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Radio Reception Issues

ace ventura

By ace ventura
in Troubleshooting & Recalls

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tnchevy Senior Enthusiast

tnchevy

Posted
Posted

Thanks again Tjay for looking into this for us. My XM expires again next week and if I can't get the $25 for 6 months then I will be left with SD card or CD. I can listen to my favorite stations if I am in town but a few miles out they either disappear or sound like crap. Funny thing is that my tuner will pick up stations really far away that my old truck would not even find when you scan but of course none of them come in clear.

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edktm Enthusiast

edktm

Posted
Posted

Will gm provide a tsp for this when the engineers are done?

TJay74 Senior Enthusiast

TJay74

Posted
Posted

They will provide a fix for it, last time it was a TSB.

Gary939 New Member

Gary939

Posted
Posted

Hello everyone. I have spent a TON of time reading this thread and wanted to know if anyone has some advise for me. I bought a 2014 Sierra SLT in October (used) it had 40k miles on it. I have this radio problem and its driving me nuts. I drive 15 minutes to work and the HD will go in and out every 30 seconds. Will these updates be available to someone without a manufacture warranty? What was the update with the headlights and HVAC? I'm starting to wonder if I made the wrong choice.

chuckl1218 Senior Enthusiast

chuckl1218

Posted
Posted

Hello everyone. I have spent a TON of time reading this thread and wanted to know if anyone has some advise for me. I bought a 2014 Sierra SLT in October (used) it had 40k miles on it. I have this radio problem and its driving me nuts. I drive 15 minutes to work and the HD will go in and out every 30 seconds. Will these updates be available to someone without a manufacture warranty? What was the update with the headlights and HVAC? I'm starting to wonder if I made the wrong choice.

I looked at a couple of other bulletins (not those you mentioned) and they specifically state that they expire upon owners warranty expiration. But I think it depends upon the type of bulletin it is. For instance a safety recall may not expire where the rear slider window recall did when warranty expired. I'd call a local dealer or go by to find out for sure.

edktm Enthusiast

edktm

Posted
Posted

Turn your HD option off, that will help some.

come on you can't be serious… your just going to rollover and forget it!

 

It's the equivalent of stereo for christ sake.. Mono is not an option…

Geiser100 Enthusiast

Geiser100

Posted
Posted

My radio is kinda weak but not that bad. Gets clear out in the country, but static in town. It actually seems to be improving. Maybe im just crazy idk.

tnchevy Senior Enthusiast

tnchevy

Posted
Posted

come on you can't be serious… your just going to rollover and forget it!

 

It's the equivalent of stereo for christ sake.. Mono is not an option…

What in the world are you talking about? I just gave you an option to help fix your HD problem till there is a fix and that is to turn it off. Sorry you don't like it but your in the same boat as the rest of us on this thread.

Jbaldridge1998 New Member

Jbaldridge1998

Posted
Posted

Hello everyone I'm Jeff Baldridge and new here. I just purchased a 2012 suburban LTZ and I'm having trouble with the radio not turning off when exiting the vehicle. ...and thoughts and thank you in advance.

chuckl1218 Senior Enthusiast

chuckl1218

Posted
Posted

Hello everyone I'm Jeff Baldridge and new here. I just purchased a 2012 suburban LTZ and I'm having trouble with the radio not turning off when exiting the vehicle. ...and thoughts and thank you in advance.

Jeff, this is the area for 2014 / 2015 / 2016 GM Trucks (Silverado and Sierra) issues, Radio Reception issues. Completely different radio platform hardware and software issues than yours. I had a 2011 Silverado and never had the issues that my 2014 does. I would say to disconnect the battery for a bit to reset the radio or hit up the 2012 Surburban forum section or take it to a dealer Wish I could help, but...

edktm Enthusiast

edktm

Posted
Posted

What in the world are you talking about? I just gave you an option to help fix your HD problem till there is a fix and that is to turn it off. Sorry you don't like it but your in the same boat as the rest of us on this thread.

Sorry dude,didn't realize you were quoting till fix'd… thx

TJay74 Senior Enthusiast

TJay74

Posted
Posted

Alright guys, play nice.

 

I got an email the other day and a call from GM today. The new radio module is headed to my dealership and should be there today or tomorrow morning. Now the only bad thing is I am out of town until after the new year so I wont be around to have the new module installed or to test it out so that I can let GM know if it is working or not. Even if I could get in tomorrow it wont give me enough time to check the new programming and validate if the multi-pathing issue has been resolved or not.

 

GM knows at this point from me that this needs to be the correct and proper fix. I now have 2 years of my time invested in it and while I can appreciate that there may be some hurdles to jump thru since they are at the mercy of the supplier I really think they (GM) should have lit a fire under the suppliers butt to get this fixed long ago. I advised the GM executive board today that if the fix does not work that GM can have my truck back via buyback and I will order a 2016 truck and then they will have their very own test truck here in Oklahoma to continue to use at their mercy.

 

This wouldn't be so bad if the manufactures didn't wrap everything into one item, now you can even swap the radio out to fix the issue via aftermarket. The truck has been awesome other than this nagging issue which is even more sad in my eyes.

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