day 65. So far no word form GM on my lemon law letter I sent them. My window is at the dealership but the headliner is a no show as far as I know. I haven’t talked to anyone since I mailed off the letter Last week and at that time no one had any idea when the headliner would come in. I’m through with all of this.

UGADawgs · February 4, 2020

If they can't figure out what the actual problem is, it will be an absolute $h!t show when these all run out of warranty. We'll then see what GM does about it, if they acknowledge the issue, and cover the windows up to 100k or until they are all replaced with fully solved design. Can you imagine being out of warranty and being told it's going to be ~$600 for a design flaw out of your own pocket. This isn't a wear item like tires or belts. I'm sceptical the E4 installed is the final fix or if it is a matter of time before it has the same issue. What would it take for GM to make a statement about this? Would it take an article in the press like the brake recalls?

outrag1 · February 4, 2020

27 minutes ago, OnTheReel said:

Recalls are for safety issues. Unfortunately this is going to continue to play out, probably for the rest of the year.

GM would have to be out of their mind to not make some design changes on the 2021s. They are well aware of how much this is costing them and that’s the only thing that makes me happy about the situation.

I posted a couple times early on and feel so bad for all of you who are dealing with this. I was planning on a leftover 21 (as I got a leftover 18 last year) in 18 months or so, but I sure as shit will not be doing that if the window issue is not resolved.

Vtur · February 4, 2020

Newbie to the forum, im on day 87 today, yup day 87!!!!

disneybaker · February 4, 2020

If they can't figure out what the actual problem is, it will be an absolute $h!t show when these all run out of warranty. We'll then see what GM does about it, if they acknowledge the issue, and cover the windows up to 100k or until they are all replaced with fully solved design. Can you imagine being out of warranty and being told it's going to be ~$600 for a design flaw out of your own pocket. This isn't a wear item like tires or belts. I'm sceptical the E4 installed is the final fix or if it is a matter of time before it has the same issue. What would it take for GM to make a statement about this? Would it take an article in the press like the brake recalls?

They’d just need to go back to 16/17 designs , my parents silverados never leak

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