Jump to content

GM to recall hd's for tailgate dropping...

gemarsh
 Share

Recommended Posts

rjgvt Enthusiast

rjgvt

Posted
Posted (edited)

If the holes were necessary for draining water from the handle, maybe have tubing connected to nipples below the holes to drain out of the bottom of the tailgate. Then they probably would make the tubing to small to drain properly and freeze! 😀
 

Edit: I got the idea from my boat. It has various recessed areas with a hole for draining when it rains or taking  wave with a rubber or plastic piece with tubing running to the bilge. 

Edited by rjgvt
  • Replies 79
  • Created
  • Last Reply

Top Posters In This Topic

Popular Days

Top Posters In This Topic

Popular Days

Popular Posts

Pryme
Pryme

Siliconed my holes closed right after getting my truck. Logically couldn’t see a reason to allow water to drain into tailgate. Still holding strong today. 

rjgvt
rjgvt

He’s referencing hitting the tailgate down switch when putting stuff in the console. Switches are on the bottom below the heater controls on certain models like AT4 and Denali. Other models have the s

Epsilon Plus
Epsilon Plus

I'd rather them send me a switch than have some rando paw apart my truck. Funny they are just replacing the switch instead of issuing a new top tailgate trim WITHOUT holes in it. They probably weather

Posted Images

Random Enthusiast

Random

Posted
Posted

Mine started doing the random opening by itself last year. At some point it must have burnt out the button on the tailgate that opens it and it quit opening. I've just left it that way since I don't have to worry about random opening and just use my key fob or dash button to open it until they release an actual fix.

 

Received my letter today in the mail, though I'm not sure what the point of the letter is if they don't have a fix for it. I'd like to get a replacement button and just block the holes up, but I'm afraid that'll void them fixing it under the recall.

Pryme Senior Enthusiast

Pryme

Posted
Posted (edited)
19 minutes ago, Random said:

Mine started doing the random opening by itself last year. At some point it must have burnt out the button on the tailgate that opens it and it quit opening. I've just left it that way since I don't have to worry about random opening and just use my key fob or dash button to open it until they release an actual fix.

 

Received my letter today in the mail, though I'm not sure what the point of the letter is if they don't have a fix for it. I'd like to get a replacement button and just block the holes up, but I'm afraid that'll void them fixing it under the recall.

That logically makes no sense. Stopping water from blatantly leaking onto sensitive electrical connections could lead to them not fixing the problem that was caused by the thing you did to stop it? 
 The design team that thought that up should be fired. Very dumb people. 

Edited by Pryme
  • Like 1
newdude Senior Enthusiast

newdude

Posted
Posted
On 3/20/2024 at 3:10 PM, Pryme said:

Just got my letter in the mail for the tailgate. Letter states no fix yet and to make sure tailgate is closed before driving. Thanks GM! What would I do without that nugget of wisdom. 
 

It states it’s due to water getting into the tailgate and possibly creating a short circuit. Hmmm, wonder how the water is getting in? It’s almost as if they purposely drilled two holes right over the switch assembly. 
 

Just for the heck of it, I’ll be setting up my cargo net right inside the tailgate so in the very off chance it drops, nothing can come out. 

 

 

The first batch of recall is to cut the wires unless the customer declines.  That's the current fix until the parts supply is established.  

 

The tailgate won't work from the button, but can still be opened from the dash button or the key fob (if applicable).  

BigMick2023 Enthusiast

BigMick2023

Posted
Posted

My brother was in for an oil change on his 2023 Denali 3500.......

They said there was an open recall and were going to disable the release switches on his tailgate.......my brother told them to pound-sand. How stupid is that to disable the switches so you need to go into the cab or use a stupid remote. 

 

Geez, GM wake up and fix the damn problem, not disable switches on a $75K truck!

 

I've heard nothing on my 2023 Silverado High Country 1500 about a tailgate recall as of yet......

  • Like 1
64BAwagon Senior Enthusiast

64BAwagon

Posted
Posted (edited)
On 3/22/2024 at 12:19 PM, Pryme said:

That logically makes no sense. Stopping water from blatantly leaking onto sensitive electrical connections could lead to them not fixing the problem that was caused by the thing you did to stop it? 
 The design team that thought that up should be fired. Very dumb people. 

Kinda makes me wonder who greenlights some of this stupid stuff. The gauge package always comes to mind when thinking about engineering failures along with the issue of the voltage backfeed problems when towing a trailer with solar. It shows me they werent listening to the serious adults and instead took the advice of the Art history major they hired for the engineering team. 

I fixed mine with 2 round head push pins (we always called them Christmas tree pins) I clipped the head on one side so it fit against the wall on the back of the recess and then put silicone on the hole and then pushed them in. It almost looks OEM and you would never know it wasnt unless you knew about the issue. I dont care if a little water pools on the handle, it blows right out once you drive. 

