Rear window leak

wacnstac · February 10, 2020

This whole thread is making me sick to my stomach thinking that they will essentially have to wreck my truck to fix the leaky rear window when that day comes!

Edited February 10, 2020 by wacnstac

DuRsT · February 10, 2020

We should create a poll on this thread so that it can be easily seen how many people on the forum have this issue.

Can we do that with this forum?

Steve-2019 · February 10, 2020

39 minutes ago, gre24ene said:

So I dropped off my 2020 TB LT on Thursday to have the leaking rear window fixed. I was called and told the truck is ready this AM. The dealership told me it was the 3rd brake light leaking, and not the window. So after signing the paperwork I said "I'm going to go inspect my truck real quick". I looked at the 3rd brake light from the bed of the truck and all looked good. Then I went in the truck to look at the rear window area and I saw "blue fiberglass" dust all over my leather seats. Then I look at the headliner and there is a noticeable 4 inch crack in the fiberglass liner and the fabric is buckled where the crack is.

I go inside and ask for a manager, who comes out and he immediately sees it. He said they will fix it, but wanted me to know how involved the R&R of the headliner is. My truck is black so I feel like the paint is so soft that if you sneeze on it, it will scratch. I don't have faith they can remove the windshield and install the headliner without doing some type of damage.

I'm thinking of telling them to give me a credit for the amount it would cost to R&R the headliner, and using that to get a Borla exhaust. Does anyone think they will "barter" with me?

I have to ask. Why would you want to leave your headliner broken??

DuRsT · February 10, 2020

Actually created a Poll to record this in the interests of statistics.

hotrodz37 · February 10, 2020

This whole thread is making me sick to my stomach thinking that they will essentially have to wreck my truck to fix the leaky rear window when that day comes!

My thoughts exactly. Not thrilled about having my truck with 900 miles on it dissembled already.

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gre24ene · February 10, 2020

2 minutes ago, Steve-2019 said:

I have to ask. Why would you want to leave your headliner broken??

I don't want to "live" with a broken headliner, but I dont have faith it can be fixed without causing other issues. So if I can get something to offset the damage it may be in my best interest to go in that direction.

tinbad · February 10, 2020

2 hours ago, lebag335 said:

Picture of headliner showing the dip??

Here you go. Not very visible but when (lightly) pressed with a finger it goes all the way in.

tinbad · February 10, 2020

Thanks for the tip to let them know right away. I actually took it back just now so that service advisor could see it for himself and make a note for next time. He had the tech look at it and apparently the headliner fix is a bit more involved where they have to take the pillar covers back off and glue back to the roof *sigh*. Nothing surprises me anymore..

hotrodz37 · February 10, 2020

Forgot to mention, I asked my service advisor what their process was (just to make sure he was familiar with this issue) and he rattled off everything in the TSB without looking at it and said "you wouldn't believe how many of these we have had to fix".

OHDenali · February 10, 2020

1 hour ago, DuRsT said:

Actually created a Poll to record this in the interests of statistics.

Great idea and thanks!

Where might this be? Link?

Edited February 10, 2020 by OHDenali

disneybaker · February 10, 2020

Maybe someone should accidentally drive a golf ball thru the glass and let safe lite replace it correctly... IDK at this point.....

I wondered this driving today, wondered if safelite has a fix

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SilveradoRST · February 10, 2020

1 hour ago, tinbad said:

Here you go. Not very visible but when (lightly) pressed with a finger it goes all the way in.

There is a slight dip in mine after they sealed the read window but it is not as bad as this. Mine doesn't dip below the metal frame/bar.

disneybaker · February 10, 2020

You all talk about the dealers saying “their glass guy”, any dealer in Wichita I’ve been to, doesn’t have their own “glass guy” they all use safelite, so is their “glass guy” just safelight or another Company?

Any word if new ones coming off the lines are leaking now, if I ordered one that would be delivered in 2 months, would it be fixed because Of TSB

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UGADawgs · February 11, 2020

Appreciate the poll being created.

Still need someone to get Detroit Free Press to do an article and get GM on record about this issue. 1. How many trucks are affected. 2. What is/was the route cause or are they still investigating. 3. Will they extend warranty for this part for 10yr/100k mi 4. What can they do gain customer confidence. If they squawk at these questions then either A. they don't know how to fix it yet or B. they are scared the info will upset stakeholders and scare off sales.

Centrebaseball · February 11, 2020

1 hour ago, disneybaker said:

You all talk about the dealers saying “their glass guy”, any dealer in Wichita I’ve been to, doesn’t have their own “glass guy” they all use safelite, so is their “glass guy” just safelight or another Company?

Any word if new ones coming off the lines are leaking now, if I ordered one that would be delivered in 2 months, would it be fixed because Of TSB

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All the dealers around here sub contract out to local glass company.