Jump to content

Screen Black

CHERYLLYNN
 Share

Recommended Posts

Steve Darling New Member

Steve Darling

Posted
Posted

I just came across this thread while googling the same issue. I have a Brand new 2020 Silverado when the screen goes blank from time to time. I just got my first oil change and update and now the auto stop no longer works at red lights. Not a huge deal but interesting.

 

  • Replies 203
  • Created
  • Last Reply

Top Posters In This Topic

Popular Days

Top Posters In This Topic

Popular Days

Popular Posts

AlohaDan
AlohaDan

Fixed???  (Maybe)   So, after multiple times in and out of the shop.... they did a global reset on the system, they replaced the USB port, etc.    This last time they replaced the "serial da

Bell040
Bell040

this happens to mines multiple times every time that I drive.  very annoying.  at first I thought the blinkers dont work when it is out, but they do blink... they just dont show you blinking from the

MrShenkir
MrShenkir

Had anyone found a fix to this? My 2019 Silverado just started this.

Posted Images

diyer2 Senior Enthusiast

diyer2

Posted
Posted

Correct if I'm wrong. Auto stop doesn't work at stop signs or in stop and go traffic also.?

:)

 

 

peterg Enthusiast

peterg

Posted
Posted

Has anyone been able to get their radio repaired? Mine has been blacking out and the volume goes full from time to time,also bluetooth doesnt connect all the time. My truck is a 2019 sierra wt.The dealer has changed the radio once,still no success.Started at 72 km ,10000 on it now.

19BLTRAILBOSS New Member

19BLTRAILBOSS

Posted
Posted (edited)

I had this problem with my 19 trail boss, ended up taking it to the dealer, they removed the radio went to install new one and realized they ordered the wrong one. Reinstalled the old radio and have not had a problem since. It has been around 8 months since they did this and have yet to have an issue before this it was happening every couple of weeks. Believe it was just loose connections as the problem has not reappeared..

Edited by 19BLTRAILBOSS
Harry Rombold Enthusiast

Harry Rombold

Posted
Posted (edited)

How bout this , 1,500 miles on a 2019 Sierra 2 Dr w/t

98% of the time the radio comes on at start up even though it was turned off 
"Distracted" warning rarely appears
One time I turned the headlights to the on position from the auto
position and regained control of the infotainment center.
Radio loud spurts, 100% for a 1/4 of a second then back to where it
was.  Multiple times
Screen and buttons do not respond and has even gone black.  Multiple
times a week , not so much now.
Climate control blower--shut the truck off while the blower is running
@ any speed , re-start the truck later , blower comes full blast even
though the control was in the off position @ start up .  Regain
control by selecting any speed .

Edited by Harry Rombold
add content
GMCustomerService Senior Enthusiast

GMCustomerService

Posted
Posted

This is certainly not what we like to hear. Customer satisfaction is extremely important us. Our team would be more than happy to take a closer look into your concerns. To do so, please send an email to [email protected] ATTN:  Forum Username/GM Trucks with your contact information, VIN, brief description of your concern,  and preferred dealership. We look forward to hearing from you. To learn more about GM's privacy policy, please visit http://bit.ly/2h3ZUnC.

 

Aleigha W. 
 

  • 2 weeks later...
Tob.2.7 New Member

Tob.2.7

Posted
Posted

I am having the same problem with my new 2020 silvarodo custom, dealer told me they couldn’t replicate the problem............. so they couldn’t fix it uggg. 

Ryeker_X Enthusiast

Ryeker_X

Posted
Posted

I bought my 2020 Chevy Trail Boss in March 2020. Since then ive had my screen go dark, and the volume stay on, while the truck is off, TWICE now.

The first time, I pulled into the driveway and noticed the display was black... I coudlnt turn off the radio and it was pretty loud. I closed the door and walked into the house, trying to call Chevy dealer to see if they knew of a fix.

No one called me back. Then when I went to check on the truck about 20 min later, the radio was off. I turned the truck on and the radio came on like normal.

 

The second time, which was today... I was waiting for my wife to come out of a friends house and had the truck in idle, with the AC on because its hot here.

After about 15 min of waiting, she got into the truck and I got onto the fwy and noticed the display was blank, but the radio was still on. I couldnt turn down the volume and I couldnt see anything on the display.

