Denali cluster in SLT

[Nasty]

17 minutes ago, GTPprix said:

So just a few things here if I may to hopefully help everyone:

 

1. We recommend getting new clusters from Greg at Pace Performance. He will work his tail off to make sure you get the right cluster at the best price with zero hassle; he's the man.

2. We get a ton of these in with cracked lenses (likely on the trip in). We do our best to note this on the shipping notice from the website. 

3. Many people are not packaging these appropriately for the trip and we will not add more packing (we don't stock packing material) so make sure your cluster is packed for round trip use not "just barely making it there".

 

Packing instructions:

 

- Make sure you have an adequate sized box for around 2-3" in each dimension of extra space for packing material; don't go crazy on box size 2-3" is plenty with bubble wrap I assure you just make sure its packed TIGHT when sealed

- USE BUBBLE WRAP ONLY - NO STYROFOAM PEANUTS. DO NOT USE A METRIC TON OF TAPE SO WE HAVE TO CUT IT TO GET THE CLUSTER OUT; THIS WILL KILL THE BUBBLE WRAP LOL

-Air bladders can be used for secondary protection around the bubble wrap but not a primary means of shock absorption; these get punctured by the edges of the cluster and deflate in transit.

 

Basically just dont toss these in random boxes and ship them in, seeing a lot of that lately and the peanuts are also out of control. Almost to the point we are going to have to start charging a cleanup fee if you use them LOL 

 

We are almost through our backlog and on track to reopen tomorrow sorry for any inconvenience this has caused but its been a bit of a shit show lately with people waiting weeks to send their stuff in rather than right after they place their order hahah 

I called pace and they were unable to get me a cluster. Thats why i got mine from spemco

[GTPprix]

17 minutes ago, Nasty said:

I called pace and they were unable to get me a cluster. Thats why i got mine from spemco

Man that has to be a first. We send basically everyone there and never once have they told us they couldn't get the part; you talked to Greg directly? Hes the guy that makes it happen even with the goofy export clusters we do. 

[mloco575]

Do you guys send an email with tracking for the return trip? Asking for a friend haha

[Nasty]

41 minutes ago, GTPprix said:

Man that has to be a first. We send basically everyone there and never once have they told us they couldn't get the part; you talked to Greg directly? Hes the guy that makes it happen even with the goofy export clusters we do. 

I dont know who it was but i was on the phone forabout 15 minutes.  Couldn'tget it. I called 10 other places.  then i tried spemco. they sold it to me. And thrn they said "you know the dealerwill have to program it" i was like ya bro iknow

[Nasty]

31 minutes ago, mloco575 said:

Do you guys send an email with tracking for the return trip? Asking for a friend haha

No. I never got tracking just a shipping confirmation.  took about 5 days from ahip date from michigan to california

[pgamboa]

If you order from Pace, makes sure you ask for Greg. Greg will then load the part # on their website and will then make it “available” to order.




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[pgamboa]

If you order from Pace, makes sure you ask for Greg. Greg will then load the part # on their website and will then make it “available” to order.




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[Baldhills]

22 minutes ago, pgamboa said:

If you order from Pace, makes sure you ask for Greg. Greg will then load the part # on their website and will then make it “available” to order.




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I don’t even see a contact number on their eBay page. Just text Greg?

[pgamboa]

I don’t even see a contact number on their eBay page. Just text Greg?

Go to their website, https://paceperformance.com/

Call them and ask for Greg.


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[Baldhills]

55 minutes ago, pgamboa said:

Go to their website, https://paceperformance.com/

Call them and ask for Greg.


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Ok. Will do. Thanks. 

[bkesting]

Where do you find the clusters on their website (Pace)?

[Nasty]

Just now, bkesting said:

Where do you find the clusters on their website (Pace)?

You dont you have to call with a part number

[bkesting]

Okay thanks

[Baldhills]

I was looking for the plastic cluster lens.  Greg can’t get that. The eBay page that had it was a different company. 

[2018GMC]

Can Pace Performance ship directly to WAMS for programming?