Edited by 64BAwagon
  • Like 2
  • 4 weeks later...
SoCal Angler Enthusiast

SoCal Angler

Posted
Posted

Finally received my letter a few weeks ago.

I called dealer and no parts/repair yet available. They said another letter will follow when parts/repair is available.

Never an issue with tailgate dropping randomly...but I'm in SoCal so not as much rain as other parts of the country.  Plus its garaged during inclement weather.  But it does get wet when I was it every couple of weeks.🤣

bruceb58 Enthusiast

bruceb58

Posted
Posted

Just picked up my 2024 GMC Denali today. Tailgate works properly. Did not implement that temp fix to disable buttons on the tailgate. Maybe mine has the final fix.

  • 4 weeks later...
Pryme Senior Enthusiast

Pryme

Posted
Posted

So I just received the follow up letter in the mail and the parts are now available and I’m dropping my truck off tomorrow to have the new parts installed. 
 

I also let them know that I want the rear leaf spring clunking sound figured out. 
 

I gave them the bulletin @newdude provided and what a surprise they said my vin is not linked with that. Well I said the truck has clunking rear leaves so they need to be fixed. So we shall see how that goes. 
 

in other news I changed the oil and greased the zerks. 8 quarts out still. So that’s good. 
 

but I will end with a picture of the demon zerk. Just for fun. This one is such a pita to get to. This pic shows the only way I was able to get it. Those hoses are almost in the way. 

IMG_7566.jpeg

IMG_7567.jpeg

newdude Senior Enthusiast

newdude

Posted
Posted (edited)
14 hours ago, Pryme said:

So I just received the follow up letter in the mail and the parts are now available and I’m dropping my truck off tomorrow to have the new parts installed. 
 

I also let them know that I want the rear leaf spring clunking sound figured out. 
 

I gave them the bulletin @newdude provided and what a surprise they said my vin is not linked with that. Well I said the truck has clunking rear leaves so they need to be fixed. So we shall see how that goes. 
 

in other news I changed the oil and greased the zerks. 8 quarts out still. So that’s good. 
 

but I will end with a picture of the demon zerk. Just for fun. This one is such a pita to get to. This pic shows the only way I was able to get it. Those hoses are almost in the way. 

 

 

 

 

Technical Service Bulletins are usually not VIN specific.  They address issues that can occur usually for a model year range.  Special coverages (aka extended part warranties) are something that would be VIN specific, recalls are attached to VINs, etc.  

 

So that was a line of BS they fed you.  We've done a few of these trucks for the clunk bulletin.  

Edited by newdude
  • Like 1
Pryme Senior Enthusiast

Pryme

Posted
Posted
30 minutes ago, newdude said:

 

 

Technical Service Bulletins are not VIN specific.  They address issues that can occur usually for a model year range.  Special coverages (aka extended part warranties) are something that would be VIN specific, recalls are attached to VINs, etc.  

 

So that was a line of BS they fed you.  We've done a few of these trucks for the clunk bulletin.  

Thank you dude. I will be using this ammo tomorrow. It was some service appt taker on the phone. She also told me they had to order the parts for the recall and it would be 2-4 weeks. I got a call from another service person that said the parts came in for the recall. That was an hour later ha! Guess that first girl needs a bit more training. 

  • Like 1
64BAwagon Senior Enthusiast

64BAwagon

Posted
Posted
11 hours ago, Pryme said:

So I just received the follow up letter in the mail and the parts are now available and I’m dropping my truck off tomorrow to have the new parts installed. 
 

I also let them know that I want the rear leaf spring clunking sound figured out. 
 

I gave them the bulletin @newdude provided and what a surprise they said my vin is not linked with that. Well I said the truck has clunking rear leaves so they need to be fixed. So we shall see how that goes. 
 

in other news I changed the oil and greased the zerks. 8 quarts out still. So that’s good. 
 

but I will end with a picture of the demon zerk. Just for fun. This one is such a pita to get to. This pic shows the only way I was able to get it. Those hoses are almost in the way. 

IMG_7566.jpeg

IMG_7567.jpeg

Next time you go to do that one get an assortment of 90 degree fittings and replace it. 

I dont recall the thread of the fitting, they changed them at some point because the stash I had of them from before wouldnt work and I had to buy more. 

  • Like 1

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing

  • Latest Articles

  • Posts

    • BIGBOYS
      Doors lock and mirrors fold in while driving

      By BIGBOYS · Posted

      I have a 2015 Silverado and sometimes I can not get in to the truck. I use the key to unlock the driver door. Something is locking the truck when I unlock it, last night I left the truck open and this morning it was locked with the mirrors folded in. This happens while driving so it is now a safety issue. I reach down for the folding button and they open, then they close again.  Any advice, thank you,   Ed
    • Paul8556
      Headlight issue...