I wanted to call OnStar to see if they can diagnose it. The OnStar button was lit green and it didnt work. I pressed it several times and it didnt work. I held it for 10 seconds, just because... and it didnt work.

 

Once I got home, I turned off the truck and turned it back on and the display came on like normal.

 

This is dangerous in my opinion... what if I needed OnStar for an emergency and it was off??? 

 

Im taking my truck in later this week, into the dealership. I need this fixed or a they better work with me on getting a new vehicle. I love my truck, but I bought this thing new and this has happened twice in 4 months. I have under 2k miles on it too.

scooterhst New Member

scooterhst

Posted
Posted

I have been having a similar issue with my 2019 Silverado RST. Random screen outage where screen goes black and shuts down. No music,no backup or trailering camera nor access to anything. System keeps trying to reboot. Sometimes successful, mostly not.  It has gotten to the point where I will be contacting the dealer today, since every trip over a couple of hours results in a screen outage and continuous reboot attempts.

DCCD New Member

DCCD

Posted
Posted

I’m having similar issues. Screen has been black for several months. Just went blank one day and never came back. I can control from the wheel, but nothing from the dash. After some time the display on the gauges goes black as well can I can’t change the channel or volume from the wheel anymore until I restart the truck. Tried fuses, blue cable behind glove box and nothing. 

Charles Hayes New Member

Charles Hayes

Posted
Posted

Well here we are in July 2020 and my new 3500 Duramax that listed for $76k has a host of electrical problem. Info screen blacks out, DIC will not open the options for information and the drivers mirror will need to be replace for the second time in a month. Truck has 2800 miles on it. GM response is poor to non existent. Dealer is actually trying to resolve these problems but are bumping up against the GM protocol.

newLT290 Enthusiast

newLT290

Posted
Posted

our 2019  has started doing this as well

and like most the dealership is useless we cannot replicate....

along with a host of other issues

pretty much can guarantee  this will be our first and last new gm vehicle

Pinnacle Enthusiast

Pinnacle

Posted
Posted

The previous gen had this issue where GM decided to ground a wire over a painted metal bracket, looks like similar things have been done with this gen. This is why Ill never buy another GM again just so many issues and lack of QC. 

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing

  • Recently Browsing   0 members

    • No registered users viewing this page.

  • Forum Statistics

    250.5k
    Total Topics
    2.7m
    Total Posts

  • Member Statistics

    342,903
    Total Members
    8,960
    Most Online
    RyGuy43
    Newest Member
    RyGuy43
    Joined

  • Who's Online   6 Members, 1 Anonymous, 623 Guests (See full list)

  • Latest Articles

  • Posts

    • Atlas
      Wow I'm in a pickle. (Broke down truck) and a story.

      By Atlas · Posted

      Any joy with this truck seems to be short-lived.   The CEL for P0172 ("bank 1" too rich) is now "intermittent".   I'm not sure where to check, or re-check, and my energy to keep chasing problems with junk is wearing thin. The P0172 seems to set as I'm coming to a stop, completely off the throttle, when fully warm. At least, that's what it's done the 3? times it's set.   Everything appears normal on the scanner EXCEPT long term fuel trim. There's only one bank on this vehicle because it's an OBD 1.5 with only one upstream O2 sensor. At idle, it's around -16.4% and will dip to -18% occasionally at idle or off-throttle. LTFT approaches 0 when throttle is held at 2500rpm. Short term appears normal, much closer to zero all the time. The LTFT tells me the engine is running rich at idle but compensating at higher load. But, why?   The EVAP purge valve doesn't appear to be leaking/sucking fuel vapor continuously. Is it sticking just as I come to a stop and the engine is choking on fuel vapor and sets the P0172? But that doesn't explain the persistently negative LTFT. Disconnecting the purge valve doesn't seem to make any difference.   I suppose that leaves another dang issue with the fuel injector. A leaking fuel pressure regulator, a new leak in the spider, or a leaking fuel injector/poppet valve I didn't see, or a small crack in one of the spider legs.   The vacuum line leading to the fuel pressure regulator doesn't have raw fuel in it. It doesn't even smell like fuel when it's pulled off, not until you suck air through it, then you can tell it leads to a fuel component. I'd consider that normal? Nothing is signaling this is a FPR issue from the outside, at least.   The oil smells like fuel but it's not building volume. I've noticed most oil in most engines smells like fuel to some degree so it's hard to say if the smell is an issue or not. Or if the engine just still smells like fuel because the crankcase was full of it a few hundred miles ago. But it's been changed twice since that original issue of the leaking fuel line dumping fuel into the intake.   Patience is running very thin. Every win seems to be accompanied by two steps backwards, or another issue that leads to removing at least the top half of the intake manifold. Enough! LOL
    • Chuck FB
      Tire pressure for 37s

