Radio Reception Issues

[tnchevy]

Thanks again Tjay for looking into this for us. My XM expires again next week and if I can't get the $25 for 6 months then I will be left with SD card or CD. I can listen to my favorite stations if I am in town but a few miles out they either disappear or sound like crap. Funny thing is that my tuner will pick up stations really far away that my old truck would not even find when you scan but of course none of them come in clear.

[edktm]

Will gm provide a tsp for this when the engineers are done?

[Jesse Davidson]

Will gm provide a tsp for this when the engineers are done?

probably not

[TJay74]

They will provide a fix for it, last time it was a TSB.

[Gary939]

Hello everyone. I have spent a TON of time reading this thread and wanted to know if anyone has some advise for me. I bought a 2014 Sierra SLT in October (used) it had 40k miles on it. I have this radio problem and its driving me nuts. I drive 15 minutes to work and the HD will go in and out every 30 seconds. Will these updates be available to someone without a manufacture warranty? What was the update with the headlights and HVAC? I'm starting to wonder if I made the wrong choice.

[chuckl1218]

Hello everyone. I have spent a TON of time reading this thread and wanted to know if anyone has some advise for me. I bought a 2014 Sierra SLT in October (used) it had 40k miles on it. I have this radio problem and its driving me nuts. I drive 15 minutes to work and the HD will go in and out every 30 seconds. Will these updates be available to someone without a manufacture warranty? What was the update with the headlights and HVAC? I'm starting to wonder if I made the wrong choice.

I looked at a couple of other bulletins (not those you mentioned) and they specifically state that they expire upon owners warranty expiration. But I think it depends upon the type of bulletin it is. For instance a safety recall may not expire where the rear slider window recall did when warranty expired. I'd call a local dealer or go by to find out for sure.

Edited December 17, 2015 by chuckl1218

[tnchevy]

Turn your HD option off, that will help some.

[edktm]

Turn your HD option off, that will help some.

come on you can't be serious… your just going to rollover and forget it!

 

It's the equivalent of stereo for christ sake.. Mono is not an option…

[Geiser100]

My radio is kinda weak but not that bad. Gets clear out in the country, but static in town. It actually seems to be improving. Maybe im just crazy idk.

[tnchevy]

come on you can't be serious… your just going to rollover and forget it!

 

It's the equivalent of stereo for christ sake.. Mono is not an option…

What in the world are you talking about? I just gave you an option to help fix your HD problem till there is a fix and that is to turn it off. Sorry you don't like it but your in the same boat as the rest of us on this thread.

[Jbaldridge1998]

Hello everyone I'm Jeff Baldridge and new here. I just purchased a 2012 suburban LTZ and I'm having trouble with the radio not turning off when exiting the vehicle. ...and thoughts and thank you in advance.

Edited December 20, 2015 by Jbaldridge1998

[chuckl1218]

Hello everyone I'm Jeff Baldridge and new here. I just purchased a 2012 suburban LTZ and I'm having trouble with the radio not turning off when exiting the vehicle. ...and thoughts and thank you in advance.

Jeff, this is the area for 2014 / 2015 / 2016 GM Trucks (Silverado and Sierra) issues, Radio Reception issues. Completely different radio platform hardware and software issues than yours. I had a 2011 Silverado and never had the issues that my 2014 does. I would say to disconnect the battery for a bit to reset the radio or hit up the 2012 Surburban forum section or take it to a dealer Wish I could help, but...

Edited December 20, 2015 by chuckl1218

[Jbaldridge1998]

Ok thank you.

[edktm]

What in the world are you talking about? I just gave you an option to help fix your HD problem till there is a fix and that is to turn it off. Sorry you don't like it but your in the same boat as the rest of us on this thread.

Sorry dude,didn't realize you were quoting till fix'd… thx

[TJay74]

Alright guys, play nice.

 

I got an email the other day and a call from GM today. The new radio module is headed to my dealership and should be there today or tomorrow morning. Now the only bad thing is I am out of town until after the new year so I wont be around to have the new module installed or to test it out so that I can let GM know if it is working or not. Even if I could get in tomorrow it wont give me enough time to check the new programming and validate if the multi-pathing issue has been resolved or not.

 

GM knows at this point from me that this needs to be the correct and proper fix. I now have 2 years of my time invested in it and while I can appreciate that there may be some hurdles to jump thru since they are at the mercy of the supplier I really think they (GM) should have lit a fire under the suppliers butt to get this fixed long ago. I advised the GM executive board today that if the fix does not work that GM can have my truck back via buyback and I will order a 2016 truck and then they will have their very own test truck here in Oklahoma to continue to use at their mercy.

 

This wouldn't be so bad if the manufactures didn't wrap everything into one item, now you can even swap the radio out to fix the issue via aftermarket. The truck has been awesome other than this nagging issue which is even more sad in my eyes.