MyLink updates?

[thatryan]

I keep getting a notice “application failed to install” when I start truck. So I went to look for updating software I thought it was supposed to be over the air? 
 

truck is 2017, google has videos of people with a software update button in settings but mine just says “save data to usb”??

 

Anyone know what’s up here? Thank you!

[steelerdude15]

Have you tried connecting the radio to a WiFi source? Connect it to your homes router and try to update it over the air that way.

[thatryan]

16 minutes ago, steelerdude15 said:

Have you tried connecting the radio to a WiFi source? Connect it to your homes router and try to update it over the air that way.

 Yeah I parked and connected it still no button. Those pictures are right after I connected to home WiFi. 

[steelerdude15]

15 minutes ago, thatryan said:

 Yeah I parked and connected it still no button. Those pictures are right after I connected to home WiFi. 

Yeah that’s really weird. I just check my radio and it has the option to update over the air. It simply says system update.

 

My radio is update and the patch number is 84546918 just to give you a heads up.

[JimCost2014]

On 1/26/2021 at 4:55 PM, thatryan said:

I keep getting a notice “application failed to install” when I start truck. So I went to look for updating software I thought it was supposed to be over the air? 
 

truck is 2017, google has videos of people with a software update button in settings but mine just says “save data to usb”??

 

Anyone know what’s up here? Thank you!

You can always give this a try to see if something does not look correct:

 

 

[thatryan]

That’s awesome didn’t know it was there. I’ll play with it see what I find. Thanks!

[JimCost2014]

13 minutes ago, thatryan said:

That’s awesome didn’t know it was there. I’ll play with it see what I find. Thanks!

You are very welcome, I have gone into it, but never brave enough to change anything.

[UrbanRage]

Any updates? 

 

I have the same problem, no option to update, just save info to USB. 

 

 

[Matt9988]

I know this topic is over a year old but does anyone have an update? I've got the same issue on my 17 GMC Sierra SLT with the IO6.