      By Chuck FB · Posted

      First off you mentioned "Toyo Says" and then gave the pressures 45/50, was this some person at the tire shop that pulled those numbers out of his head ?   Now of course I can't know your exact axle weights front and rear, however I have much the same pickup as yourself other than not knowing your starting weight as per the pounds the truck rolled out of the factory at due to the options yours did or didn't come with or what you have added beyond the extra tire weight. The correct way to know 100% where a person is at is by weighing each axle with the typical weight the vehicle is driven with and that means taking into account passengers and making sure you figure in a full tank of fuel and a little grace for whatever you may put in the bed "groceries" !    I am looking at and not that it really matters as all the tire companies use the same charts anyway, but I am looking at the comprehensive Toyo tire chart in the section that your tire falls under and I know it sounds confusing but your tire is not an LT metric tire like your factory tire but instead because its a standard inch measured tire its under a different category called an LT floatation series tire. That makes a difference as LT metric tires they don't want to see run below 35 psi at highway speed where as with the LT floatation series it can be run down to 25 psi on the highway as long as the weight on the said size of tire is agreeable with or less than that minimum 25 psi. It blows many people away that how is this physically possible, an empty truck for one thing and larger tires with the same size wheel diameter have a lot more air volume so they can carry the same weight as the smaller tire with less air pressure.    So my truck, I have the stock 275/65R20 wheels and tires and I have a bit of weight in the box with a bak flip cover and a rubber bed mat and some tools and spare gas. The front of my gas truck weighs a bit more than some trucks of the similar spec due to double batteries and alternators. However with full fuel and just me in the truck I am weighted such that I can run 40 front and 35 rear and so that is what I have done since day one.    If I base your truck at or slightly below the weight of my truck, in theory with your tires going by the tire chart you might be right around a minimum of 30 pounds front and 25 pounds rear. Of course that would hit pretty much minimum cold inflation pressure one could run with that tire size and a near empty truck. If you have access to an accurate weigh scale to do individual front and rear axle weights I would suggest you do that and make sure your topped up with fuel and whatever else in the truck before you weigh it and then you will have a great starting point to work off of and figure out what your bare minimum pressures are you can safely run. If you do much in the way of hot weather high speed driving, bumping up a bit for a safety margin is never a bad idea but just depends on what type of driving you do. I will include the Toyo chart and the floatation series sizes start on page 31. Without a doubt at these pressures I am speculating at minimum wise for your truck, it would most certainly ride very different then it did when you were using 55 lb front and rear.     https://www.toyotires.com/media/pxcjubjs/application_of_load_inflation_tables_20200723.pdf
    • Snowcamo
      Possible lifter tick after DOD delete

      By Snowcamo · Posted

      Take an automotive stethoscope to the vacuum pump. Iirc those tick as well. 
    • rdonarski
      Towing In Loose Gravel

      By rdonarski · Posted

      This landing is worse than most. Patchy blacktop with washouts, soft gravel/sand at bottom that washes out with every heavy rain. I tell everyone to put it in 4WD. A lot of them think they can pull out their trailer in 2WD. They end up digging a hole and then putting it in 4WD.  The lake is a pristine lake and has a lot of money on it. There are several wake boats and lot of large tritoons. The people with the money don't want it improved because they don't want more traffic.    Boat Landing 1.jfif Boat Landing 2.jfif Boat Landing 3.jfif
    • PBNB
      Tire pressure for 37s

      By PBNB · Posted

      How wide are your rims?   Toyo specs 8.5-10.0-11.0 inches. My thought would be rim might be pulling the tire inwards creating a center that is more pronounced.    I also noticed that the spec sheet says max 65psi. So you could be right lowering the pressure to ~40 psi. 

  • GM-Trucks.com Clubs

  • Popular Contributors

×
×
  • Create New...