      By Paul8556 · Posted

      Did you ever find a resolution to this? my 2019 Silverado 1500 is showing the exact same headlights issues with the exact same symptoms.  would help a ton if anyone has any advice on this or better yet a known solution..
    • RyanbabZ71
      Gas Prices

      By RyanbabZ71 · Posted

      Wawa and Meijer here have ethanol free (88 & 89) I use for my mower and lawn equipment.  Its not much more than reg.  I paid $3.29 a few weeks ago.  
    • Atlas
      Wow I'm in a pickle. (Broke down truck) and a story.

      By Atlas · Posted

      tl; dr I've now reached the 6th floor of hell. I'm chronicling my journey for my morning readers.   Pulling the top of the intake apart was moderately easy but it involved a lot of parts, connections, and minutae. I was preparing for the new fuel lines to arrive ("nut and bolt kit" it's called). The fuel line connections are notched and held in place by the manifold and a metal plate with a T27 screw.   It's on the back of the intake, under the firewall, with little clearance, and two hard metal fuel lines in the way. I was using Franken-tools (weird combinations of 1/4 inch ratchet with/without an extension, with a bit holder for my T27) to get in there. One of my sockets and bits fell off and has yet to emerge on the floor. I lost a second setup and that's when I almost started throwing tools. But that was the point at which I had gotten traction on the Torx head, and it promptly stripped. No more traction.   I started humming "1-877-kars-4-kids" because I was about at that point. You know what? I'm $1500 into this thing and I can make it disappear just as quickly. This isn't fun anymore. I had spent a lot of time already "tidying" around the engine bay: Fixing all the "someone's been here before!" BS. The truck has been exclusively dealer- and shop- serviced and I'm reminded of why I never let other people work on my cars unless absolutely necessary.   Speaking of dealer service. This truck has a 1" stack of records going back to 1995. I put them all in an excel spreadsheet, date/mileage/description.   The CPI spider has been replaced 4 times in 85k miles. The EGR? Another 4. Multiple, multiple O2 sensors. One Cat. 4? Sets of plugs and wires, and I swear half the stack is diagnosis paperwork for "misfire, runs rough, extended crank, dies at stoplights".   GM was producing some proper crap back then. And it was still well within the era of brittle/crappy plastic. (Windows 95 was released the same month this truck was sold new, we HAD the technology!!)   There (was) a plastic shroud around the evaporator core and HVAC fan in the engine bay. I noticed a chunk of it missing so I poked at it some more and it literally shattered. Touched it some more and pieces were crumbling off. Had a good laugh. Clearly whatever plastic garbage they were using had broken down over 30 years and was literally turning to dust. That was a good half hour of using a shop vac to remove the rest of it.   Back to it.   I was going to give up for the evening but then decided I'm already level 10 pissed off at the stripped screw: G* D* it, give me my tools back -- and my JOY. We'll do this the hard way: The whole intake is coming off.   Blazer won Round II. After finally finding and accessing the 12 intake bolts and using a pry bar to unseat it from the heads, it popped loose in an explosion of gunk and grime raining down into open ports. Awesome.   6 times I reminded myself: Be careful of the temperature sender on the front of the intake.   YEAH, I forgot again and snapped it clean off in the removal. Add another $20 to the ever-growing list of new parts this thing is consuming.   The shame is, long before removing the intake, I had changed the oil in prep for Tuesday's momentous fuel line replacement that was going to be the magic fix and I'd have a running Blazer to tool around in this next weekend. The intake removal, including raining gunk, also gushed dirty coolant all over the valley. Of course it did. Welp, there goes another $35.   I now need an intake gasket set, bolt set, coolant temp sensor, another 5 quarts of oil, some RTV. Don't worry, I've already got 3 new jugs of Dexcool and a thermostat waiting. I'll fill it with clean water first to get it running, dump it, and then add the Dex later on in case... well, let's not go there. I'm only tearing this down once, next time the truck is going on Marketplace for FREE.   Oh, and I'm going to need vacuum hose for all the stupid connections placed at the rear of the engine which have since disintegrated. Come on, GM....tell me you don't do that anymore?   Oh, and the ears on the distributor where the cap screws down are both cracked. I mean, why not put a new distributor in it too. You get a distributor, YOU get a distributor, Everyone gets a new distributor!   This truck isn't out of the woods yet...I'm already questioning how much more time I'm willing to sink in.
    • William Aldrich
      Bent valve in 2025 GMC Canyon Denali - Requires engine swap at 14K miles

      By William Aldrich · Posted

      NewDude, thank you for the suggestions!    I did follow up and the dealer indicates he has an open CX case and is working with DPAC (Dealer Parts Assistance Center).   Per the dealer, GM has had a quality spill and is not providing an update for when a replacement engine will be available.

  • GM-Trucks.com Clubs

  • Popular Contributors

×
×
  • Create New...