V807 Infotainment Update

Mike2019AT4 · January 28, 2020

My AT4 updated yesterday, I'm not pleased. Navigation data appears to have been deleted and my Bluetooth connection now stutters and takes longer to find my phone. The radio application took longer to initiate and is now glitchy. I'm pretty mad about the nav system no longer being functional.

Fltmech · January 28, 2020

5 hours ago, Mike2019AT4 said:

My AT4 updated yesterday, I'm not pleased. Navigation data appears to have been deleted and my Bluetooth connection now stutters and takes longer to find my phone. The radio application took longer to initiate and is now glitchy. I'm pretty mad about the nav system no longer being functional.

Mine did the same and then came back the next day.

cpttimerestraint · January 28, 2020

I updated mine on Sunday night and everything worked fine yesterday, but this morning, it was flashing on and off non stop. I pulled over and turned the truck off and on and it didn't help. I got to work and disconnected the negative battery cable. I hope it fixes it. http://cloud.tapatalk.com/s/5e3076c75e74d/VID_50860107_091749_362.mp4

Sent from my Moto G (5) Plus using Tapatalk

RadioFlyer32 · January 29, 2020

On 1/25/2020 at 2:58 PM, Bob Ross said:

I got the V807 update a few days ago I believe it was Wednesday or Thursday. I’ve driven the truck a few days now and today (Saturday) I was driving and all of a sudden my infotainment system and my small screen on my instrument panel for no reason restarted while driving. I was not touching the system at all just driving. It looked like it restarted similar to if I had turned the truck off and turned it back on. Everything worked fine during the shut off and it came back on fast but then said no gps and did not have the outside temp. I got to my destination and it was parked for about an hour and no issues on the way home. It was just very strange. I have no idea why it restarted. It’s been a few days since the V807 update and this was not my first trip since the update. If it keeps acting strange I will take it to the dealer.

Had this happen on v805. Also had CarPlay (& Bluetooth) and FM playing simultaneously sometimes. Hoping v807 corrects this.

Limelight · January 29, 2020

Mine updated 3 days ago. Everything still works great.

Robbie Regala · January 29, 2020

Mine updated last night. Does anyone else have an issue where the phone status shows for the first 10 seconds and disappears? Bluetooth and battery status?

JD214 · January 29, 2020

3 hours ago, Robbie Regala said:

Mine updated last night. Does anyone else have an issue where the phone status shows for the first 10 seconds and disappears? Bluetooth and battery status?

Thats been that way since 805 used to there was no signal or indication of signal strength for the built in wifi modem they added that in 805 and took the phone status away

Edited January 29, 2020 by JD214

wizard4878 · January 29, 2020

10 hours ago, Limelight said:

Mine updated 3 days ago. Everything still works great.

Same for me. Update 3 days ago, no issues.

At least not yet...

J2Jones · January 29, 2020

11 hours ago, Limelight said:

Mine updated 3 days ago. Everything still works great.

Been fine for me since update Monday night too. Had the black screen while driving and dropped blue tooth with prior version.

econometrics · January 30, 2020

Got v807 over the weekend. Didn’t notice any functional changes until I made a Bluetooth call today. Wow, much better call quality. With v803, I had to have the volume on the radio almost 75% for the same noise level as about 30% on CarPlay.

With v807, the call at 30% was plenty loud when I was parked and the truck idling. Very nice!

OnTheReel · January 30, 2020

1 hour ago, econometrics said:

Got v807 over the weekend. Didn’t notice any functional changes until I made a Bluetooth call today. Wow, much better call quality. With v803, I had to have the volume on the radio almost 75% for the same noise level as about 30% on CarPlay.

With v807, the call at 30% was plenty loud when I was parked and the truck idling. Very nice!

I can’t believe you were stuck with v803 all of this time. That was the absolute worst version I used by a long shot. Congratulations!

I’m still awaiting my turn for 807, but I’m also happy with 805 so no rush...you 803 guys need it a whole lot more...

econometrics · January 30, 2020

15 minutes ago, OnTheReel said:

I can’t believe you were stuck with v803 all of this time. That was the absolute worst version I used by a long shot. Congratulations!

I’m still awaiting my turn for 807, but I’m also happy with 805 so no rush...you 803 guys need it a whole lot more...

803 was never too buggy for me, oddly. Besides the BT call volume, it worked well.

It is strange how GM rolls these out, though. Why I got skipped for 805 and got 807 soon... who knows.

Wheelguy · January 30, 2020

Got the v807 update one morning during the past week as I was parking. I let the update run but a few days later the Passive Door Lock reset to OFF. It's done this one other time (randomly & not after the last update) so I'm not sure if the update had anything to do with it or not. Kind of ticks me off since there's no warning of any kind that a setting has changed & it's a security thing. I get used to just exiting the vehicle & it locking on its own. So much for conveniences, I guess.

No other issues that I've noticed yet.

Banana79 · January 31, 2020

On 1/24/2020 at 4:24 PM, JacobC1983 said:

anybody else having problems connecting to the GM marketplace or and apps store?

Any luck getting marketplace or app store to work? My 2019 Denali updated the 27th and all I get are error codes. Do you need the OnStar data plan? Tried wifi, same result. MyGMC app not working either in the truck.

jbith · February 5, 2020

Any one else have issues where you got the update, but the build number doesn't update in the About menu?

on mine, the build number still shows v509 from November, 2018... but the 807 update said it updated successfully...

as a side note, the radio module was replaced in my truck last week due to an issue and I believe the old module was on v805 (and showed this w/ the build number).... guessing something is confused.

going to have them look at it at the dealer this Friday as they screwed up another repair (replaced the steering column due to the loose shifter issue and now the horn doesn't work).

Edit: all up to date now... Had like 3 more updates to do, apparently they're incremental. Everytime I put the truck in park thos afternoon it did another update and gradually got to the latest. Strange thing is in the update history just shows the latest update 4 times instead of the incremental versions 50x->509->805.1->807

Edited February 5, 2020 by jbith
Updated info