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Rear window leak

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Mayor Enthusiast

Mayor

Posted
Posted
7 minutes ago, Mayor said:

May 6 2019 dropped off my 2019 Denali for rear windshield leak. They tried to pull and reseal, still leaked.

Ordered new rear windshield and it came in Friday May 10th.

Glassman supposed to install Monday afternoon May 12th.  It's Wednesday afternoon and truck still isnt ready.

Hoping for some good news tomorrow.

It's been 16 days without my truck!??

 

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Rocz3cqg
Rocz3cqg

Sliding Glass or / and Stop Light Module reported Leaking Situation             Contacts

ShamrockShooter
ShamrockShooter

Well my 2019 early build leaker was replaced with 2020 hopefully not leaker. No signs of an leaks on the window or headliner of the 2020 so fingers crossed. Very impressed with the 10 speed after th

Thomcat
Thomcat

No leaker here so can't do a 100% verification, but the problem seems to be with the spoiler design, regardless of weather the sealer leaks or not, and any cracks in the trim make it worse.  

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TB3546 Enthusiast

TB3546

Posted
Posted
10 minutes ago, Mayor said:

May 6 2019 dropped off my 2019 Denali for rear windshield leak. They tried to pull and reseal, still leaked.

Ordered new rear windshield and it came in Friday May 10th.

Glassman supposed to install Monday afternoon May 12th.  It's Wednesday afternoon and truck still isnt ready.

Hoping for some good news tomorrow.

It's been 16 days without my truck!??

Hope it's resolved for you. I waited 16 days total and mine got the whole window replaced and that fixed it. 

Mayor Enthusiast

Mayor

Posted
Posted
1 minute ago, Ktapper said:

Hope it's resolved for you. I waited 16 days total and mine got the whole window replaced and that fixed it. 

I hope so too.  This is unbelievable! 

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TB3546 Enthusiast

TB3546

Posted
Posted
3 minutes ago, Mayor said:

I hope so too.  This is unbelievable! 

20190504_064839.jpg

That's exactly how bad mine was. I had both sides too. 

sdkraemer Enthusiast

sdkraemer

Posted
Posted
May 6 2019 dropped off my 2019 Denali for rear windshield leak. They tried to pull and reseal, still leaked.
Ordered new rear windshield and it came in Friday May 10th.
Glassman supposed to install Monday afternoon May 12th.  It's Wednesday afternoon and truck still isnt ready.
Hoping for some good news tomorrow.
It's been 16 days without my truck![emoji58][emoji58]
Do you happen to know your build date?

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Mayor Enthusiast

Mayor

Posted
Posted
49 minutes ago, sdkraemer said:

Do you happen to know your build date?

Sent from my ONEPLUS A6003 using Tapatalk
 

09-2018 

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econometrics Senior Enthusiast

econometrics

Posted
Posted

Bingo. 

 

For those readers new to this thread, the rear window leak issue has almost exclusively been on trucks built on or before 10/2018. 

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At4Rotation Enthusiast

At4Rotation

Posted
Posted

So what has been the fix for those who’ve had theirs repaired? I took mine in on Wednesday and they ordered a new silicone recommended by GM per a bulletin that was sent out on this issue. Unfortunately, the new silicone did not correct the issue. 

white94rx Enthusiast

white94rx

Posted
Posted

First step is to remove the rear spoiler and apply the sealant/caulk. Second step, I believe, is a complete new rear window unit.

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fish_guru Enthusiast

fish_guru

Posted
Posted

A new rear window is the definitive solution.

 

Those windows are straight up defective and should be replaced. Adding extra sealant to a defective window is treating the symptom, not the cause IMHO. Unfortunately your dealer is likely to follow GM's TSB so just sit back, play the game and drive the loaner like you stole it.

 

But hey, what do I know...only took them three tries to fix mine...the third time being with a new window.

KevinTM Enthusiast

KevinTM

Posted
Posted

Picked mine up Tuesday. 3rd time was the charm. It’s rained a little here and there since I picked it up and it looks like the issue has been resolved. 26 days total in the shop. GM is also paying my care note for one month. 

  • 2 weeks later...
ShamrockShooter Senior Enthusiast

ShamrockShooter

Posted
Posted

Supposedly there is a May 30th update to bulletin 18-NA-383 for the rear window leak repair. Does anyone have access to it to see what changed from previous versions?

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Sierra Dan Senior Enthusiast

Sierra Dan

Posted
Posted
On 5/25/2019 at 1:28 PM, fish_guru said:

A new rear window is the definitive solution.

 

Those windows are straight up defective and should be replaced. Adding extra sealant to a defective window is treating the symptom, not the cause IMHO. Unfortunately your dealer is likely to follow GM's TSB so just sit back, play the game and drive the loaner like you stole it.

 

But hey, what do I know...only took them three tries to fix mine...the third time being with a new window.

If only this were as easy as wishing GM would replace the known defective A/C Condensers and Vacuum Pumps on our earlier K2's.

They would rather have two or 3 techs spend a day or more with tubes of silicone to repair rather than install a new rear window.

ShamrockShooter Senior Enthusiast

ShamrockShooter

Posted
Posted
If only this were as easy as wishing GM would replace the known defective A/C Condensers and Vacuum Pumps on our earlier K2's.
They would rather have two or 3 techs spend a day or more with tubes of silicone to repair rather than install a new rear window.
That is why I am curious what the new tsb says. Maybe they changed it to say replace window.

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