Intermittent Radio/Camera Problems

tbarn · October 5, 2018

I'm sure they are trying to cover their behinds, "45 SECONDS". REALLY?

2019_Silverado_HC · October 6, 2018

Had a similar problem in my high country. Started the truck, put it in reverse real quick and the birds eye view that usually has the overhead picture of the truck was a black box. Once I turned it off and gave it time to reset after starting, it was back to normal. Usually I just wait for the gauge sweep to complete before I put it in reverse or gear and then there are no problems. All the computers need time to sync!

Cmillerjr · October 7, 2018

I never had this problem in my High Country or truck prior to that. I’m guessing they used a cheaper model camera that takes more time to boot up. Like the time it takes for a cheap tv vs a good tv to turn on. Very disappointing for a $60K truck.

1997_GSX · October 7, 2018

They should have them start the bootup process on door unlock instead of engine start.

Btown · October 14, 2018

Having same issue with the back up camera on my 2019 Silverado LTZ. The View changes to fish eye for no reason. Happen a good bit Following this thread and hoping there is a software fix. Don't want to dismantle the dash of my brand new truck !

Loco-diablo · October 14, 2018

It’s a brand new model guys! With new parts. I understand the frustration, but I’m confident they’ll sort it out. Sounds like it’s a common issue.
If this is your most serious problem, you’re doing good.

I had a problem with my 2017 backup camera at night. It was blindingly bright. Sure enough, a TSB was issued shortly thereafter.
Problem solved.

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GMC-AT · October 14, 2018

+1 ....I'll be real happy if this is the only issue with my 2019

Go read the RAM forum if you think you have it bad..

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Cmillerjr · October 17, 2018

On 10/14/2018 at 6:16 PM, GMC-AT said:

+1 ....I'll be real happy if this is the only issue with my 2019

Go read the RAM forum if you think you have it bad..

Sent from my SM-G930V using Tapatalk

Very true, I suppose that if it is something that is not fixable, once you get into the routine of not throwing it into reverse as fast as normal it will definitely be something that is manageable. I have a good friend that is a mechanic at the dodge dealership near me. He said that there are so many issues with the Rams that they have him working exclusively on them and nothing else.

gchu69 · October 18, 2018

Having the same camera issue maybe 1 out of 10 times. Anyone else having issues with changing radio stations via steering wheel? It's moving to the next station on the display but staying on the current station, thought it was just a delay but sometimes have to go back and then forward again for it to catch up.

Sierra Dan · October 18, 2018

On ‎10‎/‎5‎/‎2018 at 8:50 AM, 1997_GSX said:

Still a bunch of crap buy a 60k truck and they can’t finely tune something that is used every day. Does anyone else have a rattle coming from in the cab back in the rear when going over bumps? I have yet to take the time to figure out what that is

Probably the same back seat design as the K2s which Rattle also.

There are a few threads on this issue.

1997_GSX · October 18, 2018

1 hour ago, Sierra Dan said:

Probably the same back seat design as the K2s which Rattle also.

There are a few threads on this issue.

I believe it’s the pressure relief vents to allow the doors to close. If I hit the back of the seat with my fist gently it will rattle outsider.

Im gonna try to pull the rear seats this weekend

Sierra Dan · October 18, 2018

The problem is with the mounting hook brackets where the seat post hangs on them.

Something about a bushing that wears out or falls off and clanks around when hitting a bump.

Only seems to happen when the seat is down and not raised.

Btown · October 18, 2018

3 hours ago, gchu69 said:

Having the same camera issue maybe 1 out of 10 times. Anyone else having issues with changing radio stations via steering wheel? It's moving to the next station on the display but staying on the current station, thought it was just a delay but sometimes have to go back and then forward again for it to catch up.

Yes I have had the same issue with my radio a couple of times too. Also when using an sd card with songs it sometimes will play the same song over and over...stuck on repeat. The infotainment system is quite buggy for sure

Edited October 18, 2018 by Btown

GMCustomerService · October 19, 2018

On 9/29/2018 at 5:22 PM, Cmillerjr said:

I stopped at the dealer yesterday to check and there is nothing available yet. I asked if when available if it could be downloaded automatically and they weren’t sure. They said they thought the automatic update was for non-functional updates like for a carrier or signal.

We understand how frustrating this situation must be for you, Chuck. If you have any other updates to provide from your dealership, feel free to send us a private message. We’re always happy to help out a valued customer.

Anthony J.