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Posted

SO the GMC shop has had my truck for 2 days and they are still working up the estimate so they can tell me how much it's going to cost me for repairs on my 2015 3500 GMC that is 200 miles out of warranty!!! Wouldn't you know it my heated driver seat went out and this weekend my steering locked up on me 3 times while turning slow in a parking lot. The seat alone is over 700 bucks to get it fixed and there is nothing I can do and GM won't stand behind their stuff, so I'm stuck with a 70000 dollar turd! I can't wait to hear the BS they give me about the steering and memory loss it has. What makes me so sick is I traded in 2 great cars for a truck I "thought" was the last one I would buy only to find out it's a POS after 5 months.

 

If I knew then what I know now about GMC I would never have bought this truck. I am literally sick to my stomach having spent so much on a vehicle/company that blows. To top it all off the GMC service department in Glenwood Springs sucks also. I should have taken it to Lakewood and had them work on it, at least there they had respect that you bought their top of the line vehicle and wanted you to return.

 

Looking for a new truck,

70000 dollar turd

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Posted

Why do you think GM will "stand behind" their product if it's out of warranty? I guess that means they should warranty a 10 year old vehicle. You paid a premium price for more features. More features means more that can go wrong.

Posted

You should contact GM....the last time I had a truck out of warranty and it was out more than yours, they did offer a substantial discount for repairs, seeing as yours is only 200 miles out, the dealer should have done something...did you buy it from them?

 

After re reading your post, it looks like you bought a used truck.......with a lot miles....

Posted

Mine was 36,500 miles when I had my headlights replaced. Said there is a 600 mile or so grace period.

 

I would try a different dealer.

Posted

How many miles on your truck when you purchased? If you bought with 800 miles your warranty is good until 36,800

 

 

Sent from my iPad using Tapatalk

Posted

Just wondering is this the same truck that you put smaller wheels and tires on that made the mileage on the odometer 201 miles more than it should be?

Posted

GM Customer Service rep will probably chime in here for some lip service. They may help, but the reality is, you are out of warranty, as frustrating as it is. I've had similar situations, and my dealer was the one who stepped up to the plate, not GM.

Posted

GM told you they would stand behind their truck for 3 years or 36k miles, which ever comes first (and 5 year and 100k or 60k on the powertrain). You knew this when you bought the truck, it is now out of warranty so suck it up, get your truck fixed then sell it and go buy another brand.

Posted

I don't quite understand situations like this. It is like scoring a touchdown after the clock has hit 0:00 in the 4th quarter. well it was only 3 seconds after the game ended, so it should count right? you knew the rules when the game started.

 

Fix the heated seat yourself and save money, why would you ever bring it to a dealer out of warrant for a paid repair?

 

You have a 3500, obviously you are putting that thing through some serious work towing and hauling or plowing? so your 70,000 truck is getting the job done, you are just freaking out about a 700 dollar luxury part.

 

If the issue with the steering was a known problem there would be a bulletin or a PIP or a recall and they would repair for free after warranty. Maybe 30,xxx hard miles of working this truck just caused something in the steering to wear out. Also repair yourself or bring to a private shop. Dealer tech work is always way $$$$$$

Posted

Spending 70K on a truck? and you failed to spend 2k more for a extended warranty, priceless.

Posted

Sounds like a bit of an attitude problem. Go in with an attitude expecting goodwill. There is a 100% chance that will not happen. If someone came in spitting fire in a situation like this they got nowhere.

 

See when this happens the dealer does the work, the guy acting like a dildo in the service lane, gets a survey, lights up the dealer and that's a bigger deal than an unhappy customer that has no right to be unhappy in the first place.

 

You catch more flies with honey..... Just saying

Posted

Spending 70K on a truck? and you failed to spend 2k more for a extended warranty, priceless.

I feel the OP's pain and this is the reason why I purchase the largest extended warranty for every vehicle I have purchased. The truck I purchased last week had 12 miles on it when I drove off the lot with 10 years or 120,000 miles which ever comes first bumper to bumper warranty.

Posted

I feel the OP's pain and this is the reason why I purchase the largest extended warranty for every vehicle I have purchased. The truck I purchased last week had 12 miles on it when I drove off the lot with 10 years or 120,000 miles which ever comes first bumper to bumper warranty.

 

Read your warranty, mine says if I level, lift or lower the truck as well as install oversize tires or exhaust the warranty is voided. If you plan to mod the truck save the money for mods and don't buy a extended warranty.

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